Jennifer Chasse | Page 9

Poor service with bad attitude. I had an 8:30am appointment Friday. I arrived at 8:20am. A young man took my info. i went into the waiting room to wait for the completion of a simple I had an 8:30am appointment Friday. I arrived at 8:20am. A young man took my info. i went into the waiting room to wait for the completion of a simple oil change and tire rotation. After 1 1/2 hours of waiting I went to check on my car. They said it had not been written up yet. Jen said I would be next in line. Over one hour later she said it was done. My $35 service fee became $48.66. I was so tired of all this that I signed the receipt and she told me to go out and wait by the curb. I did so and waited another 15 minutes before someone told me that I was suppose to go the a station to get my keys. Seems like she was getting even with me! Yesterday i got an email from Brandon Honda stating that I missed my appointment. I will never go back to Brandon Honda again! More

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We have been buying and having our vehicles serviced at Brandon Honda for 12 years. Very satisfied! This is by far the best auto dealership we have ever dealt with. Brandon Honda for 12 years. Very satisfied! This is by far the best auto dealership we have ever dealt with. More

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Service as well as purchasing of tires. I have had very professional and courteous service experience with my advisor Devin Watkins, as well as Jennifer Chassee and would like to thank them I have had very professional and courteous service experience with my advisor Devin Watkins, as well as Jennifer Chassee and would like to thank them and the dealership for making my service experience a pleasure. More

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I received quick and helpful assistance. I called my advisor as there were no open appointments on the online calendar. They helped me get in quickly and subsequently, took care of a part rep I called my advisor as there were no open appointments on the online calendar. They helped me get in quickly and subsequently, took care of a part replacement under my extended warranty. I was very pleased. More

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Knowledgeable, patient (see the number of communications we had for months!) and very engaging. Showed us how everything works and cleaned up after the guys who were supposed to clean the car before we pick we had for months!) and very engaging. Showed us how everything works and cleaned up after the guys who were supposed to clean the car before we picked it up. Came in on his day off TWICE for me. Didn’t even know it was his day off. He needs a raise! More

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Brandon Honda should be on your map for a place to purchase your next New/Used vehicle. Customer Service is top notch! I had Travis Bedell as my sales associate and Dan Jordy as the Manager. Both were purchase your next New/Used vehicle. Customer Service is top notch! I had Travis Bedell as my sales associate and Dan Jordy as the Manager. Both were very accommodating and willing to work through some details to help my wife and I accomplish what we needed. Travis was great with follow up each time I had a question. We couldn’t seem to locate the second key so Dan went above and responded by having one made by them for us. This is the TEAM!! There was a “we owe”on the vehicle contingent on a purchase, so when I brought the vehicle back to have some minor work done Carina Burr was my contact. While It was getting worked on I mentioned that the windshield washer fluid wasn’t coming out. No questions she had her team fix one of the hoses and that was it. That wasn’t in any warranty or anything it was just a ‘do right’ for the customer In the moment. More

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Set expectations; went a step beyond During a service appointment for an oil change and low tire pressure, I had two bad tires and the other to were close. After our discussion, Jenn rese During a service appointment for an oil change and low tire pressure, I had two bad tires and the other to were close. After our discussion, Jenn researched and matched the price for where I usually buy my tires. More

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Very accommodating and interested in making sure I was informed and happy with the work being done. I have purchased and maintained my last two vehicles at Brandon Honda. informed and happy with the work being done. I have purchased and maintained my last two vehicles at Brandon Honda. More

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I always take my Honda vehicles for services and repairs to I normally receive quality service and repairs from Barandon Honda. I normally go to service advisor Jennifer Chasse because I trust her advice and if I normally receive quality service and repairs from Barandon Honda. I normally go to service advisor Jennifer Chasse because I trust her advice and if there is a problem I can depend on her to remedy the situation. I have used other service advisors over the years but Jennifer has been most helpful to me. More

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Ryan Broome Did a fantastic job and I appreciate everything that the technician did as well Mike Hudak and Jen Chase are fantastic. Really appreciate it. everything that the technician did as well Mike Hudak and Jen Chase are fantastic. Really appreciate it. More

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