Jennifer D.

WARNING: Dishonest Practices and Financial Misrepresentation at Seattle Jeep I recently completed a trade-in transaction at Seattle Jeep and must caution all potential customers about the utt Misrepresentation at Seattle Jeep I recently completed a trade-in transaction at Seattle Jeep and must caution all potential customers about the utterly dishonest practices employed by their team, specifically salesman August. The deceit began with gross financial misrepresentation. They intentionally lied about the true market value of my SUV trade-in, offering a valuation far below its actual worth. Simultaneously, they lied about the condition and fair market value of the pickup truck I purchased, making the entire deal a loss for me through deliberate deception. The dishonesty continued immediately after the sale regarding post-deal follow-up. I was explicitly lied to about the timeline for the payback from my trade, and their administrative team has since ignored my inquiries and dodged calls to resolve the matter. This demonstrates a complete lack of integrity once the paperwork is signed. The staff involved, including August and the representative in the finance department, exhibited deeply unprofessional and evasive behavior. They should not be trusted. Avoid this dealership if you value honesty and fairness in your vehicle purchase. More

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Hassle free and very professional. Terry was great and made it an easy choice. No pressure Terry was great and made it an easy choice. No pressure More

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Why are you sending me this review this is so dumb thank you bye now you bye now More

by janedoe0340 Verified Customer Verified Customer

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My oil change was taken care of as soon as I requested it and was finished with efficiency! Thank you! and was finished with efficiency! Thank you! More

by RYAN@SEATTLEjeep.com Verified Customer Verified Customer

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Eliza was amazing with her communication and being transparent with me and the issues they were dealing with. transparent with me and the issues they were dealing with. More

by pcarberry Verified Customer Verified Customer

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George went above and beyond to make sure that I don’t pay anything for the tire change. He called the insurance and got it all approved! I would want this dealership to care for my vehicle at all time. T pay anything for the tire change. He called the insurance and got it all approved! I would want this dealership to care for my vehicle at all time. Thanks George!! More

by Kadra$ Verified Customer Verified Customer

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Noah and the service dept are aware of the problem with my car and working diligently with Jeep to resolve the issue. my car and working diligently with Jeep to resolve the issue. More

by nealhoffberg Verified Customer Verified Customer

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Talon was our salesman for our Ram truck. He was extremely kind,, personable, non-pressuring and very willing to try and get us the best possible deal for our budget. I would recommend Talon He was extremely kind,, personable, non-pressuring and very willing to try and get us the best possible deal for our budget. I would recommend Talon and Seattle Jeep to anyone. Their service department immediately took care of us the next day after I noticed the alignment being off also. Very impressed by their whole team. More

by COLLETTE.CAMPBELL Verified Customer Verified Customer

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Terry and the team were fantastic! They made me a fair offer for my vehicle. It made the purchasing of the new vehicle A piece of cake. This is the second vehicle I have bought from th They made me a fair offer for my vehicle. It made the purchasing of the new vehicle A piece of cake. This is the second vehicle I have bought from them. I will definitely use them again in the future More

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Immanuel Was very knowledgeable of jeeps , big asset to the dealership , pleasure to work with, Katelyn was very helpful as well , over all very pleasant car buying experience the dealership , pleasure to work with, Katelyn was very helpful as well , over all very pleasant car buying experience More

by ROBCBROOKS Verified Customer Verified Customer

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