Jeff Orr | Page 2

Les Stanford Chevrolet Cadillac responded

Dear "Haiderog," You are correct. You're review was deleted -- BUT because it was a duplicate. You loaded it twice and Dealer Rater doesn't allow that so THEY deleted the duplicate. We cannot delete reviews from this site. Ironically, when Dealer Rate deleted your duplicate post, it deleted my response too! What I said originally was words to the affect that I would like to research your claim further. I need to gather more information in order to do that. If you wouldn't mind sending me further information I will get back to you with further details and try to work out a resolution. My email is michelle_hughes@lesstanford.com and my phone is 313.724.1538. I am here Monday, Wednesday and Friday, but feel free to contact me by email at any time. I hope to be able to work with you to resolve this. Thank you, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

Les Stanford Chevrolet Cadillac responded

"JL," Thank you so much for the five-star review and your complimentary comments regarding Dan Melton. We are happy that you're happy. Dan is all the things you said and more. He, more than anything, keeps his customers updated on their vehicles while in for service and gives clients an honest answer to any service-related questions. And he answers those questions with a wealth of knowledge no matter what the brand of vehicle. We thank you for taking the time to let us know of your positive experience with our Service department and look forward to seeing you next time around. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

Les Stanford Chevrolet Cadillac responded

Terrance, Thank you so much for the wonderful review of our team. We truly appreciate it when our clients take the time to acknowledge the efforts of our staff publicly, such as on Dealer Rater. We also appreciate you recommending us to your friends, family and co-workers. You can rest assured that they will receive the same exceptional service that you receive. Thanks again. Enjoy that beautiful Cadillac and be safe. Sincerely, Michelle J Hughes for the management team at Les Stanford Cadillac

Les Stanford Chevrolet Cadillac responded

Thank you so much for taking the time to post such a positive review regarding Lenny Russ and Jeff Orr, two men we are proud to say are associated with Les Stanford Chevrolet Cadillac. We are grateful for the acknowledgement and will forward it on to them. We're sure they will be pleased. Thank you for choosing Les Stanford Chevrolet Cadillac. We appreciate your business and look forward to your next visit.