Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff | Page 2

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
170 Reviews
4.7

170 Reviews

Write a Review

Dealership Experience

16 yrs, 11 mos

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

170 Reviews of Jeffrey Pasenkoff

June 25, 2026

Dealership Rating
Employee Rating

Service team very attentive to my concerns with vehicle - 2020 CR-V. I will be taking the vehicle on the road this weekend and I’m hopeful I will not have any problems. Thanks! More

by lbasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Jun 25, 2026

Honda of Staten Island responded

Thank you for trusting our service team with your 2020 Honda CR-V. We hope you enjoy a smooth, worry-free drive on your upcoming road trip.

June 24, 2026

Dealership Rating
Employee Rating

It was a pleasure to attend Honda of SI Service Department. Fast, neat, and reliable. More

by VASYL.CHEKMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Jun 24, 2026

Honda of Staten Island responded

Thank you for sharing your recent visit to our service department. We’re glad the process was quick, organized, and dependable. We appreciate you trusting us with your Honda and look forward to assisting you again.

June 23, 2026

Dealership Rating
Employee Rating

Great experience thanks to Elliot Lamboy. Always a pleasure to visit our local Honda service. Fast and welcoming! More

by ivp0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elliott Lamboy

Jun 24, 2026

Honda of Staten Island responded

Hello, thank you for noting our fast and welcoming Honda service. We’re delighted your visits have been a pleasure. Jeffrey and our service team appreciate your kind feedback and look forward to assisting you again.

June 16, 2026

Dealership Rating
Employee Rating

They were very nice and fast they made you feel like family I will be going back More

by GIOACCHINOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Jun 16, 2026

Honda of Staten Island responded

Thanks for the five-star review and for noting our quick, friendly service. We’re glad you felt at home with us. We look forward to taking care of your Honda CR-V again soon.

June 16, 2026

Dealership Rating
Employee Rating

Elaine's always super fast and efficient. She makes sure my service experiences are smooth and clear, which is great. I've been a customer for almost five years, and I can honestly say I've a More

by genov.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Jun 16, 2026

Honda of Staten Island responded

It’s wonderful to hear our fast and efficient service has met your expectations for nearly five years. We’re glad our team provides clear explanations and keeps your bills free of surprises. Thank you for trusting our service department with your Honda.

June 15, 2026

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Employee Rating

The dealership was good but going through warranty to get a part approved took 3 weeks to have my car back but I was given a loaner after the 1st week More

by thomaslittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will

Jun 15, 2026

Honda of Staten Island responded

Thomas, thank you for choosing Honda of Staten Island. Your feedback and rating mean a lot to us. We're glad Jeffrey, Will, and our team were able to help, and we hope to see you again!

June 12, 2026

Dealership Rating
Employee Rating

They did the oil change, tire rotation and a bunch of other stuff and forgot to put my wheel locks back in the car, today i am in Costco for a tire replacement and the wheel locks are missing from the ca More

by alex123sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Eddy

Jun 17, 2026

Honda of Staten Island responded

Alex, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please feel free to contact us directly. Thank you for your time.

June 11, 2026

Dealership Rating
Employee Rating

Excellent service with Elaine Bruno, went in for an oil change and everything was explained, made me feel very comfortable and at peace no surprises. More

by Gustavo
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Honda of Staten Island responded

Thank you for sharing your positive experience. We’re glad the oil change process was clear and gave you peace of mind. We look forward to welcoming you back for future Honda service.

June 10, 2026

Dealership Rating
Employee Rating

Excellent service with Elaine Bruno at Honda on Staten Island. Went for an oil change always a pleasant experience. More

by degregorio325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elaine Bruno

Jun 10, 2026

Honda of Staten Island responded

We’re thrilled that our service advisor made your oil change on your Honda Passport so pleasant. Thank you for highlighting the excellent care you received. We appreciate your five-star feedback.

June 09, 2026

Dealership Rating
Employee Rating

They patiently heard my concerns, provided exceptional customer service in short wait time to get me back in the drivers seat to continue enjoying my ride. More

by euripides.riv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Jun 09, 2026

Honda of Staten Island responded

It’s great to hear that our team took the time to address your concerns so you could get back behind the wheel of your Honda Passport without a long wait. We appreciate the five-star rating and look forward to serving you again.

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