Jeff Schaerer
Jeff Schaerer at Washington Ford Inc.

Jeff Schaerer | Page 12

General Manager

Washington Ford Inc.

507 Washington Rd.
Washington, PA 15301

Contact Me
4.7
270 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

22 yrs, 4 mos

4.7

270 Reviews

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270 Reviews of Jeff Schaerer

August 29, 2024

Dealership Rating
Employee Rating

All very friendly and helpful. Very knowledgeable ON Ford PRODUCTS. Always lissen and care about me and my problems. More

by Tom Hartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Konek

Sep 01, 2024

Washington Ford Inc. responded

Hi Tom, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 28, 2024

Dealership Rating
Employee Rating

Very helpful and friendly. .Took the time to explain and made sure I didn’t have any questions before I left. Excellent experience More

by CHANDYKIMBLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cullen Sheehan

Aug 29, 2024

Washington Ford Inc. responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 27, 2024

Dealership Rating
Employee Rating

Performed work as required everything was done professionally was completed in a timely manner and completed while I waited More

by DHABE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Dealership Rating
Employee Rating

Took company truck in for service and service kept making excuses on why they could not complete said service. Several things were left undone on my truck that have been completed by other dealerships and wa More

by TRWRIGHT1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2024

Washington Ford Inc. responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the chance to talk to you further so please do call Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 25, 2024

Dealership Rating
Employee Rating

They did ok on my truck, but the waiting area was not ok. No Wifi, the employee told me it has been down and their IT department can't get it fixed. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2024

Washington Ford Inc. responded

Hi Mike, we regret to hear that your experience with us was not a more positive one. We would like the chance to talk to you further so please reach out to our Parts and Service Director, Mike Reed at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 23, 2024

Dealership Rating
Employee Rating

Everyone is nice. Still did not get answers on why my car battery is dying randomly . This is th er second time bringing it in for this. Thought it was fixed . More

by BINNIERN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2024

Washington Ford Inc. responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Washington Ford Inc. Please give us a call at (724) 223-5100 and we will do our best to make this better. We hope to hear from you soon. Parts and Service Director, Mike Reed, (724) 223-5100 mike.reed@washingtonford.com

August 22, 2024

Dealership Rating
Employee Rating

They did a great job finding out what was wrong with my car. They fixed it in a timely manner. Loved the fact that they picked up my car and drove it back home to me when they were done. They kept me abrea More

by cmarchines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Can’t remember names but I was treated great by everyone I spoke to.

Aug 24, 2024

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 21, 2024

Dealership Rating
Employee Rating

Great experience all the way around. From Scheduling, pick up/drop off, and service itself! More

by alesia.mustico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Washington Ford Inc. responded

Hi Alesia, thank you for leaving such a great review and high star rating. Safe travels!

August 19, 2024

Dealership Rating
Employee Rating

Fast and friendly customer service. Usually a short wait time. Always reliable and trustworthy service. More

by PSARG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brennan May

Aug 23, 2024

Washington Ford Inc. responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 16, 2024

Dealership Rating
Employee Rating

Service was prompt and my Rep, Laura, who was supporting Cindy T in her absence, was courteous and professional. While I recently purchased a 2022 Explorer outside of Wash Ford, I plan to have it serviced More

by jmhjresq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

Aug 18, 2024

Washington Ford Inc. responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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