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Jennifer Medina
Jennifer Medina at Universal GENESIS

Jennifer Medina | Page 8

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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4.2
75 Reviews
4.2

75 Reviews

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76 Reviews of Jennifer Medina

December 04, 2025

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Employee Rating

I like my dealership. I like my dealership I like my dealership l like my dealership More

by eruiz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 05, 2025

Universal GENESIS responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal GENESIS. We look forward to having you as one of our valued customers for many more years to come!

November 24, 2025

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Employee Rating

The attention is excellent, but the for waiting to know what has the car, was 7 hour is horrible. More

by rrivera18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Nov 28, 2025

Universal GENESIS responded

Here at Universal Genesis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 20, 2025

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Employee Rating

Great service from Jose Valenzuela. In and out quick so happy with everyone at the dealership More

by raysary12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Jose Valenzuela

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Dec 22, 2025

Universal GENESIS responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 20, 2025

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Employee Rating

Muy mala atención y mal servicio, llevé mi carro a hacer un mantenimiento y desde entonces ya no enciende. More

by cristiancintra1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marikeyla Colon

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Nov 24, 2025

Universal GENESIS responded

Cristian, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 19, 2025

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Employee Rating

Staff was very helpful when I sent my mother to get the car serviced I have a full warranty on the car so I wasn't given clarification about my tire rotation / alignment I do wish I was emailed with the th More

by Pelecypher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 22, 2025

Universal GENESIS responded

Here at Universal Genesis, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Jennifer and Marikeyla, it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 19, 2025

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Employee Rating

This dealership was fantastic I had a misaligned tailgate on Hyundai Sante Fe purchased in Florida. The manager and technicians were very helpful and solved the problem under warranty. Could not have asked More

by larryred626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Manager and repair tech

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Dec 22, 2025

Universal GENESIS responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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