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Jeffrey Orr
Jeffrey Orr at INFINITI Stuart
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Jeffrey Orr | Page 3

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.8
194 Reviews
4.8

194 Reviews

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194 Reviews of Jeffrey Orr

November 04, 2023

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Employee Rating

The Service Department could not be anymore accommodating and professional. Although my QX 50 issue was complex, they never gave up until it was right! More

by Scott
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gabriel Lenchus, Scott O'Keefe

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Nov 05, 2023

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart.

November 03, 2023

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Jeff is awesome, always in and out of the service department. Does great at communication. More

by cillaluvu22
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Recommend Dealer
Yes
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Nov 03, 2023

INFINITI Stuart responded

Thank you so much for your kind words for Jeff and for taking the time to leave us this wonderful feedback!

November 03, 2023

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Our contact with this dealership and it’s staff has always been top notch over MANY years…, highly recommend them!!! More

by JPHARTFIELD
Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson , Scott O'Keefe

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Nov 03, 2023

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon!

November 02, 2023

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Sucks! ! They will take your money charged me 5k to take apart my motor and they didn’t tell me till after taking it apart More

by sergiopecori675
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Whitney Robinson

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Nov 17, 2023

INFINITI Stuart responded

Sergio, we know that the warranty company refused the repair and this is very upsetting. We would never take your car apart without your approval. Jeff and the team here worked hard to get this repair covered for you, but to no avail. We both know that on 9/21/2023 Jeff Orr text you : Just need to text that you approve tear down of 4885.00 understand that if the claim is denied you will have to pay that amount. If the claim is approved then it will be the deductible that you will have to pay. That was at 4:05PM. You replied: I approve at 4:06 PM. I know you are upset, but the warranty company is to blame. Infiniti Stuart will always work hard for our customers and will never do any work you do not approve in advance.

November 02, 2023

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From day 1 I was treated in a great manner. I’ve owned 5 Infinitis and I swear by them. I like the way they operate here compared to Las Vegas. More

by jorgelvnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson , Scott O'Keefe

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Nov 03, 2023

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 25, 2023

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Jeff Orr is the man ! !! Friendly, courteous and professional Give the man a raise But I’m sure Alex will be next in the line More

by SCOTTROBINSON541
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Workmanship
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Recommend Dealer
Yes
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Nov 07, 2023

INFINITI Stuart responded

Thank you for your review! We are glad to hear that Jeff Orr provided exceptional service. We have passed along your kind words to Jeff and he is grateful for the recognition. At our company, we strive to provide a top-notch experience for our customers, and it is always great to hear when our team members go above and beyond. If you have any further feedback or need any assistance, please don't hesitate to reach out. We appreciate your support!

October 24, 2023

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Great customer service, got my vehicle in and out in a timely manner. Amazing team! More

by sluaces31
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Recommend Dealer
Yes
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Nov 07, 2023

INFINITI Stuart responded

Thank you for leaving us such a positive review! We are thrilled to hear that you had a great experience with our service and that we were able to get your vehicle in and out efficiently. Providing quick and efficient service is one of our top priorities, so it's wonderful to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future.

October 18, 2023

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Employee Rating

Service Dept. and workmanship is excellent, as are their cars! Excellent follow up by service rep. More

by CHARLIE71
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Robinson , Scott O'Keefe

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Nov 07, 2023

INFINITI Stuart responded

Thank you for the kind review!

October 17, 2023

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One of the best infinity dealership i have had the pleasure to be associated with. The service personnel were prompt, knowledgeable and professional. Additionally, the customer waiting area was clean More

by eroberts1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott O'Keefe

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Nov 07, 2023

INFINITI Stuart responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 15, 2023

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Infinite Stuart is the best dealership in South Florida when you bring your your car to this dealership they right to work on it no delays. More

by crich8235
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Recommend Dealer
Yes
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Nov 07, 2023

INFINITI Stuart responded

Hi Crich8235, we are very happy to have provided you with such a positive experience!

Nov 07, 2023

crich8235 responded

crich8235@gmail.com

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