Jennifer Chasse | Page 17

Fixing Problems I had a problem and the first time it wasn't fixed right, but I brought it back and you found it and corrected it the second time. You were very nice I had a problem and the first time it wasn't fixed right, but I brought it back and you found it and corrected it the second time. You were very nice about doing it over. More

Report | Print

Oil service Excellent service and value. Employees were very courteous and the wait time was extremely reasonable. Management did not hesitate in matching compet Excellent service and value. Employees were very courteous and the wait time was extremely reasonable. Management did not hesitate in matching competitors price once challenged with Honda pricing. More

Report | Print

Great customer service We brought our car in after our daughter had the oil changed and several items were recommended to be done. We made an appointment and met with Jenn w We brought our car in after our daughter had the oil changed and several items were recommended to be done. We made an appointment and met with Jenn who was very helpful and not pushy about things that needed to be looked at.she got us a lyft home and called later in the day to tell us what needed to be done. I requested a loaner car since we needed to leave the car overnight. She scheduled us to be lyfted back to the dealer and had a loaner car ready when we arrived. Jenn was awesome! She explained what needed to be addressed right away and what could wait until the next oil change or 2. I highly recommend Jenn and the service department. Very professional but not pushy. More

Report | Print

Service was great Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. More

Report | Print

Very satisfied Chris Tavarez: excellent salesman. Answered every question, demonstrated what our new CRV could do on the road and explained the dashboard in detail Chris Tavarez: excellent salesman. Answered every question, demonstrated what our new CRV could do on the road and explained the dashboard in detail. Very satisfied. More

Report | Print

5K mile service a success My 5K mile service experience was excellent. Alica was friendly, courteous, responsive, and made sure all of my needs were taken care of on time My 5K mile service experience was excellent. Alica was friendly, courteous, responsive, and made sure all of my needs were taken care of on time More

Report | Print

Great Service. Excellent service, staff were super friendly and my service was fast. I would definitely recommend it to friends and family. Great work and amizing j Excellent service, staff were super friendly and my service was fast. I would definitely recommend it to friends and family. Great work and amizing job. More

Report | Print

Excellent service There was an issue with a new tire which was resolved courteously and in a timely manner. Very pleased with the service. Would definitely choose them There was an issue with a new tire which was resolved courteously and in a timely manner. Very pleased with the service. Would definitely choose them again. More

Report | Print

Top Notch Professional and efficient. After doing my research I made the 45-minute journey to Brandon because of the courteous responsiveness of the salesman t Professional and efficient. After doing my research I made the 45-minute journey to Brandon because of the courteous responsiveness of the salesman thru email and phone. The following day I arrived and was promptly seen at my appointment time. An acceptable purchase price was agreed upon and I drove the car home. Returned two days later for installation of ordered add ons. Service department kept me informed and installation was done completely to my satisfaction. More

Report | Print

Dealer makes good when there are problems Last time I had service done here, the techs forgot to put my mag lock key back in the car. I hit some road debris and had a flat and could not get th Last time I had service done here, the techs forgot to put my mag lock key back in the car. I hit some road debris and had a flat and could not get the tire off to put on the spare. I had to pay someone to come out and change the tire. When I brought the car in to fix the tire and explained the problems, they were quick to offer a credit for all work done along with some additional service no charge to make up for the inconvienance. Mistakes will happen, but not everyone owns up to their mistakes or works to make it right. These guys do. More

Report | Print