Tiffany Caverly
Tiffany Caverly at Granite Subaru

Tiffany Caverly

Customer Relations Manager

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

Contact Me
4.8
21 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

English English

4.8

21 Reviews

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21 Reviews of Tiffany Caverly

November 03, 2026

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If you want a no hassle car buying experience then this is the Dealership to visit. Always calm always professional and welcoming More

by upinhudson
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Recommend Dealer
Yes

October 26, 2026

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Granite Subaru has the most inventory to choose from and a very professional staff to work with. Service is also outstanding. More

by claycor815
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Recommend Dealer
Yes
Oct 27, 2026

Granite Subaru responded

What a wonderful compliment. We truly have the best team that strides to deliver an exceptional experience. Thank you for the kind words and nice review.

October 17, 2026

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Everyone has been very nice , helpful and respectful. Had a problem with a tire and the service department took care of it right away. Wonderful group of people you have working there More

by lynnesmith72213
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Recommend Dealer
Yes
Oct 19, 2026

Granite Subaru responded

Lynne, thank you so much for the review. We' are so glad our team was able to take care of your tire concern right away.

October 15, 2026

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Every single person I interacted with at this dealership dropped the ball - sales, sales management, service, service management, even the person whose job is apparently supposed to be keeping new buyers ha More

by tjl
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Recommend Dealer
No

Other Employees Tagged: Steve Uliano, CJ Gleason

Oct 17, 2026

Granite Subaru responded

Hi Tim, I'm surprised to see your review because I thought we had compensated for the installation delay by including several hundred dollars' worth of additional accessories installed at no cost to you. We always strive to ensure customer satisfaction. We are sorry that we fell short. I'm surprised to see you say I didn't call you back. I did call you back; I left a message, and you did not return my call before coming back to the store for pickup. All the best - The Granite Subaru Team.

Oct 17, 2026

tjl responded

I was going to leave things as they were, but this website sent an e-mail to me asking for a review. I didn't go seeking it. It came to me. You probably should have taken me off whatever list goes to them, but here we are. There were no "additional" accessories installed. There were accessories I requested as part of the original transaction but Granite employees failed to order and/or enter properly. Some items were missing, other items were wrong. They weren't compensating for a delay, whomever authorized it was fixing another employee's screw up at the dealership's expense. There were no calls and no voicemail messages from anybody at Granite Subaru post-delivery - everything was driven forward by me. If you called somebody, it wasn't me. I'm not sure which individual you are, but now you've now moved from incompetence to actual deceit - and in public, too. You could have handled the dealership's ineptitude with grace by not soliciting a review and again by not replying to the review... but, again, here we are. I'm frankly not surprised. When I did come to make the final pickup, the notification was a text message. The person who sent it barely spoke three words to me when I arrived. He'd tried his best to be helpful at the beginning, and he could have salvaged the relationship if he hadn't been so cold. It appears your entire staff needs to learn how to handle disappointed customers gracefully.

May 22, 2026

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Excellent service! He was very nice and made my experience easy and enjoyable!!!! Thank you jason ! More

by brittneykschmeltz
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Yes
May 26, 2026

Granite Subaru responded

Brittney thank you for the wonderful review. We will pass along your kudos to Jason.

April 11, 2026

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Great personnel who are courteous and very professional. Know their product inside and out! Very attentive to the customers questions. More

by tetreaultgerry166
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Recommend Dealer
Yes
Apr 14, 2026

Granite Subaru responded

Gerry, thanks for the great review. Our team does a great job and we appreciate the feedback.

March 18, 2026

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I have always had great experience when I come to granite subaru. I live 70 miles away and I will take the trip to buy my cars at granite. I just got my 8th subaru from granite. I will buy my next car here. More

by mikethefishman2
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Recommend Dealer
Yes
Mar 19, 2026

Granite Subaru responded

Wow, what an amazing review Mike. We are so flattered that you continue to drive 70 miles just to work with us. Thank you for the wonderful review and your many years of patronage.

February 08, 2026

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Great experience with this dealership Shea was very knowledgeable and helped us to select a vehicle that fit our needs and kept us on budget. More

by shergillis25
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Recommend Dealer
Yes

Other Employees Tagged: Jon Koresky, Shea Patterson

Feb 10, 2026

Granite Subaru responded

Thanks for the nice review. Shea does such a great job for us and we love hearing from his happy customers.

December 18, 2025

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This was an easy, no-pressure experience, and the staff--especially Jackie--were all friendly, helpful, and flexible. More

by andrew_hostetler
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Recommend Dealer
Yes

Other Employees Tagged: Jon Koresky, Tyler Odom , Jackie Dempsey

Dec 22, 2025

Granite Subaru responded

Andrew thank you for the nice review.

September 07, 2025

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Entire staff goes above and beyond for the customer in every aspect! Love those brownies!!! More

by dannyhoff17
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Recommend Dealer
Yes
Sep 09, 2025

Granite Subaru responded

Danny, thanks for the rave review. We love hearing from our many happy customers!

1

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