Jeffrey Duncan | Page 4

Excellent Customer Service Joe was very responsive to my internet inquiry and called me and answered all my questions. When I arrived at the dealership he was very friendly and Joe was very responsive to my internet inquiry and called me and answered all my questions. When I arrived at the dealership he was very friendly and attentive. Once I decided on my purchase, it was a quick and easy process to get the keys in my hand. Best car buying experience by far. Thanks Joe! More

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Excellent Sales & Service Great experience at Criswell. Bought a used truck after finding it on the internet. Andre answered my emails quickly and we came to look at the truc Great experience at Criswell. Bought a used truck after finding it on the internet. Andre answered my emails quickly and we came to look at the truck, it was just what we were looking to purchase. Andre was very helpful and we went home in our new truck. Thanks again!! More

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Professional & excellent customer service! I gave Andre a 5 star rating because he was professional, friendly, and very attentive! I highly recommend him!!! Jeff was also a big help with explai I gave Andre a 5 star rating because he was professional, friendly, and very attentive! I highly recommend him!!! Jeff was also a big help with explaining all of the documents and additional warranties available for my new SUV! More

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Very Quick Process Andre was very helpful, he worked with me to make sure I was getting the right vehicle for the right price. He made the process less painful than what Andre was very helpful, he worked with me to make sure I was getting the right vehicle for the right price. He made the process less painful than what it could have been. More

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Excellent Had a great experience buying a vehicle from Andre. He was professional and polite. He was knowledgeable about the vehicle. I would recommend Andre fo Had a great experience buying a vehicle from Andre. He was professional and polite. He was knowledgeable about the vehicle. I would recommend Andre for your next car purchase. More

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10 out of 10 service Andre was very friendly, informaive, and patient with me. He took the time to ensure I found a vehicle that both fit my budget and met my expectations Andre was very friendly, informaive, and patient with me. He took the time to ensure I found a vehicle that both fit my budget and met my expectations. I would definitley recommend Andre to anyone looking to buy a new vehicle. More

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Worth the ride ! We drove an hour and ten minutes to get to Thurmont, MD. It was a beautiful fall evening. The leaves where changing and even at 4:30 pm traffic was We drove an hour and ten minutes to get to Thurmont, MD. It was a beautiful fall evening. The leaves where changing and even at 4:30 pm traffic was not bad. All the staff was pleasant. They had washed and detailed car we wanted to see before we got there and had it sitting out front.. No walking around isle's of cars to veiw the one we wanted. He let us test drive the vehicle on our own.. .We made a resonable offer on the new car and our trade, and only were a little apart..after 1 trip to managers office ( back room bargaining ) He accepted our offer and we agreed to purchase the vehicle we drove so far to look at There was no dirty lies, no insults. The whole experience was a pleasant banter. * This was very refreshing. He didn't insult us, lie to us..No usual salesman bull#$_"He even noticed that there was a soft ware update recall on the vehicle and had it taken care of before we left ( service was closed ) so we wouldn't have to drive all the way back... ..Our salesman and the others there offered us drinks and Halloween candy while we waited on paperwork. While we were with the finance man signing final papers our salesman pulled the cars together out front, programed our favorite radio stations into new car, put tags on. Then helped move all the junk in our trunk to new car... programed our phone into vehicle.. More

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