Jeff Ramsey
Jeff Ramsey at Ourisman Chrysler Dodge Jeep Ram of Baltimore

Jeff Ramsey | Page 2

Variable Operations Director

Ourisman Chrysler Dodge Jeep Ram of Baltimore

124 North Point Blvd
Baltimore, MD 21224

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3.6
24 Reviews
3.6

24 Reviews

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24 Reviews of Jeff Ramsey

January 31, 2024

Dealership Rating
Employee Rating

Excellent service fast and convenient. Excellent customer service and very friendly and well spoken. Great dealership. More

by andrebrooks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Ashlyn Peters , Ermias Kassaye, Gerard King

Feb 02, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that you found our service to be excellent, fast, and convenient. Our team takes pride in providing top-notch customer service, and we're delighted to know that you found our staff to be friendly and well-spoken. It's great to hear that you had a positive experience with our dealership. We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing us!

Feb 10, 2024

andrebrooks1 responded

Will always use your service. Thanks again…

January 17, 2024

Dealership Rating
Employee Rating

A pleasant experience all in all. I've bought from Kathy before (2008). My family and I have had a very good experience at this dealership for many years. More

by jkuser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Ashlyn Peters , Ermias Kassaye, Gerard King, Howie Amaha

Jan 17, 2024

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your loyalty and for choosing our dealership once again. We're delighted to hear that you had a pleasant experience and that Kathy could assist you. Your continued trust in us and positive feedback are greatly appreciated. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We look forward to serving you and your family for many more years to come.

December 13, 2023

Dealership Rating
Employee Rating

They did a great job servicing my car. Everyone was pleasant and professional. Thank you More

by jada380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Ashlyn Peters , Ermias Kassaye, Gerard King

Dec 21, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Jada, thank you so much for the five stars! We're thrilled to hear our team was courteous and professional throughout your recent service visit. We'll be sure to pass your kind words on and keep up the great work moving forward. If you or your Jeep needs anything, please give us a call or visit our website. We're here and happy to help. Drive safe and enjoy the upcoming holidays! :)

October 17, 2023

Dealership Rating
Employee Rating

The customer service was great. The work was done correctly. I love that the place was nice and clean. More

by sheilaccarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney, Ashlyn Peters , Ermias Kassaye, Gerard King

Oct 23, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and kind words! Welcome to the Ourisman Family, we look forward to seeing you again soon.

August 11, 2023

Dealership Rating
Employee Rating

Other than my vehicle being worked on late, I have no complaints with my service. The crew greeted me very nicely and they have a great sense of humor. I enjoy my visits to this location and look forward More

by gparrish512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney , Skylin Fosah, Gerard King, Matt Lepke, Umar Naeem, Ashlyn Peters

Aug 21, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time! Glad the team hear at Ourisman CDJR Baltimore provided an enjoyable experience. We look forward to seeing you again soon!

August 09, 2023

Dealership Rating
Employee Rating

Absolutely perfect from start to finish! Very happy with every aspect of the process. Thank you! More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney , Skylin Fosah, Gerard King, Matt Lepke, Umar Naeem, Ashlyn Peters

Aug 21, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and great Review!

August 04, 2023

Dealership Rating
Employee Rating

Easy to get appt for time I needed through website. Service completed without any problems. More

by btwilliams1990
Recommend Dealer
Yes
Aug 17, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to leave us a review! We're pleased to hear about your positive visit with our Service Department. Glad they were able to complete the repairs in a professional and timely manner. Thanks, too, for your feedback on how easy it was to schedule an appointment on our website. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Have a great rest of your day, and hope to see you soon!

July 20, 2023

Dealership Rating
Employee Rating

Great place to buy good service good people helped a lot when I asked questions about car More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Mckinney , Skylin Fosah, Gerard King, Matt Lepke, Umar Naeem, Ashlyn Peters

Jul 25, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for your 5-star review, Bill! We're thrilled to hear about your positive experience working with our team at Ourisman CDJR of Baltimore. Glad to hear all your questions were answered. We'll be sure to pass your kind words on and keep up the great work. If your Jeep needs anything, we're here anytime. Enjoy the rest of your day, and take care!

July 14, 2023

Dealership Rating
Employee Rating

Excellent service fast don't need appointment Very good costumer service nice dealer everything ok More

by tito1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abel

Jul 20, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your feedback with us! Our top priority is excellent customer service, and we're grateful you experienced that working with our efficient and professional Service Department. Glad they were able to get you and your Jeep back on the road with confidence promptly, even without an appointment. If you need anything, you know where to find us! Have a great day, and drive safe! We look forward to servicing your Jeep in the future.

July 06, 2023

Dealership Rating
Employee Rating

Service was great, friendly staff and wait time was not bad. Thanks again for keeping me as a customer happy. More

by lovelyass27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your feedback with us! We're pleased to hear our team was friendly and efficient when servicing your Dodge. We'll be sure to tell them to keep up the great work moving forward, as customer service is our top priority. Please don't hesitate to reach out if you need anything! We're here and happy to help. Enjoy the rest of your day, and take care! :)

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