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Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
130 Reviews
4.7

130 Reviews

Write a Review

Dealership Experience

16 yrs, 9 mos

Industry Experience

25 yrs, 8 mos

Languages Spoken

English English

130 Reviews of Jeffrey Pasenkoff

May 18, 2026

Dealership Rating
Employee Rating

They go out of their way. Hours for service is very good. Clean service area More

by debstan515
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Honda of Staten Island responded

It’s great to know our team could go the extra mile for your Honda. We’re pleased our service hours accommodated you and you found the service area clean. Reach out whenever you need anything else.

May 18, 2026

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a great More

by antnavy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Rodney Eddy

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May 18, 2026

Honda of Staten Island responded

We’re glad your Honda Pilot service was great. Thank you for the 5-star rating.

May 08, 2026

Dealership Rating
Employee Rating

They took care of me fast and efficiently! ! I had places to be and I’m glad it took such a short time. More

by rvnc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Honda of Staten Island responded

Thank you for sharing how quickly we handled service on your Honda Accord. Jeffrey and the service team are glad we could get you back on the road promptly. We appreciate your five-star rating and look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

My service advisor Gaetano Demaglie was very professional and instructive. My problem was explained and resolved More

by geissmanbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , Gaetano Demaglie

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May 08, 2026

Honda of Staten Island responded

It’s wonderful to hear our service team took the time to explain your Honda Passport’s issue and address it professionally. Thank you for the five-star rating, and we look forward to assisting with your next service visit.

May 05, 2026

Dealership Rating
Employee Rating

Whenever i come to service my vehicle I always get Great customer service by Elaine ALWAYS More

by conshince1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , ELAINE

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May 05, 2026

Honda of Staten Island responded

It’s great to know that each time you bring in your Honda Pilot for service you receive attentive support. We’re happy to hear our team consistently delivers a positive experience. Thank you for your continued trust.

May 02, 2026

Dealership Rating
Employee Rating

Staten Island Honda has met my needs providing a good lease deal with professional and excellent personal service. They always provide me with great service. More

by Pete_bourboulis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Milejski, Joe Deluca, Andre Aoun, Elias Ashkar , Daniel Encarnacio

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May 02, 2026

Honda of Staten Island responded

We’re pleased to hear we met your needs with a strong lease offering and attentive support. It means a lot that you trust our Honda team for excellent service. We look forward to helping you again in the future.

April 29, 2026

Dealership Rating
Employee Rating

The service was great - Thank you! Nice communication; The service was excellent, fast waiting, Have used them before. More

by irina.kireyeva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Apr 29, 2026

Honda of Staten Island responded

It’s great to have you back for service on your Honda HR-V and to hear that our communication and quick turnaround hit the mark. We appreciate your continued trust and look forward to helping you again.

April 21, 2026

Dealership Rating
Employee Rating

Service at Honda is awesome. Staff very personable, the waiting area is extremely comfortable offering coffee and water. More

by TFANIZZI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Apr 21, 2026

Honda of Staten Island responded

Thank you for highlighting the personable service and cozy waiting area during your CR-V service. We’re glad the coffee and water offerings made your visit more comfortable. We look forward to keeping your Honda running smoothly on your next visit.

April 18, 2026

Dealership Rating
Employee Rating

The staff is very courteous and fully explained all options and pricing related to the service. More

by JOHNWEINGARTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Apr 18, 2026

Honda of Staten Island responded

It’s great to know our staff provided courteous service and clearly explained all options and pricing for your Honda Civic. We look forward to supporting you with any future service needs.

April 18, 2026

Dealership Rating
Employee Rating

Terrible. I have HONDA CARE Tire plan I came in with a flat tire which needed repair and basically I left with the flat tire I was rerouted back to my home HON More

by amandafrederick0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Eddy

Report | Print
Apr 22, 2026

Honda of Staten Island responded

Amanda, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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