Jeff Leovic | Page 17

Excellent Buying Experience! I have driven Hondas for over forty years. I was in a crash two weeks ago and the driver that hit me totaled my car. It was time to replace my 12 I have driven Hondas for over forty years. I was in a crash two weeks ago and the driver that hit me totaled my car. It was time to replace my 12 year old Honda Accord. It was time for a change. I did research and my search came down to three cars. I chose a Subaru. I needed an all wheel drive vehicle for the climate that I live in, I LOVE that fact that Ganley Subaru is a big animal lover and donates a lot of time and funds to animal rescues (I do too)! I called to make an appointment and was welcomed as if I was part of the family. The General Manager Mike Campola met with me as I was meeting with team member Brad Lunar. I felt like I knew these fellas forever! I also met with Jeff Leovic and Jim Gentile. The sales process was smooth, the explanation of the vehicle's features was flawless and basically I was treated like royalty. I LOVE MY NEW SUBARU! More

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Krebs experience The best salesman,, Jeff Leovic, we ever had. And an excellently run dealership. Robert Swyt was very good and thorough as well. I highly recommend th The best salesman,, Jeff Leovic, we ever had. And an excellently run dealership. Robert Swyt was very good and thorough as well. I highly recommend this dealership. More

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So professional This experience was so effortless. I reviewed several Subaru models and had a good handle on what I wanted when I went in to the dealership. I was p This experience was so effortless. I reviewed several Subaru models and had a good handle on what I wanted when I went in to the dealership. I was paired up with Brad Lunar and he made my wife and I feel at ease. Brad didn't try and shove a car down our throats. He took us to each of the models we were interested in and gave us pros and cons of each model with regards to our needs. We quickly settled on the Forester but we told him that we were checking out other car brands that same day. He again didn't try and "sell" us anything on the spot. All he asked was that we give him a chance to make us a deal when we finished our research. He gave me his cell number and we were texting about a few of the finer points of the pricing. Less than a week later and I came to an agreement on the purchase of my new Forester. I absolutely love my car. Totally made the right choice and everyone at the dealership was great. From sales to finance, professional every single step. Greg C. More

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Very professional Great dealership and very quick process. We went there for a base level blue outback and we're disappointed that it was dealer traded but even happie Great dealership and very quick process. We went there for a base level blue outback and we're disappointed that it was dealer traded but even happier to get the upgrade in black with a tan interior and many upgrade including heated seats, at a great price. Thanks Jeff! More

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Great experience with Jeff L Good experience with Jeff L. Would refer somebody and or come back in the future. Did what they said they would do in a timely manner. Good experience with Jeff L. Would refer somebody and or come back in the future. Did what they said they would do in a timely manner. More

by ANDY51 Verified Customer Verified Customer

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Excellent service Jeff Leovic was an awesome salesman. Personal and knowledgeable. Took his time with us and suggest so many options. For buying a new car - it was a gr Jeff Leovic was an awesome salesman. Personal and knowledgeable. Took his time with us and suggest so many options. For buying a new car - it was a great experience. More

by LINDABRIDGES47 Verified Customer Verified Customer

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Good service Very good. Very helpful with explaining all of the different features and how they differ on the various models. Very helpful with the decision proce Very good. Very helpful with explaining all of the different features and how they differ on the various models. Very helpful with the decision process More

by BROOKMEGE Verified Customer Verified Customer

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Good Jeff was great Leased a ctosstrex got what I wanted at a fair price good sales staff Clem and friendly dealship happy with my new car thanks a lot Leased a ctosstrex got what I wanted at a fair price good sales staff Clem and friendly dealship happy with my new car thanks a lot More

by TARTURO89 Verified Customer Verified Customer

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very easy to buy liked to have seen a better apr due to my rockstar credit report. maybe the first service could have been included also, other than that all good liked to have seen a better apr due to my rockstar credit report. maybe the first service could have been included also, other than that all good More

by JIMMITCHHART Verified Customer Verified Customer

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Dishonest Sales Tactics It saddens me to write this review, since my husband and I had such a wonderful experience with our first Subaru at Ganley and we were ready to be a l It saddens me to write this review, since my husband and I had such a wonderful experience with our first Subaru at Ganley and we were ready to be a lifelong Subaru family. My husband was even hoping to purchase one of the new Ascents once the lease was up on his company car this year. Upon the end of the lease of our first vehicle, my husband and I went back in to Ganley to talk options regarding either buying the vehicle out our first lease, or leasing a new vehicle. Knowing we were over our mileage and the vehicle had some wear and tear, we were trying to figure out what option would be best in the long run without getting deeper in a hole. The sales representative, right off the bat, said that the exceeded mileage would be forgiven as long as we financed another lease through them, and he assured us of this multiple times throughout the process. He did let us know that the only thing we might get billed for was our tires. When we figured out what model and mileage package would work best, my husband and I still grew hesitant over moving forward because we were worried he was selling us on some false information. The sales representative then became more aggressive in his approach and used high-pressure sales tactics. He even used the fact that he leveraged the mile overage forgiveness as reason to proceed with the lease. We double checked with the representative in the finance department that the mile overage would also be forgiven, and he agreed that as long as we proceeded with financing another lease, we would not be responsible for the excess miles. Again, he mentioned we might receive a bill for the tires "but you're looking at $900, max there and sometimes Subaru will work with you on it." Turns out they are both sales snakes that severely lack a moral compass, as they flat out lied to us. We proceeded with the new lease, and now 2 months later, we received a bill from Chase saying we owe them close to $3,000 for mileage (It also said nothing about the tires that the sales representatives had been so adamant about). When we reached out to Ganley, they told us that we are on our own. Congratulations, Ganley, for upholding the reputation that car dealerships lack morality and only care to help you when they want to close a sale. We are now left with an insanely large bill, and a car that I commute daily in that has a bad taste attached to it. Extremely disappointing, and we can't wait until this lease is up so we never have to work with you again. More

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