Jennifer Bisson
Jennifer Bisson at Granite Subaru

Jennifer Bisson | Page 25

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

4.9
351 Reviews
4.9

351 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

351 Reviews of Jennifer Bisson

February 18, 2023

Dealership Rating
Employee Rating

I thought I could trust my usual mechanic but they did more damage for a simple oil change. Now I just go to Granite for my routine service. They even let me know if I'm overdue for something else. Their More

by nascarmilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Granite Subaru responded

Thank you for the nice review. Jennifer does an amazing job for us and she does an excellent job of keeping customers updated through the entire service.

February 15, 2023

Dealership Rating
Employee Rating

As with with past service events with Granite, it was an exceptional experience. Staff are pleasant, respectful and always willing to be of assistance. Granite offers the best in class customer experience. More

by NHCYCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Granite Subaru responded

Thank you for the great review. Jen and the entire team really go above and beyond.

February 14, 2023

Dealership Rating
Employee Rating

Quick, Easy and accurate service as always! Honest assessments and no pressure- Thank you all More

by MARIKAYE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Granite Subaru responded

Thank you for the nice review.

February 07, 2023

Dealership Rating
Employee Rating

Many thanks to the service advisor Jennifer Bisson! She is very friendly, professional and she has a very warm heart to help her customers, I was one of many your customers! More

by GGOOANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I would like to thank the machine engineer who worked for my car! I don't know his name, he also teach me how to protect the car battery in the future!

Feb 09, 2023

Granite Subaru responded

Thank you for your wonderful review. Jennifer does an amazing job for us and customers love how friendly she is.

February 06, 2023

Dealership Rating
Employee Rating

This is the second week in a row that my tire pressure was incorrect. It has nothing to do with the ambient temperature. The tech cannot read the tire pressure that is printed on the drivers door. This ma More

by c.gelette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julia Angotti

Feb 17, 2023

Granite Subaru responded

We are sorry to hear you were not satisfied with your visit. Our Service Manager did reach out to try and come to a solution, and to offer you a free oil change in hopes you'd give us another chance. We're sorry that wasn't enough to make this right in your eyes.

Feb 26, 2023

Granite Subaru responded

We're sorry to hear you feel that way. You can see from all the other positive reviews we do excellent work. We are sorry that your visit didn't go as well. We wish you the best of luck with your service needs.

Feb 17, 2023

c.gelette responded

No, the Service Manager did not reach out to me. I had TWO bad service visits, two weeks in a row, with the same issue. I am sure you read my review. So, explain to me why I would trust you to do an oil change on my vehicle? I do not have confidence that I would get the correct weight oil or possibly get no oil at all, since your service department cannot fill my tires correctly.

February 02, 2023

Dealership Rating
Employee Rating

Great valet service, punctual repairs and return of vehicle. Technical service was excellent. Thank you More

by Beth9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Jean , Jessica Patnaude

Feb 07, 2023

Granite Subaru responded

Beth, thanks for the nice review.

February 01, 2023

Dealership Rating
Employee Rating

A-1 service again! I needed an oil change and I also had an issue with my windshield wipers. Roberto was great! Both items were taken care of and the car got a good che More

by WENDY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Rodriguez

Feb 02, 2023

Granite Subaru responded

Wendy, wow what an amazing review. We agree, our formula works and can't be beat. We appreciate the wonderful feedback.

Feb 02, 2023

WENDY20 responded

It's well deserved!

February 01, 2023

Dealership Rating
Employee Rating

Amazing detailing - my 2017 Forester looks like new. Communication was excellent, and valet service very convenient. My car's first 60,000 miles have passed without any major issues - all service done a More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Patnaude

Feb 02, 2023

Granite Subaru responded

Doug, glad to hear there's been no major issues. We appreciate the high marks and nice feedback.

February 01, 2023

Dealership Rating
Employee Rating

Jennifer provided excellent service with a smile! She's worthy of a 10! Give her a bonus! More

by kevin.crean421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Granite Subaru responded

Kevin, thank you for the kind words. We'll be sure to pass your kudos on to Jennifer.

January 19, 2023

Dealership Rating
Employee Rating

Service was fine, no complaints, as usual. The only thing I missed was the car wash usually included with your service - I was kinda hoping to get some of the winter ice melt and such off the More

by AKSUBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Granite Subaru responded

Thank you for the nice review. We'll see what happened with the wash. Thank you for bringing to our attention.

...
25
...

Dealership Inventory (258 Vehicles)

new 2026 Subaru Crosstrek car, priced at $34,895
2026 Subaru Crosstrek
new
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $36,059
2026 Subaru Outback
new
Magnetite Gray Metallic exterior
CVT
AWD
new 2026 Subaru Forester car, priced at $39,949
2026 Subaru Forester
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Impreza car, priced at $28,061
2026 Subaru Impreza
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Impreza car, priced at $28,348
2026 Subaru Impreza
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $35,412
2026 Subaru Crosstrek
new
Ice Silver Metallic exterior
CVT
All-wheel Drive