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Jeffrey Orr
Jeffrey Orr at INFINITI Stuart

Jeffrey Orr | Page 4

Service Director

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.5
238 Reviews
4.5

238 Reviews

Write a Review

238 Reviews of Jeffrey Orr

October 15, 2024

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Employee Rating

It used to be better. Managed no good don’t know what happened but 8 cars in that dealership and they didn’t even wanted to do business again. Last chance More

by ENEREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ross Fitzsimmons, Whitney Robinson

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Oct 16, 2024

INFINITI Stuart responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joshua Muir General Manager (772) 254-8222

October 09, 2024

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Employee Rating

So helpful, kind, and accommodating! The whole staff was fantastic! They even came in on their day off to help me with my new vehicle. Great experience and Rena was the absolute best! More

by ASHLEYALT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Iannacone , Rena Caldwell 5 stars!

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Oct 10, 2024

INFINITI Stuart responded

Thanks, Ashley, for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

October 07, 2024

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Employee Rating

Excellent always clean,professional and happy people always always helpful dealership is always clean thank you More

by ARLINEM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Muir , Ross Fitzsimmons, Whitney Robinson

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Oct 09, 2024

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

October 05, 2024

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Employee Rating

Liked Whitney very much very helpful and kind,she is a credit to your dealership More

by RBANASIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Fitzsimmons, Whitney Robinson, Raymond???

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Oct 07, 2024

INFINITI Stuart responded

Thanks for sharing about your experience with Whitney here at INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

September 12, 2024

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Employee Rating

Great service department, ask for Jorge. Always a pleasure visiting for routine maintenance on my vehicle. More

by rnoble83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Fitzsimmons, Whitney Robinson

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Sep 13, 2024

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

September 05, 2024

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Employee Rating

I always have the best experience with this service team! Quick turnaround time, and good pricing. More

by wenonapalombi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

INFINITI Stuart responded

It has been a pleasure serving you, Wenona! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

August 11, 2024

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Employee Rating

The best part of this dealership is the service manager Jeff Orr. He always keeps you informed about your vehicle being serviced. Pedro is following in Jeff's footsteps of being someone to rely on for know More

by christopher kaczynski
Recommend Dealer
Yes

Other Employees Tagged: Pedro Sanchez, Lewis Conklin

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Aug 11, 2024

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Christopher, and don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

August 09, 2024

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Employee Rating

Infiniti of Stuart has been servicing my 2020QX50 for 4 years now. They provide excellent service for mileage services. Very satisfied with their work More

by SHAG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2024

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

August 04, 2024

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Employee Rating

Pedro was very kind and professional. A+ service as always! I will only bring my vehicles here for service! More

by C_Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Fitzsimmons, Pedro Sanchez

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Aug 05, 2024

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

June 14, 2024

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Employee Rating

I always bring my car there for service. Have done so since 2017. No complaints More

by MBERKLEY1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Fitzsimmons, Whitney Robinson

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Jun 16, 2024

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

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