Jennifer Griffith | Page 3
Service Consultant
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
38 Reviews
Write a Review38 Reviews of Jennifer Griffith
April 23, 2024
Always fast and courteous service. Will definitely recommend this dealer to others. Always satisfied with service. Will definitely recommend this dealer to others. Always satisfied with service. More
Other Employees Tagged: Nicole Bandera
April 21, 2024
Easy booking and great service with flexible schedule! Saturday appointments make it super easy to be able to get in! Saturday appointments make it super easy to be able to get in! More
Other Employees Tagged: Nicole Bandera, Ty Brown, Liv Williams, Glenn Turner , TORIN Cunningham
April 10, 2024
Love that they always go above and beyond to make sure my experience is a great one! experience is a great one! More
Other Employees Tagged: Nicole Bandera
April 10, 2024
Great dealer I am very happy with all the employees was treated with great kindness and they were very professional will be doing all my future business here treated with great kindness and they were very professional will be doing all my future business here More
Other Employees Tagged: TJ Farrell, Paul Trace
April 10, 2024
Service was very detailed and I loved the video to update me on what they checked. Customer service was super helpful too. me on what they checked. Customer service was super helpful too. More
Other Employees Tagged: Liv Williams
April 04, 2024
My appointment was at 7:30am. I dropped it off the night before. At 4pm, I had called multiple times and no one answered. Then I went up there. Nothing had been done to my car all I dropped it off the night before. At 4pm, I had called multiple times and no one answered. Then I went up there. Nothing had been done to my car all day. It was suppose to get a diagnosis for a noise in the engine. I hadn’t heard anything and they said that they had only assigned a service provider and it was going to take a few days up to a week to get the diagnosis done. I then asked what was the point of the appointment and they said to get a service done, but my car had not even been looked at and it was there all day. They then said we don’t even know your warranty so you need to go to the dealership I got it from. Then when I went there, they said that I didn’t need to do that and they called them. I then went back to the dealership and they were no help at all and essentially said that there was nothing they can do and they’ll call me at some point when they have a diagnosis on the car. A diagnosis takes 2 hours max, my appointment was at 7:30am and nothing got done by 5pm. It was unprofessional and the way the 2 ladies were talking and laughing was ridiculously unprofessional. I took my car and brought it to another dealership and they had everything figured out and diagnosed in 2 hours. Warranty company called and everything, I will never be returning and the employees seem very incompetent about what their job is and was very unhelpful. More
Other Employees Tagged: Nicole Bandera
March 13, 2024
Quick, Reliable, professional, great communication, offered options, words to meet this nonsense 15 word minimum offered options, words to meet this nonsense 15 word minimum More
Other Employees Tagged: Nicole Bandera, Ty Brown, Joe Hancock, Larry Stevens, Liv Williams, Glenn Turner, Madison Hunnings
February 22, 2024
Could not get them on the phone, left messages but no call back. Called sales and had the guy walk back a get someone to help me. Completed work on my car and nobody called to report work was completed. call back. Called sales and had the guy walk back a get someone to help me. Completed work on my car and nobody called to report work was completed. Service guys did well on their end. Just frustrating.. everyone has a off day More