Jeff Kleiner

The dealership excellent to de with! Tim Paradise was excellent! This is the second vehicle we have purchased at this dealership! Service was great and enjoyed working with John the Serv Tim Paradise was excellent! This is the second vehicle we have purchased at this dealership! Service was great and enjoyed working with John the Service Manager! Finance was great also! More

Report | Print

Great customer service all the way to the general manager. Highly Recommend purchasing a car from them. Made the car buying process easy manager. Highly Recommend purchasing a car from them. Made the car buying process easy More

Report | Print

My battery had died. .I got a charge from AAA..but new battery wouldn't fit..A warning light came on for my brakes also...I went Right down to Toyota in Manchester...I Dro .I got a charge from AAA..but new battery wouldn't fit..A warning light came on for my brakes also...I went Right down to Toyota in Manchester...I Drove in the Bay...They were Great! They helped me Right Away! Not only put in a New Battery for me but Checked the Emergency Brake Message! KYLE Assured me that he would take Care of me! I Would HIGHLY Recommend This Toyota Service Department! They put my fears at Rest and GAVE ME EXCEPTIONAL SERVICE When I was in A Pickle..I Am VERY Grateful that they Helped me Even though I didn't have an Appointment.. FANTASTIC! More

Report | Print

Professional and courteous staff. Quick service. Good facility. All in all provide a good experience for customers. Quick service. Good facility. All in all provide a good experience for customers. More

Report | Print

Rommel was amazing to work with he got me exactly what I needed for a truck, no games and made me feel comfortable during the entire transaction. I highly recommend going to see Rommel at Ira if you’re look needed for a truck, no games and made me feel comfortable during the entire transaction. I highly recommend going to see Rommel at Ira if you’re looking for a new vehicle! More

Report | Print

IRA Toyota of Manchester is a great dealership super professional and always do a great service professional and always do a great service More

Report | Print

I bought a Rav 4 in 2007 and have had 9 or ten safety recalls on it.One of the recalls was for sudden acceleratio,which they claim was caused by the driver's mat,which they put grabber hooks on Dec w4 a recalls on it.One of the recalls was for sudden acceleratio,which they claim was caused by the driver's mat,which they put grabber hooks on Dec w4 and march3,2025,the car did the same thing.I brought it in and it wouldn't repeat it's done it 5 times overall.they said they didn't think it was the same problem and gave me paperwork to fill out and return.i was also having an o&f change. The tech said I had NO PROFILE in the computer,when I was there a week ago.they took the paperwork,said they would contact Toyota and keep the car for an indefinite amt.of tome.They would not give me a loaner because I couldn't prove it was a Toyota problem they drove me home and said thry would pick me up.Last time they said that they left me stranded w_o a vehicle and didn't have the courtesy to call or to answer my messages about being picked up More

Report | Print

Excellent customer service, nice attention, nice wait room, I like all environments, my first service en that’s place definitely be back, thanks room, I like all environments, my first service en that’s place definitely be back, thanks More

Report | Print

I had an appointment scheduled and still had to wait over 2 hours for an oil change. 2 hours for an oil change. More

Report | Print

Worst experience ever ,did not get battery replaced same day with an appointment, lack of updates from staff day with an appointment, lack of updates from staff More

Report | Print