Jeffrey Henry | Page 21

Recall completed. No 24 multi-point inspection report provided. Service advisor was friendly and courteous. Notified me when vehicle was ready and arranged Uber to pick me up. provided. Service advisor was friendly and courteous. Notified me when vehicle was ready and arranged Uber to pick me up. More

by Carfan Verified Customer Verified Customer

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I am quite pleased to gladly comment on the Rt. 18 Chrysler/Jeep Dealership. When my relationship started with Rt. 18 they went by another name and it was during that time that I bought my 1st pre - Chrysler/Jeep Dealership. When my relationship started with Rt. 18 they went by another name and it was during that time that I bought my 1st pre - owned Jeep! Whom ever I dealt with at the dealership, they were very courteous, friendly, helpful, knowledgeable and professional. More

by sagaboy2006 Verified Customer Verified Customer

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Quick and efficient , and always do the job perfectly . Great turnaround time as well. Scheduled services online, dropped off vehicle, and anything that needed to be done was explained fully! Great turnaround time as well. Scheduled services online, dropped off vehicle, and anything that needed to be done was explained fully! More

by Motojoe Verified Customer Verified Customer

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I can't say enough good things about the service department at Rt.18 Jeep. Everyone is pleasant,efficient and professional. Highly recommended using them department at Rt.18 Jeep. Everyone is pleasant,efficient and professional. Highly recommended using them More

by cebrackclo Verified Customer Verified Customer

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Had the airbag recall done on the wrangler along with oil change and tire pressure sensor repaired .. jeff in service was awesome! He called early with an estimate and had the jeep ready early afternoon as p change and tire pressure sensor repaired .. jeff in service was awesome! He called early with an estimate and had the jeep ready early afternoon as promised.. would definitely recommend Jeff and Rt 18 Jeep for all your service needs! ... rc More

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Did not check or adjust my tire pressure . What else got ignored . I only go to the dealership for the best service . Was surprised when I noticed ignored . I only go to the dealership for the best service . Was surprised when I noticed More

by Droolingdogone Verified Customer Verified Customer

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Best dealer in the world as far as I’m concerned. Probably bought 45 vehicles from them over the years. Best service, best customer care! Probably bought 45 vehicles from them over the years. Best service, best customer care! More

by TJ20 Verified Customer Verified Customer

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It’s amazing how the team provides such great customer service. From the music to the friendliness of everyone. Feels like family. Thank you for putting us on our path in the 2021 firecracker red gladiato service. From the music to the friendliness of everyone. Feels like family. Thank you for putting us on our path in the 2021 firecracker red gladiator sport Jeep 😍 More

by annamarin3 Verified Customer Verified Customer

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Jeff at the desk inside was very helpful and kind. But overall, a service that should have taken 1 day (just a few hours) took 3 days and caused me to miss a day of work. I am happy with how Jeff handled overall, a service that should have taken 1 day (just a few hours) took 3 days and caused me to miss a day of work. I am happy with how Jeff handled the issue but am disappointed that something simple turned into an ordeal that affected my personal schedule. More

by kaitlyn.w06 Verified Customer Verified Customer

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Although the service was completed we always seem to have an issue. This time we scheduled an appointment, received confirmation via email with an attachment of pricing for recommended services. When we decl an issue. This time we scheduled an appointment, received confirmation via email with an attachment of pricing for recommended services. When we declined some service the price changed. Why send out the invoice in the first place if you aren’t going to honor it. It helps to have predictable pricing. We understand things change but this was a simple oil change. Very disappointed. More

by Robinson Verified Customer Verified Customer

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