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45 Reviews
Write a Review45 Reviews of Jeff Pankey
April 16, 2024
Great customer service, these guys worked very hard to get me into a new car at the right price. Austen, and Kevin both helped me find the best car for me, and were not pushy at all. Austen was very kno get me into a new car at the right price. Austen, and Kevin both helped me find the best car for me, and were not pushy at all. Austen was very knowledgeable about the car I was looking for. 10/10, would do business with again. More
Other Employees Tagged: Austen Fowler, Kevin Brooks , Shantearion Brazell
February 25, 2022
Purchase a 2022 RAM today Feb 11th Incredible customer service- and transparency that you don’t see at many dealerships 👍 service- and transparency that you don’t see at many dealerships 👍 More
Other Employees Tagged: Sergio Munevar
January 24, 2021
My wife and I have always been treated with the utmost respect and thoughts when using Service or Sales. Thank you for all you folks do. respect and thoughts when using Service or Sales. Thank you for all you folks do. More
Other Employees Tagged: Dylan Trimble , Riley Patton, Vernon Terry, Sara, Holli, Sean
December 24, 2020
Best experience I've ever had buying a new Vehicle! The Sale person and finance person were great. I would definitely recommend them to others looking to buy a new car or truck. Sale person and finance person were great. I would definitely recommend them to others looking to buy a new car or truck. More
Other Employees Tagged: Sergio Munevar
December 19, 2020
Riley Patton and the whole team have been above and beyond exceptional. Thank you for your help in getting us into our first Jeep product. beyond exceptional. Thank you for your help in getting us into our first Jeep product. More
Other Employees Tagged: Sergio Munevar, Dylan Trimble , Riley Patton
November 26, 2020
The best people and service I have found. Awesome selection of vehicles and they find ways to get you in what you want. Thank you! selection of vehicles and they find ways to get you in what you want. Thank you! More
Other Employees Tagged: Sergio Munevar , Keith
November 21, 2020
Absolute worst dealership I've ever dealt with from the time I signed the papers. Jeff Pankey is the most unprofessional worthless finance manager that somehow still has a job. Lies, makes errors that cost time I signed the papers. Jeff Pankey is the most unprofessional worthless finance manager that somehow still has a job. Lies, makes errors that cost you your credit score, denies he made the mistake though you have proof, never returns phone calls or emails and certainly doesn't honor his word. Still hasn't cancelled my gap insurance over 2 months after I signed the papers to cancel. "I do apologize for that " will only get you so far when you continue to do the same things Jeff. The service department is the REAL problem and the cause for the vehicle to be repurchased by Chrysler. The repurchase is because they don't know how to fix anything so the vehicle sits in the shop until they actually figure it out. It spent over 30 days in service for a pinched wire that they themselves pinched in the previous trip where it stayed for over 30 days. The first 30+ days was also their fault. Fender flare replacement was atrocious. AC repair left my leather bubbled everywhere with no effort made by then to do anything about it. They don't respect your vehicle enough to even cover the seat to keep grease from getting on it. The car returned with dents in the hood, small but noticeable. Vernon, the service manager, is clueless but he did atleast return a phone call. That's more than I can say about any one of the managers or owner. I see many other bad reviews here as of late so buyer beware. I wouldn't trust them with an oil change at this point. More
November 10, 2020
I am not just rating newnan dealer but also all jeep dealers because they are not interested about my health by not wearing face cover it’s a health matter and I don’t feel that you care about customer dealers because they are not interested about my health by not wearing face cover it’s a health matter and I don’t feel that you care about customer good being More
October 07, 2020
Devan Hayes was my salesmen. He is good at his job. Listening to what you are saying about what you are looking for in an auto and asking questions. Not having it on the lot he went to the internet and Listening to what you are saying about what you are looking for in an auto and asking questions. Not having it on the lot he went to the internet and found what I wanted and had it there in two days. Have already recommended him to a friend. More