77 Reviews
Write a Review77 Reviews of Jennifer Ramirez
May 27, 2026
On time, courteous service. Immediate attention from the intake staff, video reporting from the techs during the inspection. On a scale of 1-10, they get an 11. Immediate attention from the intake staff, video reporting from the techs during the inspection. On a scale of 1-10, they get an 11. More
May 21, 2026
Rye Subaru has an excellent service department; their service representatives always provide top notch quality service. :) service representatives always provide top notch quality service. :) More
Other Employees Tagged: Sebastian Alvarez, Paula Mejia, Anthony Ciccone, Tamar Thomas, Glenn Bollinger
May 20, 2026
They answered my questions promptly i will come back for their friendliest and smiling faces. Thanks their friendliest and smiling faces. Thanks More
Other Employees Tagged: Sebastian Alvarez
May 20, 2026
Friendly knowledgeable staff. Impressed with the support I received from the service advisor who went the extra mile to resolve my issue. Impressed with the support I received from the service advisor who went the extra mile to resolve my issue. More
Other Employees Tagged: Craig Noe, Tamar Thomas, Glenn Bollinger, Joe Staropoli, Barry Wyman, Peggy Hansen
May 13, 2026
They were knowledgeable kind and considerate. Made me feel comfortable and all around a great experience Made me feel comfortable and all around a great experience More
Other Employees Tagged: Sebastian Alvarez, Paula Mejia, Anthony Ciccone, Tamar Thomas, Glenn Bollinger
May 08, 2026
I dropped my car off for a diagnostic check on a Tuesday. The receptionist told me she would get back to me with the diagnosis by Tuesday afternoon. She called later to apologize, explaining that they hadn't The receptionist told me she would get back to me with the diagnosis by Tuesday afternoon. She called later to apologize, explaining that they hadn't been able to inspect my car due to a power outage, but assured me they would check it first thing Wednesday morning—without fail—and provide the results by Wednesday afternoon. I waited, but she never got back to me. So, I reached out to her on Wednesday; she said they hadn't had time to check it yet and that I would have to wait until Thursday. I waited until Thursday, and again, she didn't get back to me. I contacted them once more, and they told me that the problem with my car had been caused by my previous mechanic, and that if I wanted to proceed with the inspection, it would cost $3,000. I declined and went to pick up my car on Friday. I asked the receptionist if she could provide me with the full diagnostic report via email; she said yes—that she would send it right over. To this day, I am still waiting for that email, which was never sent. Terrible customer service; the mechanics at Rye are awful. I will never return, and I would not recommend them to anyone. More
Other Employees Tagged: Glenn Bollinger
April 12, 2026
It was a great experience. Everyone was very professional, and the person who took care of my car was especially kind and friendly. The service was quick, and I felt I could re Everyone was very professional, and the person who took care of my car was especially kind and friendly. The service was quick, and I felt I could really trust them. I’ll definitely be coming back!” More
Other Employees Tagged: Sebastian Alvarez
March 27, 2026
Excellent service as always. The team is always able to come through on time, and the work is all done at a fair price. The team is always able to come through on time, and the work is all done at a fair price. More
Other Employees Tagged: Tamar Thomas
March 18, 2026
Tamar was phenomenal and wonderful. She was very professional and knowledgeable, personable and pleasant. I would work with her again in the future. She was very professional and knowledgeable, personable and pleasant. I would work with her again in the future. More
Other Employees Tagged: Sebastian Alvarez, Paula Mejia, Anthony Ciccone, Tamar Thomas, Glenn Bollinger
March 14, 2026
Advised me of needing three tires replacing but didn’t investigate further why 3 tires need replacing which may have been a deeper issue within vehicle. Also added on my receipt document of service that investigate further why 3 tires need replacing which may have been a deeper issue within vehicle. Also added on my receipt document of service that vehicle is “unsafe/dangerous to drive” with also adding my tires are “completely bald” I was quoted when if that fictional statement was indeed true, my car wouldn’t have passed inspection if that was the case. Unnecessary derogatory comments and not investigating the issue further led to my rating. Mentioning my tires are “completely bald” as if I had racing tires on is a complete farce and unacceptable. They apparently did a multi point inspection they say, but they didn’t see the loose weatherstripping inside of drivers side door jam nor mention it? Seems they are only looking to replace what is profitable to them. More
Other Employees Tagged: Glenn Bollinger

