Jennifer Cooksey | Page 25

My purchasing experience with Sears Import Autos was simply amazing. I first met sue during the Minneapolis Auto Show where she was watching over a livery of Benz' finest on display in the import sectio simply amazing. I first met sue during the Minneapolis Auto Show where she was watching over a livery of Benz' finest on display in the import section of the show. We struck up a casual conversation and I saw her later in the spring to get more acquainted with the EQ line and some other options that I was considering for my next vehicle. Every step of the way, she was attentive and open to as many questions and test drives as I wanted. Once we got to the ordering process, Sue helped me customize my car to the finest detail so I got everything I wanted. She gave regular updates on the build and delivery day was truly a special event. Sears Imports represents the best of the Mercedes brand and Sue was a perfect ambassador as well. Why would I purchase from anyone else in the future? (I won't!) More

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It was Great working with sue. And the amazing team that they have at sears automotive. And the amazing team that they have at sears automotive. More

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I loved the customer service in all areas of my purchase . John did an outstanding job and went above and beyond to make me feel comfortable and make it an easy process to get me new Benz . If you are looki . John did an outstanding job and went above and beyond to make me feel comfortable and make it an easy process to get me new Benz . If you are looking to buy a car this is where you want to go . I’ll definitely be purchasing more vehicles from them . Jennifer also has an amazing vibe and makes the paper work part of things go smooth . More

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Everyone was pleasant and professional especially Danny and Jennifer. Danny went above and beyond to help me make a decision between 2 vehicles that I really liked. He spent extra time with me that he prob and Jennifer. Danny went above and beyond to help me make a decision between 2 vehicles that I really liked. He spent extra time with me that he probably could have been using to get another client. I really do not like car shopping and Danny helped the process go smoothly. And Jennifer made the financing and paperwork go quick and easy. One thing to be improved on was the area we waited in—it was all out of water and snacks. More

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Had a great experience with Danny, he made it an easy process and was super helpful. process and was super helpful. More

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We had a good experience and felt we were treated fairly with our trade in. with our trade in. More

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With a purchase this size you would think that they would would help you make the right decision but it felt like I was just another number to them. would help you make the right decision but it felt like I was just another number to them. More

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We worked with Sue Brink at Sears. She was professional, knowledgeable, polite and made it a pleasure to purchase our new car. We felt she went out of her way to work around our schedu She was professional, knowledgeable, polite and made it a pleasure to purchase our new car. We felt she went out of her way to work around our schedule. We never felt rushed and she was great to work with, answering all of our questions thoroughly and worked to find us the car we were interested in without any pressure. The champagne, picture, sign and bow on the car when we picked our car up were an unexpected fun surprise. We will refer our friends to her and will look for Sue when we purchase our next Mercedes. More

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John was very helpful with the purchase. Very pleased with the service provided by everyone there. Very pleased with the service provided by everyone there. More

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Nick was extremely thorough throughout the entire process. He had great knowledge of the vehicles and was very helpful. process. He had great knowledge of the vehicles and was very helpful. More

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