Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,118 Reviews
4.7

1,118 Reviews

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1118 Reviews of Jennifer Rios

December 31, 2025

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Employee Rating

I needed a starter early on a Saturday for my 2018 Kia Optima Ls They had one in stock and took me right in. Great work More

by gashe01
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 30, 2025

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Good service from the crew members. I really appreciate the way they got things done and will go back for future care. More

by KERNSJ777
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Berrett

December 24, 2025

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I love this Kia location, everyone is nice Everyone speaks and was helpful not only the person assigned to me. This Kia location feels like a family More

by Secrina
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 18, 2025

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convenient very welcoming and convenient place to go to get my oil changed at it is a very welcoming and convenient place to go get my oil changed at More

by niko060505
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 18, 2025

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Efficient, helpful, good work My appointment time was right on time. Work was done quickly. Concerns were addressed. Happy with experience. More

by AMYOKREPKIE
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 18, 2025

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Fantastic. Jen even helped us fix our invoice to reflect a coupon we had forgot to apply initiallt More

by RTLO9962
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 17, 2025

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Excellent communication easy to deal with will be back All the people in the service department have been extremely helpful over the years More

by Melissabfahey
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 16, 2025

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Jennifer has been extremely helpful and patient with me during the last couple of service appointments. The services are completed with expertise in a reasonable timeframe. More

by itsmeferr
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 15, 2025

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When I went to Napoli for service my expectations were fully covered by the staff, they're constantly communicating with you and inform you every step about the service on your car. Thank you again. Wi More

by jicp007us@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 15, 2025

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Employee Rating

Attention to detail was not followed thru . The Staff needs to pay attention thoroughly instead of rushing to finish. More

by DAV83088
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mike Haverl

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