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Jeff Twiggs

Overview Reviews (258) Inventory (600)

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Jeff Twiggs

Jeff Twiggs | Page 11

Sales & Leasing

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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4.9

258 Reviews

Overview Reviews (258) Inventory (600)

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English

4.9

258 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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258 Reviews of Jeff Twiggs

January 03, 2022

Dealership Rating

Employee Rating

Just bought my second vehicle from this dealership through Jeff Twiggs. Top class service all around! through Jeff Twiggs. Top class service all around! More

by Gibbonsg7

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jan 03, 2022 -

RBM of Alpharetta responded

Thank you for your kind words! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 28, 2021

Dealership Rating

Employee Rating

It was a great pleasure working with Jeff Twiggs and his Outstanding Team. The purchase of my new Mercedes Benz was a very professional and seamless process and experience. Outstanding Team. The purchase of my new Mercedes Benz was a very professional and seamless process and experience. More

by louise09

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Dec 28, 2021 -

RBM of Alpharetta responded

Thank you very much, Louise! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit and we congratulate you on your new car! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving, RBM of Alpharetta

December 26, 2021

Dealership Rating

Employee Rating

This is the second vehicle I've purchased from Jeff at RBM. Jeff is extremely professional and extremely supportive throughout the buying process. I hope to buy my next vehicle from Jeff when the time c RBM. Jeff is extremely professional and extremely supportive throughout the buying process. I hope to buy my next vehicle from Jeff when the time comes!! More

by Mike R

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lisa Brennan

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Dec 27, 2021 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experience with us! Congratulations on your new car! Happy driving, RBM of Alpharetta

December 24, 2021

Dealership Rating

Employee Rating

Jeff was very knowledgeable about our vehicle and answered all of our questions (there were a lot). He was very communicative and never left us hanging. Jeff and RBM will be forever get my business. answered all of our questions (there were a lot). He was very communicative and never left us hanging. Jeff and RBM will be forever get my business. Thanks for a GREAT experience! More

by Ianthia Bonner

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramona Razavi

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Dec 27, 2021 -

RBM of Alpharetta responded

Thank you, Ianthia! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 24, 2021

Dealership Rating

So glad I found Jeff and RBM of Alpharetta! Jeff made my entire process seamless! I live in Tennessee almost 5 hours away so was nervous about the transaction but everything was so easy! I have definitely entire process seamless! I live in Tennessee almost 5 hours away so was nervous about the transaction but everything was so easy! I have definitely found my new favorite place to buy my vehicles! So worth the drive! Thank you Jeff!! More

by Mmillsap21

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramona Razavi

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Dec 27, 2021 -

RBM of Alpharetta responded

Thank you, Mmillsap21. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 21, 2021

Dealership Rating

Employee Rating

Jeff was fabulous, he made my car buying experience easy and effortless when I was really beginning to dread it. He listened to exactly what I wanted and didn’t try to convince or sell me on anything otherw and effortless when I was really beginning to dread it. He listened to exactly what I wanted and didn’t try to convince or sell me on anything otherwise. Thank you! More

by Cmdysert

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lisa Brennan, Elisabeth Sexton

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Dec 21, 2021 -

RBM of Alpharetta responded

Thank you, Cmdysert! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Thank you for taking the time to share your experience with us. Congratulations on your new car! Sincerely, RBM of Alpharetta

December 19, 2021

Dealership Rating

Employee Rating

Jeff was very helpful, knowledgable, and polite. His manner was excellent. Made our experience positive. manner was excellent. Made our experience positive. More

by deanna.maust

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lisa Brennan, Juwan

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Dec 20, 2021 -

RBM of Alpharetta responded

Thank you, Deanna, for the wonderful review. We are pleased to hear that Jeff took excellent care of you during your visit. We appreciate you taking the time to share your experiences with us! Best wishes, RBM of Alpharetta

December 04, 2021

Dealership Rating

Employee Rating

Traded a car for an SUV! Jeff Twiggs was a very awesome salesman!! Very easy an pleasant experience! Highly recommend!! salesman!! Very easy an pleasant experience! Highly recommend!! More

by carol.albertson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramona Razavi

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Dec 06, 2021 -

RBM of Alpharetta responded

Thank you so much, Carol! We really appreciate the wonderful review and we are so glad that Jeff took excellent care of you during your visit! Enjoy your new vehicle! Happy driving, RBM of Alpharetta

December 04, 2021

Dealership Rating

Employee Rating

I was sold a new vehicle with 400+ miles and recorded at 101 miles. Unacceptable 101 miles. Unacceptable More

by rbrinson12

Friendliness

Price

Recommend Dealer

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Dec 15, 2021 -

RBM of Alpharetta responded

Hi Robert - After reviewing the paperwork for your purchase of the 2021 C300, we found the documented mileage on the deal jacket and Odometer Disclosure Statement to be consistent, stating your vehicle had '100 miles' at the time of sale. You had the opportunity to review and sign the statement acknowledging the information to be true, which you did. It's now unclear why you feel 400 miles were on the vehicle. If there is anything we can do to clear things up, please don't hesitate to give us a call 678-637-2333. We appreciate you taking the time to write a review and wish you all the best in your new Mercedes-Benz!

Dec 16, 2021 -

rbrinson12 responded

That is an impossibility because I work from home and due to COVID-19 my activities have been-limited to grocery store, doctors visit and home. And, for 2.5 - 3 weeks after I bought the car I went on average, maybe 8 miles a day. That is how I know! If you’re taking numbers off a piece if paper it only means there could be “human error”. To imply that I don’t know how many miles I have put on this car is insulting! You have lost a (would be) loyal customer (times the number of people I can convince to not buy from you) over 400 miles. Hope it is worth it!

December 01, 2021

Dealership Rating

Employee Rating

My auto purchase experience was nothing short of amazing. Jeff Twiggs was very attentive but not at all pushy. I had been shopping for months. Jeff's service is what made the difference. Jeff Twiggs was very attentive but not at all pushy. I had been shopping for months. Jeff's service is what made the difference. More

by jameshawkins05

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto Manzur

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Dec 01, 2021 -

RBM of Alpharetta responded

Thank you so much, James, for the wonderful review. We are very pleased to hear that Jeff was attentive and made you feel comfortable. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

Dec 02, 2021 -

jameshawkins05 responded

Thank you

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