Jennifer Crouch
Jennifer Crouch at Manly Hyundai

Jennifer Crouch | Page 10

Service Advisor

Manly Hyundai

2755 Corby Ave
Santa Rosa, CA 95407

4.8
119 Reviews
4.8

119 Reviews

Write a Review

119 Reviews of Jennifer Crouch

February 22, 2022

Dealership Rating
Employee Rating

Very professional dealership. Customer friendly. Clean and accommodating. Comfortable waiting area. Clean and well maintained restrooms. Free snacks and coffee kiosk. Friendly More

by whodrixlab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 08, 2022

Dealership Rating
Employee Rating

Service is a challenge here. Getting thru on phone especially. Waiting for parts that could’ve been ordered without a first appt. Will then need to leave car again to replace obviously defective exter More

by CeeTee
Recommend Dealer
No
Mar 21, 2022

Manly Hyundai responded

Dear CeeTee. I am sorry you did not have the 5 star experience we strive for here at Manly Hyundai. I would love a chance to make this up to you and learn more about your experience so we can improve. Please feel free to contact me personally, at your convenience of course. My direct line is 707-535-1124 Sincerely, Jeff (J.D.) Dantzler General Manager

February 04, 2022

Dealership Rating
Employee Rating

First time using this dealership.I found the people very First time using this dealership. I found the people very quick to respond, through, and professional. More

by kluczniks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

Service was very good. Unfortunately, I can go to oil stop, and get an oil change in 30 minutes. They did rotate the tires, brake and tire wear checks, but You can get it done much faster at other places More

by davewebber19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

They are easy to get to, helpful and friendly employees, and a clean showroom/waiting room. More

by garnetstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Kelleher, Antonio Mercado Vega, Laura Stout, Josh Switzer

Feb 02, 2022

garnetstar responded

My car was finished earlier then expected and freshly vacuumed, which was awesome. I didn't get the names of the techs that worked on my car, but I want to thank them too.

February 01, 2022

Dealership Rating
Employee Rating

Took my car in to get a nail removed from my tire. Instead I got an oil change I did not need and the tire was instead noted as “needs fixed.” The very thing I needed fixed you didn’t even bother to f More

by Moon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tammy Kelleher, Laura Stout

Mar 21, 2022

Manly Hyundai responded

Dear Moon15, This is Jeff (J.D) Dantzler, I'm the General Manager here and would really appreciate a chance to make this up to you. Please call me at your earliest convenience. My direct line is 707-535-1124. Your time is valuable and I would be very thankful to learn more about your visit and hopefully earn the opportunity for another chance. Sincerely, J.D Dantzler

January 29, 2022

Dealership Rating
Employee Rating

Given that shipping issues meant all the parts weren't available, Manly kept me informed. All but one issue was resolved, the last awaiting a part. An employee drove me to, and picked me up from, a sho More

by Janice_mckevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John ?, he drove me to shopping

January 29, 2022

Dealership Rating
Employee Rating

My rep was awesome per usual. She makes the experience worth it. I hope all employees learn from here and all customers have the experience I have every time More

by dasims24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Stout

January 28, 2022

Dealership Rating
Employee Rating

Service dept has improved with quicker response at the desks with more help & quicker phone response. Mechanics have always done a great job! More

by PL
Recommend Dealer
Yes

Other Employees Tagged: Tammy Kelleher

January 26, 2022

Dealership Rating
Employee Rating

Everything you want in a service department. Integrity, professionalism and great technical knowledge make this my go to. More

by Realcali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Kelleher, Laura Stout

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