Jeffrey Franklin
Jeffrey Franklin at Lithia Toyota of Redding

Jeffrey Franklin | Page 3

Service

Lithia Toyota of Redding

250 E Cypress Ave
Redding, CA 96002

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29 Reviews
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29 Reviews

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29 Reviews of Jeffrey Franklin

June 25, 2021

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Employee Rating

Booker gave me wrong info. Happy Valley. High Fire. I asked if I needed to remove my evac. stuff. She said no. 6/23/21 got evac call 15 min. after I got home. Had to rearrange disrupted evac supplies so More

by Pat Clarizio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bruce MacFarlane, Jeff. not sure which one.

Jun 27, 2021

Lithia Toyota of Redding responded

Pat, Thank you for bringing this situation to my attention. I would like to learn more about your time at Lithia Toyota of Redding. Please reach out to me directly at your convenience. Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

Jun 27, 2021

Pat Clarizio responded

Thank you for call back. What are your hours of convenience. It is a communication problem not a physical service problem.

Jun 27, 2021

Pat Clarizio responded

Thank you for call back. What are your hours of convenience. It is a communication problem not a physical service problem.

May 06, 2021

Dealership Rating
Employee Rating

Fast efficient friendly service! Great first experience as a new car owner. I will bring my vehicle back for all service needs. I highly recommend! More

by Acwgrliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hunt, Bruce MacFarlane, Michael Nightingale, Zane

May 07, 2021

Lithia Toyota of Redding responded

Hi there, Thank you for your five star review. We appreciate to know that you experienced friendly, efficient and professional service with us. Thank you for your recommendation and we are looking forward to your next visit at Lithia Toyota of Redding.

May 03, 2021

Dealership Rating
Employee Rating

That are always curious and get exactly what I need done. I did not have to wait that long and explained everything in detail. Thank you More

by daisyferguson31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hunt, Bruce MacFarlane, Michael Nightingale

May 04, 2021

Lithia Toyota of Redding responded

Hi Daisy, Thank you for your positive review. We strive to keep our customers updated and informed, so we are pleased to hear about your recent visit. Thank you for choosing Lithia Toyota of Redding and we hope to continue to assist with all of your future automotive needs.

March 12, 2021

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Employee Rating

Another great experience servicing my car at Lithia Toyota of Redding. I highly recommend them to take care of your vehicle. They’re true professionals. 👍👍 More

by Juan Miguel 60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hunt, Bruce MacFarlane, Michael Nightingale

Mar 13, 2021

Lithia Toyota of Redding responded

That's what we like to hear! Thank you for the kind review. We are always here to help at LIthia Toyota of Redding.

March 07, 2021

Dealership Rating
Employee Rating

The techs were quick and efficient. I was out of there in less than an hour which included replacing my air filter. They reviewed the service inspection with me, which gave me an idea of the overall conditio More

by Christinasuev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hunt, Bruce MacFarlane, Michael Nightingale

Mar 08, 2021

Lithia Toyota of Redding responded

Hi there, thank you so much for the great review! We're glad to hear our team has given you fast and efficient service. We welcome you back whenever you need help.

November 07, 2020

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Employee Rating

Great service as usual. I appreciate quality of service that I receive from the service advisors and technicians. The Lithia team has great communication throughout the process as well. Thank you, Lithia T More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hunt, Bruce MacFarlane, Michael Nightingale

Nov 08, 2020

Lithia Toyota of Redding responded

Jessica, thank you for taking the time to share your excellent service experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when down the road!

July 05, 2020

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Employee Rating

Took care of my needs in a timely manner.Thank you Took care of my needs in a timely manner. Thank you Lithia Toyota and Bruce McFarlane. I will use Lithia Toyota again on future purchases and Service More

by hcgilmore
Recommend Dealer
Yes

Other Employees Tagged: Scott Brown , Salvador Cuevas, Mark Hunt, Bruce MacFarlane, Michael Nightingale

Jul 05, 2020

Lithia Toyota of Redding responded

It makes us so happy to know you were well taken care of by Bruce and the team. We are thrilled to have earned a loyal customer, in you! Thanks for your review and please have a wonderful day.

May 11, 2020

Dealership Rating
Employee Rating

Service was prompt efficient friendly complete. Our wait was comfortable and people honored safety distances. The waiting area was clean and properly set up for our health. More

by Scott Hepburn 75
Recommend Dealer
Yes

Other Employees Tagged: Bruce MacFarlane

May 12, 2020

Lithia Toyota of Redding responded

Scott, thank you for taking the time to share your efficient and friendly service experience with Jeffrey and Bruce! We're happy you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 13, 2019

Dealership Rating
Employee Rating

Casey Flentye is the best! We recently lost our car due to a fire. It was a Toyota 4-Runner that we loved, since it was so reliable. We've always had a Toyota since 1974 when w More

by deyler2226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Flentye, Adam Saunders

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