Jenna Joseph
Jenna Joseph at Joseph Chevrolet

Jenna Joseph

Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.2
24 Reviews
4.2

24 Reviews

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24 Reviews of Jenna Joseph

February 28, 2026

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The guys to the front desk service department are arrogant and not welcoming clients only girls at check in are very welcoming. More

by jospinkonde
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Recommend Dealer
No

February 21, 2026

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You don’t want my review just know no family member of mine will ever visit or buy another car from you again More

by MITCHYAEGER513
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Recommend Dealer
No

September 20, 2025

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Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st More

by Brian_roedig
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Recommend Dealer
No
Sep 24, 2025

Joseph Chevrolet responded

Thank you for your review. We want to assure you that we do not use AI for our phone calls. Our phones are answered by real people, and if you left a message it may have been during a busy time when our staff was tied up helping other customers. We are sorry you did not receive a return call as quickly as expected. Please reach out directly to our service manager so we can review this and assist you.

September 15, 2025

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Got an oil change. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. More

by JT7831
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Karl Mueller , I don’t know who all these people are

Sep 24, 2025

Joseph Chevrolet responded

We are glad we could take care of your truck and even surprise you with a wash! Thank you for choosing Joseph Chevrolet for your service needs.

July 29, 2025

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Was satisfied with the work and didn't take to many days. Keep me updated on what was needed to be fixed. More

by JEFFELLISON4490
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Recommend Dealer
Yes

Other Employees Tagged: Karl Mueller, Nick Skidmore , Bill Cullen

Aug 08, 2025

Joseph Chevrolet responded

Thank you for sharing your experience! Our team is dedicated to ensuring every customer feels valued, and your wonderful comments truly reflect their hard work. We look forward to seeing you again soon!

July 20, 2025

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I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01
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Recommend Dealer
Yes
Jul 21, 2025

Joseph Chevrolet responded

Thank you so much for the 5-star review! We’re glad to hear your service was completed smoothly. We apologize for the confusing text you received afterward, our automated system doesn’t always sync in real-time with the appointment status, and it can sometimes send the wrong message after an appointment is closed out. We appreciate your understanding and look forward to seeing you again next time!

June 20, 2025

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Best dealership in all the land ! ! I have never had better service. Amazing team at JC !! More

by CREEKSONGFARM
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Recommend Dealer
Yes

Other Employees Tagged: Karl Mueller, Nick Skidmore , Bill Cullen

Jun 20, 2025

Joseph Chevrolet responded

We genuinely appreciate your wonderful feedback! Knowing that our team provided an excellent experience makes us proud. Your comments are a great reminder of why we do what we do!

April 27, 2025

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Everyone was helpful and nice, and I was in and out in about an hour. More

by jilladwyer
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Recommend Dealer
Yes
May 13, 2025

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

February 03, 2025

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Very nice very professional also the guy that takes care of the lounge that pop the popcorn and cleans it up the blk guy was great also he was also nice to everybody that was waiting on our vehicle . He ne More

by YOUNG.DENISE61
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Recommend Dealer
Yes

Other Employees Tagged: Karl Mueller

January 26, 2025

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Great experience! Can’t say enough great things about their staff at Joesph Chevrolet! Thanks again More

by JACKSOLANDSCAPE
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Karl Mueller

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