Jeff Schade | Page 21

Can't go wrong buying your Subaru from Jeff at Grand Subaru Using an Internet service, I provided the Subaru Dealers in my area an exact detailed description of the color and options of the 2017 Forester I was Using an Internet service, I provided the Subaru Dealers in my area an exact detailed description of the color and options of the 2017 Forester I was ready to buy. Grand Subaru's Jeff Schade provided the first and only comprehensive email response and did so in minutes. In his response he told me they had an incoming Forester matching the exact model, color, and options I requested at a price that was lower that I expected. Great! I called him, put down a deposit via credit card, and added a few dealer installed options. I don't know how Jeff could have made it easier or been more pleasant. Next day, if I recall, Melissa Distel followed up with an email making sure everything was going well. She was pleased to know Jeff and I already had a deal. One thing I had to point out to her is the reason I was buying a car from Grand Subaru is they didn't provide the typical "Hey, we got cars, come on down for a test drive" slow response I got some some other dealers. I want everyone reading my review to understand I am not maligning other Subaru dealers. I am just pointing out given that I knew EXACTLY what I wanted, Grand Subaru was the dealer that did a near perfect job of selling the way I wanted to buy. Just a few days later, Jeff let me know my Forester had arrived on time and we setup of an appointment to close the deal. The appointment went quick enough given the necessary amount of paperwork requiring signatures and an upsale for extended service. Al Hassan in Finance got us through finalizing payment, title, plates, and registration quick enough, as well. Boring, but necessary part done, Jeff mounted the plates and then provided an expert-level tour of our Forester. It wasn't the "here is your car and this is how to turn on the lights", but included how to add fluids, move seats, manage the climate control, attach multiple phones via Bluetooth, perform various systems operations, tips of using X-Mode, etc.... (Later, I went through the user manual cover to cover and don't think Jeff left anything out) Post sales follow-up both by Jeff and the Subaru Mothership has been timely, informative, useful, and in just the right amount. Subaru has really figured out how to do the post-sales stuff right. More

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Great customer service and a genuine salesperson I purchased a new Subaru and knew exactly what I wanted when I went to the dealership. Jeff Schade listened to me and didn't try to pressure me into I purchased a new Subaru and knew exactly what I wanted when I went to the dealership. Jeff Schade listened to me and didn't try to pressure me into other ad on's but did thoroughly explain what all of the other features and options included. He was a pleasure to work with and is still checking in with me 2 months later to ensure that every thing is still great with my new vehicle. I appreciate the follow up and he has answered all of my questions promptly. Great salesperson and great experience at Grand Subaru! More

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Great sale person I Purchased a 2017 Subaru Forester 2.5i Premium + Eyesight.Jeff and Dandy is very nice and helpful. The price is great at Grand Subaru. I Purchased a 2017 Subaru Forester 2.5i Premium + Eyesight.Jeff and Dandy is very nice and helpful. The price is great at Grand Subaru. More

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Great car buying experience Bought a new Forrester. Jeff was terrific. The whole process was very transparent, got the price I negotiated via email. Would definitely recommend Je Bought a new Forrester. Jeff was terrific. The whole process was very transparent, got the price I negotiated via email. Would definitely recommend Jeff to anyone. More

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Great Deal, Great Dealership We are senior citizens who were looking for an affordable car with all of the new safety technology. Jeff Schade helped us get exactly what we wante We are senior citizens who were looking for an affordable car with all of the new safety technology. Jeff Schade helped us get exactly what we wanted. He went above and beyond to make it happen for us. The Subaru Outback Touring has been great to have this snowy winter. More

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"BUY HERE" I was very impressed with the sales staff, especially with Jeff. We ordered a WRX and he helped us through the whole process. He gave us updates, an I was very impressed with the sales staff, especially with Jeff. We ordered a WRX and he helped us through the whole process. He gave us updates, and even took calls at home. I highly recommend working with Jeff and his staff. I have helped people buy cars and I could honestly tell you that this experience was one of the smoothest and easiest to do. Keep up the great work and look forward to doing business with you in the future. More

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Great experience Everyone was very friendly. Jaff Schade was very sincere, helpful and knowledgeable. Although busy, he spent a lot time helping me during the whole bu Everyone was very friendly. Jaff Schade was very sincere, helpful and knowledgeable. Although busy, he spent a lot time helping me during the whole buying process, from coordinating airport pick-up to explaining hidden functions. He also provided great suggestions on accessories and options. Instead of trying to sell everything as many other dealers do, he not only telling us what we need, but also let us know what are not that useful. Thank you Jeff! More

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Excellent Experience I had a great experience with Jeff Schade at Grand Subaru. Jeff was very patient with me and clearly answered all of my questions. He promptly respo I had a great experience with Jeff Schade at Grand Subaru. Jeff was very patient with me and clearly answered all of my questions. He promptly responded to my phone calls and emails during the weeks we worked together. When I came in to sign the papers for my new car the dealership was very busy and Jeff had multiple customers. Despite this, he still took the time to fully explain everything to me and keep me updated. Jeff understood what I was looking for and did not pressure me or make me feel uncomfortable. When I picked up my vehicle he took the time to go over everything with me. I highly recommend Jeff and hope to work with him again when it's time to purchase our next vehicle. More

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