351 Reviews
Write a ReviewDealership Experience
10 yrs, 2 mos
Industry Experience
14 yrs, 2 mos
351 Reviews of Jennifer Bisson
January 17, 2023
Great service and attention to detail. I am glad I was able to get an appointment here. Thank you I am glad I was able to get an appointment here. Thank you More
Other Employees Tagged: Haley Jean, Julia Angotti, Jason Scharn, Tim Prevett , Joe Briggs, Naudia Iannuzzi, Jamie Lawrence, Jessica Patnaude, Roberto Rodriguez
January 17, 2023
Granite Subaru did a major repair (normal fixes on a high-mileage car) which required engine removal. When Jennifer, the Service writer I worked with, alerted me to the repairs my car needed, I asked to high-mileage car) which required engine removal. When Jennifer, the Service writer I worked with, alerted me to the repairs my car needed, I asked to see what she was referring to. (I need to "see it" to "understand it".) Jennifer walked me out to the service bay and introduced me to the Techs. The Techs put the car up on a lift and walked me through what they planned to do and answered all my questions. I just got the car back and the engine runs smoothly and quietly. The clutch is perfect. Jennifer proactively kept me updated throughout the time my car was in the shop. And, I got an unexpected bonus. When I opened the hood after the repairs, I was delighted to see that the Techs went the extra mile and detailed the engine and engine bay. It's beautiful. (Yes. I'm a "car guy".) Thank you Granite Subaru. Well done. More
Other Employees Tagged: The two Techs I talked to in the shop, who I assume did the repair work.
January 06, 2023
I made the switch from a different Subaru dealership (in NH) about five years ago when we bought our current Subaru from Granite because of the service department. I am NOT a car person in any way, nor am NH) about five years ago when we bought our current Subaru from Granite because of the service department. I am NOT a car person in any way, nor am I prone to writing reviews! But I feel recognition needs to be made of the outstanding service we have always received from Granite Subaru. In particular, I would like to recognize Jen, (Service Rep) who is not only professional, but a delight to do business with. You are fortunate to have such an employee represent your company! More
December 26, 2022
This is the second time I have received excellent service from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issu from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issue. Roberto patiently explains what the service will be, how it will be done and when it will be ready. Jennifer assisted me when I brought my car in on the appointed day. She is a delight. Jennifer is friendly, professional and efficient and she greets you with a wonderful smile. More
Other Employees Tagged: Roberto Rodriguez
December 08, 2022
No lines. Prompt, courteous service personnel. Follow up text from manager David. Look forward to next Prompt, courteous service personnel. Follow up text from manager David. Look forward to next More
Other Employees Tagged: Dave McBride
December 06, 2022
As always, great service. The service dept (Jennifer) was gracious and attentive. The work (36,000 mile service) was top-notch and completed in a timely manner. I will contin The service dept (Jennifer) was gracious and attentive. The work (36,000 mile service) was top-notch and completed in a timely manner. I will continue to bring my vehicle to Granite Subaru. More

