Jeff Huvaere
Jeff Huvaere at Suburban Ford of Waterford
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Jeff Huvaere | Page 3

General Manager

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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3.9
26 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

24 yrs

Languages Spoken

English English

3.9

26 Reviews

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26 Reviews of Jeff Huvaere

December 27, 2021

Dealership Rating
Employee Rating

Had to send multiple emails to get a response, and in typical used car dealership slime ball way, they shrugged off any of my concerns and told me to take a hike. Extremely dissapointed in staff and ma More

by jason.stempien
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Liam Tuohy

Dec 27, 2021

Suburban Ford of Waterford responded

Jason, I know that you were upset that we did not offer you the value that your JD Power estimate stated. However the vehicle is a 2011 with issues, you even stated that you were able to get another dealer to give you the figure. You also stated that you would take up the concern with JD power, What did they say? Why do you feel that you can force us to give you a specific value from an estimate by mis representing the vehicles condition to artificially inflate the value and writing bad reviews all over the internet and threatning to call our buisness partners?

Dec 28, 2021

Suburban Ford of Waterford responded

Because I made a clerical error on the year dosent nulify the fact that the said vehicle has a hole in the bumper, stains on the seats and the power locks were in-op when we looked at the car. Please read the print at the bottom of the offer "While pricing errors can occur the dealer reserves the right to cancel any price" Im sorry we were not interested in your car. Best of luck to you

Dec 28, 2021

jason.stempien responded

Greetings, The information you provided in your response is misleading and disappointing. The vehicle was a 2011 not 2006, with low miles, and no issues at all. Your dealership has a contract with JD Power for an instant cash offer, and just like a typical used car salesman, you find "issues" such as falsifying the year of manufacture. Your practice of treating customers like dirt needs to be relayed to others so they know what to expect from Suburban Ford of Waterford.

December 20, 2021

Dealership Rating
Employee Rating

Have been in contact with the dealer for a vehicle for a week. I was told they could not sell the car as they didn’t have its title yet. Then they told me they would not hold the car with a deposit but More

by andrea.bottini
Recommend Dealer
No

Other Employees Tagged: Matt Kocan , John Duley, Keely Rodrigues, Nick Rose, Michael Stoijadinov, Liam Tuohy

Dec 27, 2021

Suburban Ford of Waterford responded

Andrea, I appreciate the conversation we had the other day. As discussed we do not hold cars without a deposit, While you were considering leaving a deposit another customer beat you to it and left a substantial deposit. As promised if anything changes with the status of the vehicle I will call you personally.

July 01, 2021

Dealership Rating
Employee Rating

Not the typical experience you would get from other dealerships. We were upfront and let them know that the purchase of a new vehicle would be dependent on our trade-in. James went out to look at our More

by Bill Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Marchetti , John Duley

Jul 14, 2021

Suburban Ford of Waterford responded

Hi Bill, thank you so much for your positive comments about Suburban Ford of Waterford!

August 04, 2020

Dealership Rating
Employee Rating

Such a great experiance My wife and I had been looking for a quality used vehicle for several weeks. We dealt with several rude sales people along the way. Louie Stoll, was More

by DonW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Stoll

Aug 05, 2020

Suburban Ford of Waterford responded

Donw, we are glad we could help!

February 27, 2020

Dealership Rating
Employee Rating

Jeff is the only person I can say I truly trust when it comes to purchasing a vehicle he’s a great guy !!! . -Jerry Gintner More

by Jerrygintner
Recommend Dealer
Yes

February 10, 2020

Dealership Rating
Employee Rating

Jeff is extremely considerate and helpful. He went out of his way to help me when he didn’t have to. Also he is moderately entertaining. More

by Pat
Recommend Dealer
Yes
Feb 12, 2020

Suburban Ford of Waterford responded

We appreciate your positive review about your recent experience with us!

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