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Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.8
152 Reviews
4.8

152 Reviews

Write a Review

Dealership Experience

16 yrs, 10 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

152 Reviews of Jeffrey Pasenkoff

June 10, 2026

Dealership Rating
Employee Rating

Excellent service with Elaine Bruno at Honda on Staten Island. Went for an oil change always a pleasant experience. More

by degregorio325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elaine Bruno

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Jun 10, 2026

Honda of Staten Island responded

We’re thrilled that our service advisor made your oil change on your Honda Passport so pleasant. Thank you for highlighting the excellent care you received. We appreciate your five-star feedback.

June 09, 2026

Dealership Rating
Employee Rating

They patiently heard my concerns, provided exceptional customer service in short wait time to get me back in the drivers seat to continue enjoying my ride. More

by euripides.riv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jun 09, 2026

Honda of Staten Island responded

It’s great to hear that our team took the time to address your concerns so you could get back behind the wheel of your Honda Passport without a long wait. We appreciate the five-star rating and look forward to serving you again.

June 08, 2026

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Employee Rating

The service was great and I didn’t even wait long at all, would recommend. More

by HalidLika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Rodney Eddy, Joe Deluca, Yuri Miyakawa

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Jun 08, 2026

Honda of Staten Island responded

Thanks for recommending us. We’re pleased your Honda CR-V Hybrid was serviced quickly and that you had a great experience. Thank you for taking the time to share your feedback.

June 08, 2026

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Employee Rating

Honda dealership provided fast, professional oil change service with friendly staff and fair pricing overall. More

by randlaura0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Itskovich, Izzy Fleksher, John Gilani, Rodney Eddy, Andre Aoun, Elias Ashkar , Gaetano

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Jun 08, 2026

Honda of Staten Island responded

We’re glad our team provided a fast, professional oil change and friendly service at fair pricing for your Honda HR-V. Thank you for sharing your experience, and we look forward to assisting you again.

June 08, 2026

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Employee Rating

Awesome job by my advisor will torres he always takes care of me I will return soon More

by VIZSLAMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will torres

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Jun 08, 2026

Honda of Staten Island responded

Jeffrey and our service team are happy your Honda Odyssey service met your expectations and that our advisor took great care of you. We look forward to serving you again soon.

June 06, 2026

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Employee Rating

Service agent answered all my questions and handled my service call in the professional and efficient way. She did not try to upsell me and was very pleasant. More

by lisaelisa60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , Elaine

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Jun 07, 2026

Honda of Staten Island responded

It’s great to hear our service team answered your questions thoroughly and handled your call with efficiency and professionalism. Thank you for noting that we avoided any unnecessary upsells. We appreciate the opportunity to care for your Honda CR-V.

June 06, 2026

Dealership Rating
Employee Rating

Honda of Staten Island was excellent. Elaine Bruno was very professional, friendly, knowledgeable and helpful. I was informed of my car’s condition, and the service needs were met. I was More

by ANT.RUSSO777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Rodney Eddy , Elaine Bruno

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Jun 06, 2026

Honda of Staten Island responded

We’re delighted to hear our team provided clear updates on your Honda Civic and addressed your service needs promptly. We’ll share your feedback with Rodney to highlight his professionalism and helpfulness. We look forward to assisting you again in the future.

June 06, 2026

Dealership Rating
Employee Rating

This dealership was professional, friendly, knowledgeable and accommodating to my service needs throughout the entire process. More

by ANT.RUSSO777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Rodney Eddy , Elaine Bruno

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Jun 06, 2026

Honda of Staten Island responded

Thank you for highlighting the professionalism and friendliness you experienced while we serviced your Honda Civic. We’re glad our team could accommodate your needs and provide knowledgeable support throughout the process. Please reach out if there’s anything else we can assist you with.

June 05, 2026

Dealership Rating
Employee Rating

The staff is always kind and helpful, and any experience ive had with the dealership has been a pleasure More

by weronikanadstazik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , Elaine

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Jun 05, 2026

Honda of Staten Island responded

Hearing that our staff has been consistently kind and helpful is incredibly rewarding. It’s great to know servicing your Honda Civic Hybrid has been a pleasure. We look forward to assisting you again.

June 03, 2026

Dealership Rating
Employee Rating

This is the best Honda dealership in the tri state, very attentive to customers , very friendly staff. Gets the job done in a timely manner , highly recommend! More

by CMARTINEZ6791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy, Stephanie Rivera, Edyta Wozniak

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Jun 03, 2026

Honda of Staten Island responded

We appreciate you sharing your experience. Our team was happy to provide attentive, friendly service and complete your Honda Civic maintenance promptly. Thank you for recommending us and we look forward to helping you again.

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