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Jennifer Medina
Jennifer Medina at Universal GENESIS

Jennifer Medina | Page 8

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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4.2
81 Reviews
4.2

81 Reviews

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81 Reviews of Jennifer Medina

December 11, 2025

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Employee Rating

I’ve been with this dealership for years and everyone is great and helpful. It is a pleasure coming there for my service. More

by onethiamiller28
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 31, 2025

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 07, 2025

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Employee Rating

Buena atención m te tratan. Jenny me resolvieron todo, estan pendientes del tiempo y dejarte el carro limpio gracias More

by vegoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon, Justin Salazar , Miguel cajas

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Dec 31, 2025

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 05, 2025

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Employee Rating

My experience was perfect everybody was nice i come back again. Appreciate it greatly appreciate it More

by Tervillaurette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 05, 2025

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2025

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Employee Rating

Great service. .very professional They were very knowledgeable I'll recommend Universal Nissan to anyone. More

by gtoro30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon, Justin Salazar , Gina Nava

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Dec 05, 2025

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2025

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Employee Rating

I bought my vehicle in that dealer. .the staff are very professionally. .they well has the knowledge on the repairs.but also they vacuum and give for the carwash More

by myrtast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon, Justin Salazar , Gina Nava

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Dec 05, 2025

Universal GENESIS responded

Thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2025

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Employee Rating

I like my dealership. I like my dealership I like my dealership l like my dealership More

by eruiz56
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Print
Dec 05, 2025

Universal GENESIS responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal GENESIS. We look forward to having you as one of our valued customers for many more years to come!

November 24, 2025

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The attention is excellent, but the for waiting to know what has the car, was 7 hour is horrible. More

by rrivera18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Nov 28, 2025

Universal GENESIS responded

Here at Universal Genesis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 20, 2025

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Employee Rating

Great service from Jose Valenzuela. In and out quick so happy with everyone at the dealership More

by raysary12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Jose Valenzuela

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Dec 22, 2025

Universal GENESIS responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 20, 2025

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Employee Rating

Muy mala atención y mal servicio, llevé mi carro a hacer un mantenimiento y desde entonces ya no enciende. More

by cristiancintra1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marikeyla Colon

Print
Nov 24, 2025

Universal GENESIS responded

Cristian, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 19, 2025

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Employee Rating

Staff was very helpful when I sent my mother to get the car serviced I have a full warranty on the car so I wasn't given clarification about my tire rotation / alignment I do wish I was emailed with the th More

by Pelecypher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Print
Dec 22, 2025

Universal GENESIS responded

Here at Universal Genesis, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Jennifer and Marikeyla, it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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