Jenna Joseph

Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More

by Brian_roedig Verified Customer Verified Customer

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Got an oil change. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. More

by JT7831 Verified Customer Verified Customer

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Was satisfied with the work and didn't take to many days. Keep me updated on what was needed to be fixed. Keep me updated on what was needed to be fixed. More

by JEFFELLISON4490 Verified Customer Verified Customer

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I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01 Verified Customer Verified Customer

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Best dealership in all the land ! ! I have never had better service. Amazing team at JC !! ! I have never had better service. Amazing team at JC !! More

by CREEKSONGFARM Verified Customer Verified Customer

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Everyone was helpful and nice, and I was in and out in about an hour. about an hour. More

by jilladwyer Verified Customer Verified Customer

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Very nice very professional also the guy that takes care of the lounge that pop the popcorn and cleans it up the blk guy was great also he was also nice to everybody that was waiting on our vehicle . He ne of the lounge that pop the popcorn and cleans it up the blk guy was great also he was also nice to everybody that was waiting on our vehicle . He needs to be commended as well . It was a lot of people waiting and he was very nice to everyone. The only thing I didn’t like was no treat after I paid my bill . I’m just use to getting a snack. Y’all have spoiled us lol Thanks EY More

by YOUNG.DENISE61 Verified Customer Verified Customer

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Great experience! Can’t say enough great things about their staff at Joesph Chevrolet! Thanks again Can’t say enough great things about their staff at Joesph Chevrolet! Thanks again More

by JACKSOLANDSCAPE Verified Customer Verified Customer

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I had the worst experience at the dealer. I asked for a ride home and was left in the waiting room for hours. I also was without a car for two days and the only thing I got done to my vehicle I asked for a ride home and was left in the waiting room for hours. I also was without a car for two days and the only thing I got done to my vehicle was an oil change. I still have to come back for tires and I still have to come back for my stereo. I feel like I was overcharged and given an estimate for services that are not needed. I do not feel like they did a thorough check on my stereo. It does not sound like my front stereo is out, but they are charging me to fix it because it’s more labor. I also did not have a good experience As a woman, I felt there was no sense of urgency when it came to me, If it weren’t for recalls, I would never come to Chevy to get my car serviced More

by Ambet woods Verified Customer Verified Customer

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Joseph Chevrolet on Colerain ave. always does a great job in the service department! Fairly great timing when servicing always does a great job in the service department! Fairly great timing when servicing More

by savannahwillsey Verified Customer Verified Customer

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