Jennifer Ramirez
Jennifer Ramirez at Rye Subaru

Jennifer Ramirez

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Jennifer Ramirez

May 27, 2026

Dealership Rating
Employee Rating

On time, courteous service. Immediate attention from the intake staff, video reporting from the techs during the inspection. On a scale of 1-10, they get an 11. More

by TOBIASHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Rye Subaru responded

Thank you for sharing your experience with us, Tobias! We're happy to hear it went well and truly appreciate your feedback.

May 21, 2026

Dealership Rating
Employee Rating

Rye Subaru has an excellent service department; their service representatives always provide top notch quality service. :) More

by JASON.WISECUP
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2026

Rye Subaru responded

We’re delighted our service team consistently delivered top quality care for your Subaru Crosstrek. Thank you for recognizing their efforts. We look forward to assisting you again.

May 20, 2026

Dealership Rating
Employee Rating

They answered my questions promptly i will come back for their friendliest and smiling faces. Thanks More

by CLBALBONI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

May 20, 2026

Rye Subaru responded

Thank you for the five-star rating. We’re glad our team answered your questions promptly and provided friendly, welcoming service. We look forward to caring for your Subaru Crosstrek again soon.

May 20, 2026

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Friendly knowledgeable staff. Impressed with the support I received from the service advisor who went the extra mile to resolve my issue. More

by BARRYWYMAN
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2026

Rye Subaru responded

Thank you for highlighting the friendly, knowledgeable support you received for your Subaru Ascent. We’re pleased our service advisor went the extra mile to resolve your issue. We appreciate the five-star rating.

May 13, 2026

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They were knowledgeable kind and considerate. Made me feel comfortable and all around a great experience More

by SIPSANGELS
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Rye Subaru responded

It’s wonderful to hear that our team was knowledgeable, kind, and made you feel comfortable throughout your Crosstrek service. Sebastian and the rest of our Subaru service crew are thrilled the experience lived up to your expectations. We look forward to helping keep your Crosstrek running smoothly.

May 08, 2026

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Employee Rating

I dropped my car off for a diagnostic check on a Tuesday. The receptionist told me she would get back to me with the diagnosis by Tuesday afternoon. She called later to apologize, explaining that they hadn't More

by RAMONSDSC
Service Communication
Recommend Dealer
No

Other Employees Tagged: Glenn Bollinger

May 14, 2026

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please contact me directly; Louis Rivera, General Manager. louis@ryesubaru.com

April 12, 2026

Dealership Rating
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It was a great experience. Everyone was very professional, and the person who took care of my car was especially kind and friendly. The service was quick, and I felt I could re More

by ANDREA40ANGELES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Apr 12, 2026

Rye Subaru responded

Thank you for sharing your positive experience with our service team on your Subaru Impreza. We’re glad our staff provided friendly, professional, and efficient care you could trust. We look forward to helping you again for your next visit.

March 27, 2026

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Excellent service as always. The team is always able to come through on time, and the work is all done at a fair price. More

by MIKEMARC37
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Mar 27, 2026

Rye Subaru responded

Thank you for your continued trust in our Subaru service. Jennifer and Tamar are glad the team delivered on time and at a fair price, and they look forward to keeping your Outback running smoothly.

March 18, 2026

Dealership Rating
Employee Rating

Tamar was phenomenal and wonderful. She was very professional and knowledgeable, personable and pleasant. I would work with her again in the future. More

by FAYETURITZ
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Rye Subaru responded

It’s wonderful to hear that Tamar provided professional, knowledgeable, and personable service during your Subaru Ascent appointment. We look forward to helping you again.

March 14, 2026

Dealership Rating
Employee Rating

Advised me of needing three tires replacing but didn’t investigate further why 3 tires need replacing which may have been a deeper issue within vehicle. Also added on my receipt document of service that More

by Ahhlionbait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Glenn Bollinger

Mar 21, 2026

Rye Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact me directly; Louis Rivera, General Manager. louis@ryesubaru.com

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