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Jeffrey Orr
Jeffrey Orr at INFINITI Stuart
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Jeffrey Orr | Page 2

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.9
192 Reviews
4.9

192 Reviews

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192 Reviews of Jeffrey Orr

November 30, 2023

Dealership Rating
Employee Rating

Efficient, on time, price as quoted , delivered service in a professional manner, as a faithful customer since 2021 I continue to be impressed with the service department of this dealership. More

by SUSANEBOONE
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Orr

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Dec 02, 2023

INFINITI Stuart responded

Hi Susane, we are very happy to have provided you with such a positive experience!

November 29, 2023

Dealership Rating
Employee Rating

Very professional. Love the quote by text and the payment electronically. The appointment was very timely, within just s few days, not weeks. More

by tan081916
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Orr

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Nov 30, 2023

INFINITI Stuart responded

Thank you for your very kind review. Jeffrey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Scott O'Keefe Service Manager (772) 254-8222

November 28, 2023

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Employee Rating

Jeff was very professional and courteous including staff. The issue was addressed and resoled in a timely manner. More

by wpapko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2023

INFINITI Stuart responded

We are very happy to hear Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott O'Keefe Service Manager (772) 254-8222

November 24, 2023

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Employee Rating

BDC Mgr Matthew Carlisle was very accessible, professional & knowledgable throughout the process. Aaron was very helpful as well. More

by vogliolaw
Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlisle, Aaron Amador

Helpful 1
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Nov 27, 2023

INFINITI Stuart responded

It's great to hear that Matthew and Aaron were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

November 23, 2023

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Employee Rating

Top notch service! ! Went in for service on my vehicle and I was in and out in no time. More

by KENOL M
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 25, 2023

INFINITI Stuart responded

Hi Kenol M, we are very happy to have provided you with such a positive experience!

November 17, 2023

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Employee Rating

They took me in right away when I had a serious problem with my battery More

by andersenplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 19, 2023

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott O'Keefe Service Manager (772) 254-8222

November 15, 2023

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Employee Rating

Very comfortable accommodations while waiting for my vehicle. Staff were exceptionally qelcoming and cognizant of my time schedule. Performed all maintenance and repairs satisfactorily in the time they More

by Kmuniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Lovatt, Tina Valenti, Mario Murgado JR, Scott O'Keefe , Gabriel Lenchus

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Nov 15, 2023

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Scott O'Keefe Service Manager (772) 254-8222

November 13, 2023

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Employee Rating

Terrible over priced estimate. Upon inspection after getting vehicle parts not connected on battery, missing bolts. Terrible. Lost customer More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Whitney Lovatt, Scott O'Keefe

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Nov 14, 2023

INFINITI Stuart responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Carlos Gonzalez General Manager (772) 254-8222

November 04, 2023

Dealership Rating
Employee Rating

The Service Department could not be anymore accommodating and professional. Although my QX 50 issue was complex, they never gave up until it was right! More

by Scott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott O'Keefe , Gabriel Lenchus

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Nov 05, 2023

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart.

November 03, 2023

Dealership Rating
Employee Rating

Jeff is awesome, always in and out of the service department. Does great at communication. More

by cillaluvu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 03, 2023

INFINITI Stuart responded

Thank you so much for your kind words for Jeff and for taking the time to leave us this wonderful feedback!

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