Jennifer Crouch | Page 5

I love there service and when I explain to them I had an appointment at a certain time. They made sure I made it on time appointment at a certain time. They made sure I made it on time More

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The previous time was awful-this time they were great! Friendly and efficient. Thank you’ Friendly and efficient. Thank you’ More

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Jennifer is great! Very helpful! I appreciate All her help. She has helped me more than once. Very helpful! I appreciate All her help. She has helped me more than once. More

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Friendly staff in service, quick to respond, website easy to navigate to schedule service appointments. to navigate to schedule service appointments. More

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The Service Department is always pleasant, they know us by name and they certainly know what they are doing. by name and they certainly know what they are doing. More

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Everything went very quick today. Even got a car wash. Jennefer was very helpful too as usual 😀. Even got a car wash. Jennefer was very helpful too as usual 😀. More

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Friendly staff, nice waiting room area with free snacks and specialty coffees, and knowledgeable service department team members. and specialty coffees, and knowledgeable service department team members. More

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Always pleasant Laura allways helps me ! She I great also Jen and Brian wright , great group they allways work on my cars She I great also Jen and Brian wright , great group they allways work on my cars More

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I’ve bought two cars from them, an Accent and an 2005 Elantra (new). The sales procedure for both was painless and fast. The service department does good work and and is on time. I have no complaints abo Elantra (new). The sales procedure for both was painless and fast. The service department does good work and and is on time. I have no complaints about this dealership. More

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Overall, the service was fine, but a couple of things that could be improved: In the case of a price change, give a more exact amount. An estimate was given, but it turned out to be a bit less than what that could be improved: In the case of a price change, give a more exact amount. An estimate was given, but it turned out to be a bit less than what I paid. Also, after being told initially my car was going to be ready by EOD, I had to call back multiple times to get a new time. I don’t mind a delay so much as I’d want it to be communicated to me. Because I didn’t get the new information, I had to delay my return to the office until lunch the following day. So a bit better communication on expectations around charges and timing. Otherwise, was a good experience. More

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