Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
189 Reviews
4.7

189 Reviews

Write a Review

Dealership Experience

16 yrs, 11 mos

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

189 Reviews of Jeffrey Pasenkoff

July 27, 2026

Dealership Rating
Employee Rating

Fast efficient service. Clean waiting area with fast wifi made it easy to work while I waited for my car which was finished quickly. More

by robert.racano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Honda of Staten Island responded

We’re delighted our fast and efficient service met your expectations and our clean waiting area with reliable Wi-Fi helped you stay productive. Jeffrey and our service team are pleased to have completed work on your CR-V quickly. Thank you for taking the time to share your experience.

July 27, 2026

Dealership Rating
Employee Rating

They did a good job agent was nice and explained everything. No complaints at all More

by CSEKANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Honda of Staten Island responded

It’s great to hear our agent provided detailed information while servicing your Honda Pilot. We’re glad the process went smoothly for you. Thank you for sharing your experience.

July 25, 2026

Dealership Rating
Employee Rating

These folks are a great bunch of people and know how to treat their customers More

by pblstatements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Honda of Staten Island responded

Thank you for sharing your experience. We’re pleased our team treated you well during your Honda Pilot service. Jeffrey will be delighted to hear your kind words.

July 24, 2026

Dealership Rating
Employee Rating

Salesman was of great help, who introduced me to the tech who got on it right away. More

by bman4969
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Valensuia

Jul 24, 2026

Honda of Staten Island responded

We’re glad our sales team provided helpful guidance and that our technician immediately got to work on your Honda Accord Hybrid. Thank you for sharing your positive experience. We look forward to assisting you again.

July 24, 2026

Dealership Rating
Employee Rating

I am still waiting for Jeff to call me back from 10:00 am this morning. This is the 3 rd time I am waiting for a call back. Maybe someone should check and make sure everything is right before the vehicle go More

by richie.arciprete
Service Price Transparency
Workmanship
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Recommend Dealer
No

July 24, 2026

Dealership Rating
Employee Rating

I already sent revirew. I will continue to see Honda if I have a problem. More

by littl3feather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Honda of Staten Island responded

Thank you for the 5-star rating and your loyalty in bringing your HR-V to us for service. Jeffrey and the team are ready to assist with any future maintenance or repairs.

July 24, 2026

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Employee Rating

My Honda rep Elliot was so helpful, courteous , & knowledgeable, thank you so much Elliot , sincerely, Frank More

by frankitwin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela

Jul 24, 2026

Honda of Staten Island responded

Thank you for sharing your experience with your Honda CR-V service. The team will be glad to hear your kind words about the courteous, knowledgeable, and helpful assistance.

July 24, 2026

Dealership Rating
Employee Rating

Fast courteous service helpful professional friendly customer service Prompt response without delay Assisted Care with concern for last minute service Always willing to provide services with atten More

by rosneakers104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Honda of Staten Island responded

Thank you for praising our quick and courteous service. We’re glad our team could address your last-minute service needs with prompt attention. We appreciate your trust in our Honda service department and look forward to assisting you again.

July 23, 2026

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It was honor and respect. I wa planing to get pickup truck in the future. More

by littl3feather
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2026

Honda of Staten Island responded

We’re pleased our team treated you with honor and respect during your recent HR-V service. When you’re ready to explore a pickup truck, Jeffrey and the rest of our crew will be happy to assist. Thank you for the five-star rating!

July 22, 2026

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Employee Rating

Elliot Lamboy was very patience and professional with us, he listened to our concerns and assured us that they will be addressed. More

by ashukd27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elliot Lamboy

Jul 23, 2026

Honda of Staten Island responded

Thank you for trusting us with your Honda Pilot service. Jeffrey and our service team are pleased you felt heard and assured that your concerns are being addressed. We appreciate you sharing your feedback.

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