Jeff Sparks | Page 24

More to a dealership than friendly sales people While the sales person was friendly, finance was superb...problem comes in from lacking Service Dept. My auto has been in service longer than I hav While the sales person was friendly, finance was superb...problem comes in from lacking Service Dept. My auto has been in service longer than I have been able to drive it. After all that time still have a problem that was NOT fixed properly and it appears since the sale has been made, no one cares. Phone calls are bounced from person to person. So, while you may get a great deal from friendly folks, think twice...there is more involved such as how you will be taken care of AFTER the sale! More

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Service for my F-150 110% satisfied with the service done on my F-150. Jeff was very helpful and even got some work done under warranty that I thought would be an out of p 110% satisfied with the service done on my F-150. Jeff was very helpful and even got some work done under warranty that I thought would be an out of pocket expense. He stayed in contact with me throughout the day just to keep me updated. Will always bring my truck in to Bozard for service to see Jeff! Thanks again!! More

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Excellent in all aspects! Excellent all the way around! Repaired promptly and correctly the first time. Warranty work, so there was no charge. Service writer, Jeff, was frie Excellent all the way around! Repaired promptly and correctly the first time. Warranty work, so there was no charge. Service writer, Jeff, was friendly and professional. Shuttle drivers were as friendly as could be. No question this service department is top-notch! More

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Courteous & Professional Purchased our MKZ from Bozard and have had it serviced there ever since. This visit involved an emission recall. They worked the service appointment Purchased our MKZ from Bozard and have had it serviced there ever since. This visit involved an emission recall. They worked the service appointment around or schedule and were totally courteous and accommodating re our needs while our vehicle was being worked on. The work was completed in the timeframe anticipated. All personnel were attentive and our experience was completely positive. Will continue use the dealership for our vehicle needs. More

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Service repaire Outstanding customer service, the best I have ever received anywhere. All employees were helpful and assured that all my needs were meet without heisi Outstanding customer service, the best I have ever received anywhere. All employees were helpful and assured that all my needs were meet without heisitation all seek satisfaction. More

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Service Jeff and Marcia were able to get my vehicle in to the service department without having to wait the whole day to diagnose the problem. I will continue Jeff and Marcia were able to get my vehicle in to the service department without having to wait the whole day to diagnose the problem. I will continue to bring my vehicle to bozard because of the great service team they have. More

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Great Dealership My check engine light had come on and off on my truck for over a year. I bought the truck 2011 in TX and since then have probably taken it 5 or 6 dif My check engine light had come on and off on my truck for over a year. I bought the truck 2011 in TX and since then have probably taken it 5 or 6 different dealerships for service. None of them compare to the service that I got a Bozard Ford. They diagnosed my problem and did the repair in a very timely fashion. I would highly recommend them. More

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Truly respectable people and work. My 1998 Ford F-150's gas tank was rusting after replacement of the straps. Bozard came back to me and said this part (the tank) was obsolete. I went My 1998 Ford F-150's gas tank was rusting after replacement of the straps. Bozard came back to me and said this part (the tank) was obsolete. I went out online and found one. And took my truck back to have it put on. The customer service was excellent. Bozard employees take their job and their work seriously. Marcia and Kenny are two of their finest. My truck runs great now. Thank you Marcia and Kenny. They treat me like family. Cindy Stewart "Footprints in history are not made sitting down" More

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Best vehicle purchase experience! I’ve heard good things about Bozard, so we took a drive from Jacksonville to check them out. We were greeted by Lee when we arrived and immediately hi I’ve heard good things about Bozard, so we took a drive from Jacksonville to check them out. We were greeted by Lee when we arrived and immediately hit it off. Started looking at one of their customized F-150’s and took it for a drive. Lee was very knowledgeable; going over all the truck’s features, specs, and maintenance needs. After the test drive, Wayne made the numbers work and we met at a happy median. Lee then introduced us to TJ, who took care of all the not so fun stuff; he made it all a breeze. These guys all really do work as a team and everyone is involved throughout the process. Few days later, Tom called to check on us and got us hooked up with Billy in the aftermarket department to get a few final touches addressed with the lift and tires. Everyone we’ve dealt with at Bozard is professional, courteous, and a pleasure to work with. Even after the sale, they still care about the customer and go above and beyond to exceed expectations. More

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Dealership Referral I've recently moved from Baltimore, Maryland and was concerned about service for my 'new' C-Max. I telephoned the reliable local Baltimore service ( I've recently moved from Baltimore, Maryland and was concerned about service for my 'new' C-Max. I telephoned the reliable local Baltimore service ( Bob Davidson Ford ) and asked if they could recommend or help me locate a business as good as they were for me. Bozard Ford Dealership was suggested and I am more than satisfied. They answer my insecure questions while allowing me the dignity I am accustomed to. I will buy my next car from them and continue to seek their services exclusively. DEFINITELY! More

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