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Jeff Huang
Jeff Huang at Honolulu GMC Cadillac

Jeff Huang | Page 14

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
3.9
198 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

8 yrs, 6 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

Getting things DONE.

3.9

198 Reviews

Write a Review

198 Reviews of Jeff Huang

March 22, 2023

Dealership Rating
Employee Rating

Irene Nicholson and Jeff Are the only representatives to give customer service. The others need to be trained to give service. More

by CAROLDEAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Mar 26, 2023

Honolulu GMC Cadillac responded

Carol, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 20, 2023

Dealership Rating
Employee Rating

Need to improve on customer service. Calling customer for an update is a must. Oh and there must be change in answering the phone. It’s so hard to get a hold of a sales representative th More

by kawohi08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Mar 21, 2023

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 18, 2023

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Employee Rating

The Buick gmc dealership near HNL Airport is a mid size dealership and the people working there is very nice and helpful, me as a so to speak lone wolf with not much money and a crapy trade in for a car, t More

by STEGASAUR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas

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Mar 20, 2023

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 16, 2023

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Employee Rating

Kept me informed and updated me when my car would be ready to be picked. More

by EDWHITE2724
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Irene Nicholson

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Mar 16, 2023

Honolulu GMC Cadillac responded

Ed, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 07, 2023

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Employee Rating

Kind helpful staff kept me informed. Did good work but so busy I couldnt get work done soon More

by NOEMAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo , Andrew in sales was excellent

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Mar 07, 2023

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and look forward to serving you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 02, 2023

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Employee Rating

The ac service was great, nice and super cold. We had to wait long time for the service date but only took 2 days of service and we understand. More

by JASMINEBUALUAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Mar 02, 2023

Honolulu GMC Cadillac responded

Jasmine, thanks for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 01, 2023

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Employee Rating

Great deal, awesome customer service, very family oriented, would definitely recommend to family and friends. More

by TERRANCE.LAMYUEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Jenn Turner

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Mar 02, 2023

Honolulu GMC Cadillac responded

Thank you for your business and this review, Terrance. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 23, 2023

Dealership Rating
Employee Rating

No one return my messages even leaving 3-4 calls. Need to go in person. More

by CSI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 27, 2023

Honolulu GMC Cadillac responded

I'm sorry to hear about your experience and apologize for the lack of communication on our part. If you don't mind reaching our to me directly, I would appreciate the opportunity to address your concerns. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2023

Dealership Rating
Employee Rating

They have Great service , awesome staff. And amazing selection. I would recommend this place z More

by JAYLA.GRAHAM16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Feb 05, 2023

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 01, 2023

Dealership Rating
Employee Rating

no matter what the service is fore it is always done with efficiency and when they say it will be done More

by DOROTHYSHAWAIIHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Feb 02, 2023

Honolulu GMC Cadillac responded

Thank you, Dorothy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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