Jeff Ledesma | Page 15

He is lovely and caring one,he did each and everything for me and I got a good car that am enjoying now! for me and I got a good car that am enjoying now! More

by NIWE60 Verified Customer Verified Customer

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The hole sales staff was one of the best places I’ve have ever experienced buying a vehicle ever experienced buying a vehicle More

by KRAMCGARCIA38741 Verified Customer Verified Customer

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Normally, I am not a review person. I picked up my Bronco on 10/02/22, today is 10/21/22. As you can see I have let a significant amount of time pass and am still compelled to share a r I picked up my Bronco on 10/02/22, today is 10/21/22. As you can see I have let a significant amount of time pass and am still compelled to share a review. The team is amazing, everyone was friendly and welcoming. I interacted with so many individuals throughout this process and all of them, from Riata Ford, were great. I must thank you all for being so nice and a dealership true to their words. I could not have asked for a better experience in my first new vehicle purchase, prior to this purchase, I only bought used cars. I went in wanting to find everyone that was associated with this purchase to say "thank you", they instead, came out and found me. Thank you to: Jason Ward Edgar Cruz Ryan Fisher Jeffrey Ledesma Joshua Terry Leggett More

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If I had only two words to describe my experience at Riata Ford, they would above and beyond. I placed an order for my car knowing there would be a wait. I called periodically to check the status of my Riata Ford, they would above and beyond. I placed an order for my car knowing there would be a wait. I called periodically to check the status of my order and every time Henry Smith was more than happy to help get me whatever information I asked for. Joshua Esparza called me to let me know my car was delivered and setup a time for me to come in. Joshua and Jeff Ledesma helped me understand any extra packages I may want to add and did an amazing job working with me to make sure I stayed in my budget. Joshua walked me around the car and explained how the controls and features worked. You guys are Allstars! I look forward to being a repeat customer. More

by MMCKNIGHT2 Verified Customer Verified Customer

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Everyone was friendly and helpful. I did get the car I really wanted. Service department has always been great in the past. I did get the car I really wanted. Service department has always been great in the past. More

by NORMA.DUNN Verified Customer Verified Customer

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The team at Riata Ford (Joshua Esparza - Sales, Kevin Wood - GM) were outstanding. From placing and confirming the order for my 2022 Ford Bronco, to delivery and follow-up care, I could not have asked fo Wood - GM) were outstanding. From placing and confirming the order for my 2022 Ford Bronco, to delivery and follow-up care, I could not have asked for a more professional, accommodating, or honest experience. My transaction at Riata Ford was zero-pressure, and they worked with me to beat my expectations for my trade in offer, while honoring MSRP on the Bronco I purchased. Jeff in Finance was great, and unlike many other dealers I've bought from, did not attempt to use doomsday scenarios to frighten me into purchasing additional plans I didn't need. I'd like to extend special thanks to Joshua Esparza, the salesman who helped me to place my order, and kept in contact throughout the entire journey. Even though he must have been under incredible strain with the sheer number of Bronco and Maverick orders his dealership handles, he was nothing but calm, kind, and responsive about what he knew, what couldn't be known, and setting my expectations realistically as far as delivery. Luckily, my order arrived earlier than either of us anticipated, and he and his team examined my Bronco upon delivery. There was some transport damage to the driver side mirror and the electronics within, which he replaced within 3 days. Since I completed the purchase after sundown, I didn't see some paint chips until the following day, which he and Kevin agreed to have fixed - no problem, no fuss. The day I arrived to pick up my new Bronco, I came prepared with financing from a credit union, as well as a cashier's check for the down payment. Kevin beat my credit union's interest rate, which was already quite low (825+ credit scores across the board), and made Ford Credit the most attractive option financially. All three of the team who helped me out with my purchase stayed late to ensure the transaction wrapped up smoothly, that I got to know my new vehicle, and was happy as could be driving off that lot. Really, thank you so much for a terrific experience, and for being genuine, honest, and hospitable! More

by Buck6G Verified Customer Verified Customer

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I wasn’t pleased with my experience at all. I appreciate the Manager getting the deal done. But the vehicles interior and exterior was damaged and I had to take the SUV to a different service d I appreciate the Manager getting the deal done. But the vehicles interior and exterior was damaged and I had to take the SUV to a different service department to have the issue fixed. More

by TERRYWILLIAMS Verified Customer Verified Customer

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We just bought a new car at Riata. It was a wonderful experience. Folks should drive the short distance from Austin to work with Will Goodwin and Jeff Ledesma. I will recommend anyone It was a wonderful experience. Folks should drive the short distance from Austin to work with Will Goodwin and Jeff Ledesma. I will recommend anyone who needs a vehicle to call Will. And our experience with Jeff in financing was great: he went over every figure, made sure we were clear on the numbers, and was transparent and completely honest. If there service is as excellent as sales, and the other reviews suggest that is the case, we'll be headed back for that as well. More

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Excellent service and always amazing to their customers. Will always buy my vehicles with y’all Will always buy my vehicles with y’all More

by HOBBY.ORTEGA Verified Customer Verified Customer

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Riata Ford has been amazing to me and my family, from the ordering process to taking delivery and even into the maintenance of my 2021 Ford Bronco. As most people who are car shopping know, a lot of dealers ordering process to taking delivery and even into the maintenance of my 2021 Ford Bronco. As most people who are car shopping know, a lot of dealers are adding markups on new vehicles right now based on the market, but I bought my Bronco for MSRP, with no dealer markup. I plan to trade my current Bronco in for a new once in 2024 and will always come back to Riata! More

by MIZERIN Verified Customer Verified Customer

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