Jeff Orr
Jeff Orr at Les Stanford Chevrolet Cadillac
Refer Me

Jeff Orr

Rental Manager

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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7 Reviews

As Les Stanford’s Rental Department Manager, Jeff has been with the dealership for more than five years now. A Trenton, MI resident, Jeff is very friendly and does an excellent job of taking care of customers who need the use of a vehicle while theirs is serviced or in the Body Shop for repairs. Jeff can be reached by calling 313.724.1510 or my email at jeff_orr@lesstanford.com.

Dealership Experience

14 yrs, 2 mos

not yet
rated

7 Reviews

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7 Reviews of Jeff Orr

March 20, 2024

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Employee Rating

Great dealership and service. Everytime in there is a pleasure. All my business goes here. From the service team to the sales team, they are all top notch. Friendly and they addre More

by FreshEd91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2024

Dealership Rating
Employee Rating

They were very friendly and professional Appointment process was easy and drop off was easy My car was ready exactly as they said it would be More

by Tinmanis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Macdonald

Feb 28, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2020

Dealership Rating
Employee Rating

Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, More

by My 2017 XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 01, 2019

Dealership Rating

Dealership charging me $885 for 5 miles towing I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely fre More

by haiderog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Macdonald

May 08, 2019

Les Stanford Chevrolet Cadillac responded

Dear "Haiderog," You are correct. You're review was deleted -- BUT because it was a duplicate. You loaded it twice and Dealer Rater doesn't allow that so THEY deleted the duplicate. We cannot delete reviews from this site. Ironically, when Dealer Rate deleted your duplicate post, it deleted my response too! What I said originally was words to the affect that I would like to research your claim further. I need to gather more information in order to do that. If you wouldn't mind sending me further information I will get back to you with further details and try to work out a resolution. My email is michelle_hughes@lesstanford.com and my phone is 313.724.1538. I am here Monday, Wednesday and Friday, but feel free to contact me by email at any time. I hope to be able to work with you to resolve this. Thank you, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

February 02, 2018

Dealership Rating
Employee Rating

Excellent Customer Service from Dan in Service Department!!! Dan is an exemplary example of EXCELLENCE in Customer Service; honest, dependable...just a great, great guy to work with in the fantastic Service Depa More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Melton

Feb 07, 2018

Les Stanford Chevrolet Cadillac responded

"JL," Thank you so much for the five-star review and your complimentary comments regarding Dan Melton. We are happy that you're happy. Dan is all the things you said and more. He, more than anything, keeps his customers updated on their vehicles while in for service and gives clients an honest answer to any service-related questions. And he answers those questions with a wealth of knowledge no matter what the brand of vehicle. We thank you for taking the time to let us know of your positive experience with our Service department and look forward to seeing you next time around. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

June 17, 2017

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Employee Rating

Why you should shop at Les Stanford Cadillac/Chevrolet Great Dealership!! Superior staff!! Michelle S. is the BEST!! Always smooth, no surprise transactions!! Service always has a car waiting for the More

by Terrance Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sladovich , Erik Hibbard

Jun 19, 2017

Les Stanford Chevrolet Cadillac responded

Terrance, Thank you so much for the wonderful review of our team. We truly appreciate it when our clients take the time to acknowledge the efforts of our staff publicly, such as on Dealer Rater. We also appreciate you recommending us to your friends, family and co-workers. You can rest assured that they will receive the same exceptional service that you receive. Thanks again. Enjoy that beautiful Cadillac and be safe. Sincerely, Michelle J Hughes for the management team at Les Stanford Cadillac

March 15, 2016

Dealership Rating
Employee Rating

Positive and Efficient Everyone I interacted with and observed was professional, courteous and efficient. The facilities were clean. The service on my car was accurate an More

by Irishlass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Russ

Mar 16, 2016

Les Stanford Chevrolet Cadillac responded

Thank you so much for taking the time to post such a positive review regarding Lenny Russ and Jeff Orr, two men we are proud to say are associated with Les Stanford Chevrolet Cadillac. We are grateful for the acknowledgement and will forward it on to them. We're sure they will be pleased. Thank you for choosing Les Stanford Chevrolet Cadillac. We appreciate your business and look forward to your next visit.

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