Jeff Simpson | Page 4

These People do not deserve to stay in business ! 1. They advertise their cars for a much cheaper sales price to attract customers, then when you sit down they add a "Fort Myers Advantage Package" 1. They advertise their cars for a much cheaper sales price to attract customers, then when you sit down they add a "Fort Myers Advantage Package" to the price of the car (plus all the other dealer fees and xx you dont need). We are talking about $2,600 price difference from what it was advertised! 2.Be careful when giving your keys for the trade in. They keep the Keys until they can convince you to buy the new car. Even after we told them we are not interested in purchasing the car they still let us wait 15 minutes to return our key. After asking to give back our Key I was told to leave their office! After that I was called a xxxxxx by Mr. Simpson ! Absolutely incredible ! STAY FAR AWAY ! More

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This is by far one of the worst and most bizarre experience I have ever had with a dealership. I arrived at their dealership wanting to check out and test drive a vehicle that they had listed onl experience I have ever had with a dealership. I arrived at their dealership wanting to check out and test drive a vehicle that they had listed online for $19,091. The sales person I spoke with was friendly and professional but unfortunately, things took a downturn when he came back with the numbers the manager provided to him. The sale price of the vehicle was all of the sudden $21,600 without the added dealer fees, tittle reregsitartion, taxes, and any other fees that dealers typically charge. When I asked why the sale price was all of the sudden almost $3,000 more then the original listing price, they claimed that this includes some type of "Fort Myers Advantage Package" that they apparently charge on every vehicle. At this point i have already waited 2 hours while they were giving me an appraisal for my Trade In (which the value that they provided is another joke and insult in itself). Before I wasted any more time, I told them that I am not going to continue with this since I refuse to play into their shady and scummy marketing practice. Since they had my car keys to provide an appraisal for the trade in, I asked for it back so I can leave. The sales rep was understandable and went to the managers office to grab my keys. After about 5 minutes of the sales rep and the office manager having a discussion, my brother decided to go to them and ask for the keys since we were not interested in hearing their sales tactics. When my brother rpolotely asked for the keys, the office manager Jeff Simpson, immediately had an aggressive demeanor and stated "If you want your keys, you need to leave this office." Mind you that this is not some private personal and office and rather is a public office that anybody can walk into. In fact there were groups of other customers in there. Presumably some type of finance office. My brother reciprocated aggressivly andstated that he will not leave this office until we get our keys back. This Simpson guy sprinted out of the office angerly and got our keys. We asked for his name, which he provided, and called us a "xxxxing xxxxxxxx" as we were walking out of the door. Needless to say that I was quite surprised by this man's ego considering the fact that he had not right to hold my keys when I asked for it back. The sales manager of the dealership tried to make it right by reducing the price but after that experience I told him that i will not be offerring my business to them anymore. It is nothing new to me that dealers try to slip in fees and hope that people won't notice and sign there lives away but the reaction that was received for this egotistical Jeff Simpson guy is quite unbelievable. I CANNOT recommend this dealership to anyone. If you do decide to purchase a vehicle from them, look over the whole contract before you sign it because it seems people do that less and less now a days. More

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Jeff Simpson is the last honest man in Florida. This is our second purchase from him and once again, nothing but 5 stars from him and the salesman Diago. There were a few snags in completing the This is our second purchase from him and once again, nothing but 5 stars from him and the salesman Diago. There were a few snags in completing the deal and Jeff stepped in and made them go away…right now! We are very pleased with Jeff and his team at Hyundai of Ft. Myers. More

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I would not recommend this dealership to anyone looking to purchase a vehicle. I purchased my twins their first car back in April, which at the time they assured me an issue with the front driver’s side do to purchase a vehicle. I purchased my twins their first car back in April, which at the time they assured me an issue with the front driver’s side door was being repaired before being purchased. After the repair was not ready when said it would be, I was told they had to replace the entire door panel. As much to my surprise when they dropped car off at my house and left it with no one home, the door was NOT repaired! I have called and left several messages, spoke to the service department who states they did not do repair still no phone call back. It is now July and the door panel is worse and falling completely off. This is UNACCEPTABLE customer service and will never return for any future purchases nor recommend anyone to do business with them. More

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I’m a returning customer so was offered a VIP appointment with the Sales Manager and was helped specifically by Jorge. He was amazing from start to finish. He greeted us in the parking lot, never left us wai with the Sales Manager and was helped specifically by Jorge. He was amazing from start to finish. He greeted us in the parking lot, never left us waiting long and even offered me a private space to breastfeed as a mother of a newborn. We were in and out within 2.5 hours and much of that was my husband and I asking questions to better understand our purchase. Would recommend Fort Myers Hyundai especially if you are working with Jorge. More

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Best car buying experience by far! Everyone was wonderful and very helpful! Especially Ron my car salesman!! Ask for him when you go to Hyundai. He is a great guy and very knowledgeabl Everyone was wonderful and very helpful! Especially Ron my car salesman!! Ask for him when you go to Hyundai. He is a great guy and very knowledgeable.!! I love my car and I love their customer service. Hyundai owner for life! More

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At Hyundai of Fort Myers they treated me very professional and very helpful with my questions about the car I wanted to buy William Karrels helped me through all the process and details and Jeff professional and very helpful with my questions about the car I wanted to buy William Karrels helped me through all the process and details and Jeff Simpson as well again this was the best service and definitely in the future will use him and the dealer. Again thanks for everything! More

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My experience from the beginning with Ron Vandeventer my sales advisor, to Jeff Simpson, the Sales Manager and finally with Rex Moonshower the General Manager I could not believe the attention to customer s sales advisor, to Jeff Simpson, the Sales Manager and finally with Rex Moonshower the General Manager I could not believe the attention to customer satisfaction I received from these three men. A 73 needless to say I have purchased many vehicles. To see the sales manager and general manager take such an interest in customer service exceeded my expectation. Most transaction in the past you never see a sales manager let alone a General Manage take such an interest to a customer. A Home Run experience. More

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Everything went very smoothly and everyone was very helpful. No problems came up, thanks everyone! helpful. No problems came up, thanks everyone! More

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I was contacted via Email regarding an online inquiry I made on a Santa Cruz, Jeff Simpson the sales manager replied to my email. He sent me what I requested which was written quote on the vehicle. I imme made on a Santa Cruz, Jeff Simpson the sales manager replied to my email. He sent me what I requested which was written quote on the vehicle. I immediately asked him about the dealer markups on the invoice and told him that I prefer to buy MSRP as everyone should. He replied back with $998 over MSRP if I finance through them. I told him I know the process, I have excellent credit, and will not go a percent higher than what I know I can get at financing. Also added that several dealerships will sell at or below MSRP. Well apparently since he couldn't get a penny more out of me he decided to terminate our negotiation online and basically told me to go to those other dealerships instead. You know what? I will and already have. More

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