Jeff Williams
Jeff Williams at Toyota of Cool Springs
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Jeff Williams

Product Specialist

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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4.8
113 Reviews

I enjoy helping people and making their vehicle buying experience easy with a no pressure approach. Although I have only been in the car business for a short time, I have been in public service all of my professional career. I am a retired Law Enforcement officer from the State of North Carolina where I served for 25 years helping people. When my family and I moved to Tennessee for my wife's career, I decided retirement was not as exciting as I thought it would be. My wife suggested maybe I should sell cars after having done so well selling our 4 cars and a camper prior to moving from North Carolina. I have always enjoyed helping and meeting new people so I decided I would try my hand at car sales. I learned to drive on my Grandfather's Toyota farm truck with over 300,000 miles and I have always loved Toyota from that point on. My Grandmother told me when I was a teenager, "if you enjoy what you do for a living, you will never work a day in your life". I continue to agree!

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.8

113 Reviews

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113 Reviews of Jeff Williams

March 11, 2024

Dealership Rating
Employee Rating

Jeff was great! He listen to what I wanted and answered all my questions. He went out of his way to get me what I wanted and need. I was so nice to have someone wh More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Toyota of Cool Springs responded

Hi Janet, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 05, 2024

Dealership Rating
Employee Rating

I was in the market for a Ram 1500 valued at $42,450. I worked with the dealer Will. At first he seemed eager to help but then became scarce when I started working with him on a deal. Kept saying he was More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2024

Toyota of Cool Springs responded

Hello Kyle, thank you for taking the time to bring this matter to our attention. Here at Toyota of Cool Springs customer service is one of our top priorities and we are disappointed to learn that you had anything less than a great experience with us. Please contact the manager’s office directly at (615) 656-5240 so we can address your concerns and rectify the situation to the best of our abilities.

January 06, 2024

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Easy to work with, went out of his way to make sure every detail was taken care of, friendly and very professional More

by Westley.perry382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 13, 2023

Dealership Rating
Employee Rating

Jeff Williams of Toyota of Cool Springs made this by far my best experience buying an automobile EVER! More

by mstmitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Nuzzo

Dec 15, 2023

Toyota of Cool Springs responded

Hi, here at Toyota of Cool Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

December 02, 2023

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Employee Rating

They explained everything in detail and answered all my questions. I was very comfortable with the process and the way they handled all the paperwork and other requirements. More

by Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2023

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2023

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Employee Rating

Jeff made buying a new car easy and pleasant. We love Toyota of Cool Springs. More

by Logan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Nuzzo

Nov 08, 2023

Toyota of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2023

Dealership Rating
Employee Rating

Thanks for the help with all of my vehicles and etc! ! Will be back for any future needs! More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Toyota of Cool Springs responded

Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2023

Dealership Rating
Employee Rating

I’ve been pleased with their service department, having used it for almost six years. Currently, I’m working on a deal with Jeff Williams, Product Specialist. He’s been great to work with. More

by larrygarlandnyc
Sales Price Transparency
Recommend Dealer
Yes
Nov 06, 2023

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2023

Dealership Rating
Employee Rating

Jeff does a fabulous job as a consultative sales person. He is a great listener which enables him to determine a buyer’s needs and direct them to a vehicle that meets those needs. In addition he is very pe More

by mholland2012
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 05, 2023

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 03, 2023

Dealership Rating
Employee Rating

Jeff was responsive, friendly, and went out of his way to make sure we were happy with our new Sequoia. More

by april.craft224
Recommend Dealer
Yes
Nov 05, 2023

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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