Jennifer Griffith | Page 4
Service Consultant
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
36 Reviews
Write a Review36 Reviews of Jennifer Griffith
February 11, 2024
My original advisor, Ty brown, was as unresponsive and I had to constantly pull for information. Then I was assigned a new advisor and tracking my truck was supposed to be fixed in a given day but never go had to constantly pull for information. Then I was assigned a new advisor and tracking my truck was supposed to be fixed in a given day but never got a call/email so I showed up to the dealership and finally figured out my truck would be ready before closing. Not saying the dealer does bad work, but as a customer you should stay informed and not forced to getting updates yourself. Would I have work done by them again, yes probably, but would set my expectations prior to departing for updates and feeding me info More
Other Employees Tagged: Ty Brown
November 09, 2023
I came in to get a new tire, mounted and installed. Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because ser Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because service didn’t want to take the time with me. More
Other Employees Tagged: Liv Williams
November 02, 2023
No issues. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. More
Other Employees Tagged: Nicole Bandera, Ty Brown, Liv Williams, Glenn Turner
November 02, 2023
Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced Everyone was so friendly and helpful. Definitely recommend them to have car serviced More
Other Employees Tagged: Nicole Bandera, Ty Brown, Liv Williams, Glenn Turner
November 01, 2023
Everything went well everyone was great. Service and timeliness. I was greatly pleased and pressed. Service and timeliness. I was greatly pleased and pressed. More
Other Employees Tagged: Nicole Bandera, Ty Brown, Liv Williams, Glenn Turner
October 28, 2023
I came in for a recall and to get a few bolts tightened. They charged me $100 to tighten 8 bolts. I feel like this was such a ripoff. Other than that, good service in good time. They charged me $100 to tighten 8 bolts. I feel like this was such a ripoff. Other than that, good service in good time. More