Jeff Lewis

It’s just a typical dealer service, in fact the last new purchase vehicle was a German brand and their service dept. was much nicer w/ free beverage of choice, your service dept is a typical dealer service purchase vehicle was a German brand and their service dept. was much nicer w/ free beverage of choice, your service dept is a typical dealer service area, waiting room with old magazines, a coffee pot but no coffee, a tv that isn’t playing, etc. plus most dealerships wash the vehicles after service From this dealership it took two years and reordering a truck three times only to receive a vehicle that was knowingly built with a defective engine ! Now you somehow think I should give a great review on the fact you had to perform the test to see if it should be replaced, Now if it were you, How would you feel ? More

by kissbass1 Verified Customer Verified Customer

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They are courteous and helpful at this dealership. They were very good about helping me know which coupons to use. They were very good about helping me know which coupons to use. More

by LHUBBARD46 Verified Customer Verified Customer

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Scheduled a brake change, drive 2 hours to only get a diagnostic performed. Still no brakes. Overpriced products as well. Very unhappy! diagnostic performed. Still no brakes. Overpriced products as well. Very unhappy! More

by brashearsml Verified Customer Verified Customer

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Everyone was welcoming and nice. They did tell me things that had just been replaced prior year and then said someone probably put after parts on and they won’t last. When told them They did tell me things that had just been replaced prior year and then said someone probably put after parts on and they won’t last. When told them they replaced so if after parts they put on. And said wouldn’t last but year for 1,009 bucks! Don’t think so! More

by GIGIWHITEMAN1 Verified Customer Verified Customer

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The worst for customer satisfaction that I have ever dealt with. When I let the desk clerk know my thoughts. His reply was we will try and do better. A new service manager needs to be brought in and cle dealt with. When I let the desk clerk know my thoughts. His reply was we will try and do better. A new service manager needs to be brought in and clean house. More

by BLACKANGUS1954 Verified Customer Verified Customer

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Friendly Outstanding service! Level 2 service in and out in less than an hour! Customers waiting area needs a little attention. Coffee bar needs an update. Level 2 service in and out in less than an hour! Customers waiting area needs a little attention. Coffee bar needs an update. More

by dunn4909 Verified Customer Verified Customer

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had an oil leak and they said they were booked for 2 weeks out, I was going out of town in 2 days so I dropped it off, received call saying it was done same day, not expecting that good job weeks out, I was going out of town in 2 days so I dropped it off, received call saying it was done same day, not expecting that good job More

by bushman49 Verified Customer Verified Customer

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I was really pleased with all transactions that happened during my visit to this dealership in Kingsport.Everybody was really helpful especially Jeff Thank you all. during my visit to this dealership in Kingsport.Everybody was really helpful especially Jeff Thank you all. More

by hobbstp Verified Customer Verified Customer

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Service was on time and finished in a timely manner The staff was friendly and courteous staff was friendly and courteous More

by HOUSE1137 Verified Customer Verified Customer

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The service was great and the staff was great. The wait was a little but that was expected. The wait was a little but that was expected. More

by HGREER2816 Verified Customer Verified Customer

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