Bobby Mil
Bobby Mil at Ourisman Honda of Laurel

Bobby Mil

Sales Manager

Ourisman Honda of Laurel

3371 Fort Meade Rd
Laurel, MD 20724

4.9
22 Reviews
4.9

22 Reviews

Write a Review

22 Reviews of Bobby Mil

April 03, 2024

Dealership Rating
Employee Rating

I was very pleased with the service that I received from my initial inquiry to the final purchase of a vehicle. The entire experience was a seamless and well coordinated process. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ramsey, Robert Chen, Kris Platon , Jimmy Powell, Bronwen Fisher

Apr 09, 2024

Ourisman Honda of Laurel responded

Thank you for sharing your experience with us! We're delighted to hear that you were very pleased with the entire process, from your initial inquiry to the final purchase of your vehicle. Providing a seamless and well-coordinated experience is our goal, and we're glad to hear that we met your expectations. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again.

February 18, 2024

Dealership Rating
Employee Rating

From the moment we arrived we were greeted at the door and welcomed inside. We had an appointment with Bobby Mil and we couldn’t have asked for better service from beginning to end. Very professional, inf More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos, Ash

Feb 19, 2024

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that from the moment you arrived, you felt welcomed and appreciated. Providing exceptional service is at the core of what we do, and we're delighted that Bobby Mil exceeded your expectations.

February 16, 2024

Dealership Rating
Employee Rating

I received a stellar buying experience from Karim, Bobby and Mel. Excellent inventory and facility location. I would return my next automobile and definitely recommend the sales team to my friends and famil More

by ecruz7915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Chen , Karim Bouarfa

Feb 19, 2024

Ourisman Honda of Laurel responded

We're thrilled to hear that Karim, Bobby, and Mel provided you with such a stellar buying experience. Enjoy your new car!

February 15, 2024

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Employee Rating

Car was ready ahead of time. Communication during the process was exceptional. Good customer service. More

by Msjlewiseducate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Ourisman Honda of Laurel responded

Thank you for much for the kind words!

January 26, 2024

Dealership Rating
Employee Rating

Mike is very helpful and knowledgeable. The process was smooth and easy. Will definitely come back for future business. More

by mingchengzhang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ramsey, Robert Chen , Abual Tabib

Jan 26, 2024

Ourisman Honda of Laurel responded

Thank you so much for the great review.

January 24, 2024

Dealership Rating
Employee Rating

Very accommodating, friendly staff, helpful ,I'm very glad I found this place to buy my car. More

by JAIMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ramsey, Robert Chen , Abual Tabib

Jan 26, 2024

Ourisman Honda of Laurel responded

Thank you for your business, Jaimer.

January 13, 2024

Dealership Rating
Employee Rating

Very professional staff easy transaction vehicle cleaned up and detailed ready when I was notified to pick up More

by Lwa7317138
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abual Tabib

Jan 16, 2024

Ourisman Honda of Laurel responded

Thank you for your business and the amazing review!

November 04, 2023

Dealership Rating
Employee Rating

Service was outstanding along with customer service! I have been going to Ourisman Honda of Laurel now for over 20 years. I have also bought three vehicles at this location. But customers beware, in More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Ramsey, Robert Chen , Abual Tabib, Brian in Service Department

Nov 06, 2023

Ourisman Honda of Laurel responded

Thank you for your continued loyalty and for sharing your experience with Ourisman Honda of Laurel. We greatly appreciate your patronage over the past 20 years and your feedback about our service and customer service. We're thrilled to hear that you've consistently received outstanding service at our dealership and have purchased multiple vehicles from us. Your satisfaction and trust mean a lot to us. We understand your concerns regarding the additional charge for using a credit card, and we apologize for any inconvenience this may have caused. We're continuously working to improve our processes, and your input is important to us. After reviewing the increased expense of credit cards, as a company we decide to give customer an option to pay the fee or avoid by using a debit card verse just raising all service prices to all customers. This was one of many ways we are trying to keep out prices down. We hope you'll continue to choose Ourisman Honda of Laurel for your vehicle service needs and any future vehicle purchases. If you ever have further questions or concerns, please don't hesitate to reach out to our general manager Robert Chen at rchen@ourismancars.com. We appreciate your understanding and look forward to serving you with excellence in the future.

October 29, 2023

Dealership Rating
Employee Rating

Friendly service from a knowledgable sales team and the finance manager, Ash, was personable and a truly nice guy. The entire team at Ourisman Honda of Laurel made the buying experience almost painless. More

by markc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ramsey, Robert Chen , Abual Tabib, Ash

Oct 30, 2023

Ourisman Honda of Laurel responded

Your kind words mean a lot to us, and we'll be sure to share your feedback with Ash and the entire team. We're always here to assist you, and we look forward to serving you again in the future.

September 14, 2023

Dealership Rating
Employee Rating

Excellent customer service. Very professional and prompt. Thank you to Marvin for making the experience pkeasant. More

by Kellyanaya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Chen , Abual Tabib, Marvin

Sep 16, 2023

Ourisman Honda of Laurel responded

We are happy to hear that Marvin took care of you, and you for giving Marvin a great review.

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