Jeff Norris | Page 11

Service Thru the Years I have been getting my Nissans serviced at Grubbs for 15+ years and Jeff Norris is the best service advisor I've had hands down. He is always very hel I have been getting my Nissans serviced at Grubbs for 15+ years and Jeff Norris is the best service advisor I've had hands down. He is always very helpful and gives his honest opinion when asked if this should be done or that should be done on my vehicle. Jeff has been amazing all these years! Thank you Jeff! More

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Excellent service by Jeff Norris Took my 2014 Pathfinder in for service and a few recalls. Jeff was excellent as always and my vehicle was ready at the time it was promised. Jeff Took my 2014 Pathfinder in for service and a few recalls. Jeff was excellent as always and my vehicle was ready at the time it was promised. Jeff has been my service advisor for 18 years and is incredibly professional and courteous. More

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Jeff Norris Rocks! I have purchased 4 Nissans over the past years with Grubbs. I have my cars serviced there and have been dealing with Jeff Norris for years. He is co I have purchased 4 Nissans over the past years with Grubbs. I have my cars serviced there and have been dealing with Jeff Norris for years. He is considerate, and quick to call if he sees a problem that needs attention. He is the best and most dependable service rep for the last 20 years. Grubbs should be extremely grateful for him for he is truly an asset to the Grubbs business. Tenured employees are familiar with you and your cars and provide a comfort when I leave any of my 3 Nissans for service. I look forward to seeing Jeff for many years to come! EXCELLENT EMPLOYEE! More

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Above and Beyond Jeff exemplifies outstanding customer service. I would not be driving my 2013 Nissan Altima today without his help. He made sure I was satisfied from Jeff exemplifies outstanding customer service. I would not be driving my 2013 Nissan Altima today without his help. He made sure I was satisfied from the time I got out of my car to the time it was delivered to me to take home keeping me informed all the time. I have bought my last 3 vehicles from Grubbs and it is because of this great customer service from Sales, Finance and Service is the reason I will keep coming back. More

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Excellence I've had all of my Sentras serviced at Grubbs Nissan in Bedford since February 1997. I always bring my cars to this dealership because I have always h I've had all of my Sentras serviced at Grubbs Nissan in Bedford since February 1997. I always bring my cars to this dealership because I have always had the best customer experience. Factors that matter to me are record keeping, expertise, quality of work performed, and waiting room environment. 20 years is a long time to regularly have your cars worked on at the same location. I have had the pleasure of watching Grubbs change for the better. I witnessed changes in technology (introduction of iPads, flat panel displays in service bays), process changes (new ways service managers interact with customers), among many others changed. I do admit I miss all my previous service managers, specifically Carrie Fantasia, but some of the old guard are still here (Jeff Norris) and I appreciate that seasoned expertise when I get my vehicle serviced. More

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All down to perfection Everyone handled everything perfectly and gave me all the info I needed while acting like they actually cared. The service was quick and I was updated Everyone handled everything perfectly and gave me all the info I needed while acting like they actually cared. The service was quick and I was updated as soon as possible. More

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Excellent service! Jeff Norris is the best! I won't work with anyone else. He makes sure everything is taken care of. I trust his input and decisions. Jeff Norris is the best! I won't work with anyone else. He makes sure everything is taken care of. I trust his input and decisions. More

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Jeff Norris is the Man! Jeff Norris is my "Go To Service Representative" at Grubbs Nissan. He knows Nissan automobiles and products, and always provides honest, quick, and c Jeff Norris is my "Go To Service Representative" at Grubbs Nissan. He knows Nissan automobiles and products, and always provides honest, quick, and customer friendly service. More

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