Jeff Sanchez | Page 56

While I don’t require service on my car often, I’m always pleased with the courteous and friendly welcome I receive every time I come to MV Acura. The staff is knowledgeable, transparent, helpful, accommodat pleased with the courteous and friendly welcome I receive every time I come to MV Acura. The staff is knowledgeable, transparent, helpful, accommodating, and always aims to please. I have worked with multiple staff members in previous visits and they always remember me as a customer. John helped was me upgrade into my current vehicle when he was Orange Coast Acura, and Josh followed up with my concerns from my last visit even though he wasn’t my rep for this most recent service. Jeff was very helpful with my car drop off and set up of a loaner vehicle. He gave my transaction a warm hand off to Saul who impressed me with his attention to detail and the regular updates about the progress of my car. Overall I had a positive experience with the entire staff. More

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Jeff Sanchaz was greeting me when I arrived, I was waiting in waiting room, not for long, Jeff came and notified me that car is almost ready after car wash. The whole time, it was a great service waiting in waiting room, not for long, Jeff came and notified me that car is almost ready after car wash. The whole time, it was a great service More

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Exceptional service. Replies right away to inquiries and gives detailed information on what needs to be done on the vehicle. Gives update on work status. gives detailed information on what needs to be done on the vehicle. Gives update on work status. More

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Jeff helped us with some issues we were having. That was the best car dealership experience I have ever had. Jeff is awesome. Very knowledgeable and was able to explain above and beyond the maintenance for the best car dealership experience I have ever had. Jeff is awesome. Very knowledgeable and was able to explain above and beyond the maintenance for the AVT. That being said the 2016 MDX is the worst car I have ever owned. That is why it is all that more impressive that Jeff was able to give such great customer service even though we were so very unhappy with our vehicle. Great job Jeff! More

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Service was great. Jeff had everything in writing just as we had discussed prior to my arrival. Delia was also a pleasure to work with. we had discussed prior to my arrival. Delia was also a pleasure to work with. More

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Service at this dealership is handled professionally and competently. The service reps explain things well and my service rep, Jeff Sanchez, is especially thoughtful and proactive. I appreciate his profes competently. The service reps explain things well and my service rep, Jeff Sanchez, is especially thoughtful and proactive. I appreciate his professionalism. More

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Maurcio In service was outstanding. He took the time to explain my vehicle’s problem. Even showed me how to use features in the car I never knew about. I will always ask to have him work on my car. explain my vehicle’s problem. Even showed me how to use features in the car I never knew about. I will always ask to have him work on my car. More

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The service department was very helpful and Corey's in the service they provided. I will committed to come here for my servicing needs here. the service they provided. I will committed to come here for my servicing needs here. More

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The service was completing and there was an issue with a replacement part. Saul in service worked to resolve the issue and satisfy our concerns. replacement part. Saul in service worked to resolve the issue and satisfy our concerns. More

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Not happy I have already had so many issues with my car. I brought a new car so I could trust that I wouldn’t break down. Jeff was great in getting everything done , and getting me a loaner car. I asked I brought a new car so I could trust that I wouldn’t break down. Jeff was great in getting everything done , and getting me a loaner car. I asked lots of detailed questions and he took the time to explain and show me pictures of the problem. Let’s hope I only see Jeff for oil changes from now on. Jeff gets an A+ My car gets an C- Let’s hope I only see jeff More

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