Jeff Ramsey

A subordinate replied to my inquiry to Mr. Chen. Totally unsatisfactory! I bought a used 2024 Toyota 4 Runner from Ourisman. 45 Days later, they cannot seem to get the title from the auction h Chen. Totally unsatisfactory! I bought a used 2024 Toyota 4 Runner from Ourisman. 45 Days later, they cannot seem to get the title from the auction house where they bought the vehicle. So, this company sold me a vehicle on which they did not have a clear title - UNBELIEVABLE! Furthermore, when the vehicle was delivered, I was informed that there was only one FOB. There should have been two. Yet no one in this organization will lift a finger to get a second FOB, which they could easily do, since Ourisman has four different Toyota dealerships. Furthermore, in preparation for a road trip, I discovered that the tire jack and all related equipment for changing a tire were missing. More crickets. More

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Bre Garner provided us with such excellent customer service when she sold us our 1st CRV nearly 10 years ago that we bought our new CRV with her too! When our daughter needed to buy her 1st car, Bre t service when she sold us our 1st CRV nearly 10 years ago that we bought our new CRV with her too! When our daughter needed to buy her 1st car, Bre treated her with respect and went above and beyond to make what could have been an anxiety provoking experience easy and even pleasurable. More

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Bre was professional, courteous, and patient. We appreciated her going the extra mile (literally) in getting the car in the color we wanted transferred to Ourisman Honda Laurel. We appreciated her going the extra mile (literally) in getting the car in the color we wanted transferred to Ourisman Honda Laurel. More

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Issac and Bre did a great job assisting me with my car purchase. A Really good team purchase. A Really good team More

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Very friendly and helpful. The transaction was vey smooth. I would recommend them to anyone. The transaction was vey smooth. I would recommend them to anyone. More

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I did the Recall service at Ourisman Honda and it was great experience and on time. I recommend all Honda owner to service their car there. great experience and on time. I recommend all Honda owner to service their car there. More

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I had an excellent experience purchasing my new car here. The staff was knowledgeable, professional, and friendly. They made the entire process smooth and stress-free, offering great deals and outstanding cu The staff was knowledgeable, professional, and friendly. They made the entire process smooth and stress-free, offering great deals and outstanding customer service. Highly recommend! More

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Brea explained the process from beginning to end. Shre ensured I was comfortable &was patientce. Shre ensured I was comfortable &was patientce. More

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Laura was AMAZING! ! Her and the finance manager are absolutely incredible! Got me into a brand new car, with little to no hassle. I truly appreciate them and Ourisman H ! Her and the finance manager are absolutely incredible! Got me into a brand new car, with little to no hassle. I truly appreciate them and Ourisman Honda for all the help! ASK FOR LAURA-SHE IS THE BESTEST OKAYYY! <33 More

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Customer service was excellent, my salesman Ms. Sarah was extremely helpful, she happily answered all my questions. She was very knowledgeable about my vehicle Sarah was extremely helpful, she happily answered all my questions. She was very knowledgeable about my vehicle More

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