Jennifer Pena-Roldan | Page 5
Service Advisor
McGovern Honda of Boston
100 Broadway
Everett, MA 02149
Dealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
Languages Spoken
Spanish
106 Reviews
Write a Review106 Reviews of Jennifer Pena-Roldan
September 04, 2025
Car came in with a leak. They fixed under warranty. No issues given to me! They fixed under warranty. No issues given to me! More
Other Employees Tagged: Eddie Palomba
August 29, 2025
Had a great experience here! I come get my car serviced here all the time! I come get my car serviced here all the time! More
Other Employees Tagged: Stephen Connor, Jonathon Cung, Ryan Foley, Andy Tay , Taylor Arrington
August 27, 2025
This dealership is awesome the service department always fix my car when I bring it there. fix my car when I bring it there. More
Other Employees Tagged: Stephen Connor, Jonathon Cung, Ryan Foley, Andy Tay , Taylor Arrington
August 25, 2025
Brought my car in for a oil change this morning, at the point of inspection of my vehicle it was discovered that I had a nail or a screw in my tire, the technician had removed it without any consultation w point of inspection of my vehicle it was discovered that I had a nail or a screw in my tire, the technician had removed it without any consultation with me, I saw my vehicle in the lot when I returned to pick it up and saw the tire was completely flat I had a conversation with the advisor at the point the advisor suggested that I would need a new tire for sum of over 200 dollars, I was told that they do not patch or plug tires for safety purposes. At that point of time I requested for them to put my spare tire on so I could bring the tire somewhere else to be repaired. I hope this is not common practice for this dealership to do to other customers to take advantage of them . More
August 24, 2025
Always a great experience at McGovern Honda. My car was finished as promised within the time allotted.. dependable, professional and quality work! Fantastic customer service, would definitely r My car was finished as promised within the time allotted.. dependable, professional and quality work! Fantastic customer service, would definitely recommend them. More
Other Employees Tagged: Stephen Connor, Jonathon Cung, Ryan Foley, Andy Tay , Taylor Arrington, Justina my service representative
August 20, 2025
I find it easy to schedule an appointment for service on line. Always greeted when I arrive. Kept informed by text as I wait. The waiting area is large, clean, and comfortable. Service is always done comple line. Always greeted when I arrive. Kept informed by text as I wait. The waiting area is large, clean, and comfortable. Service is always done completely and as requested. Payment is easy and I am always happy with my service experience More
August 19, 2025
Amazing service, amazing experience! Jenn and Antonio are wonderful, and deserve a raise! (Seriously, they’re great!) Jenn and Antonio are wonderful, and deserve a raise! (Seriously, they’re great!) More
Other Employees Tagged: Alan Zaidan, Ben Dorne , Antonio
August 07, 2025
Hands down the best service department, the best staff, the best sales team, the best dealership in MA! Thank you for always giving me and my entire family white glove service every time we come by for ser the best sales team, the best dealership in MA! Thank you for always giving me and my entire family white glove service every time we come by for service or just for a kick inquiry! More
Other Employees Tagged: Oscar Caicedo, Ben Dorne, Stephen Connor, Jonathon Cung, Ryan Foley, Andy Tay , Taylor Arrington, Joe Avilla, Frank Diaz
July 18, 2025
Excellent service department knowledgeable people who care about their customers and keep coming back again and again care about their customers and keep coming back again and again More
Other Employees Tagged: Stephen Connor, Jonathon Cung, Ryan Foley, Andy Tay , Taylor Arrington, The w
July 18, 2025
Muito atenciosa e prestativa, fez um excelente trabalho, muito rápida e eficaz, muito obrigada a Honda por funcionários como ela, parabéns muito rápida e eficaz, muito obrigada a Honda por funcionários como ela, parabéns More
Other Employees Tagged: Ryan Foley , Taylor Arrington

