Jennifer Rios

This is the third time I brought my car in for an oil change and all have been good experiences. Jennifer Rios is friendly and professional. Very easy to talk to and she explains what was done, etc. change and all have been good experiences. Jennifer Rios is friendly and professional. Very easy to talk to and she explains what was done, etc. More

by mbella75 Verified Customer Verified Customer

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Its always great! I know what to expect before the visit and they keep me informed while I wait. I know what to expect before the visit and they keep me informed while I wait. More

by l.abbotts Verified Customer Verified Customer

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They were amazing. They know how to deal with the people who talk to the people and give them what they want. They know how to deal with the people who talk to the people and give them what they want. More

by Jennifer42.jc Verified Customer Verified Customer

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The service was great. I had an appointment at 8:30 for oil change. It took approximately an hour. I had an appointment at 8:30 for oil change. It took approximately an hour. More

by lusil77 Verified Customer Verified Customer

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My entire process of getting a new car was sketchy. I said what I was looking for and I got something completely different. Not even the same make of car I asked for. The paper that's supposed to be o I said what I was looking for and I got something completely different. Not even the same make of car I asked for. The paper that's supposed to be on the window was taken off so I couldn't read it, I was told things were done to the car and it was safety inspected but it obviously wasn't. Their favorite response is " it's cosmetic", when I asked About buying another warranty through them, they didn't even acknowledge the question and every time I called the dealership to talk to Mike in finance he would dodge my calls, or the receptionist transfers me to a phone no one answers. The. When I had no choice but to show up in person, everyone looked scared/nervous to see me. I have no trust in this dealership. More

by . Verified Customer Verified Customer

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I feel completely mislead. Awful customer service r experience never again no way. Mislead and deceived by my salesperson. I cannot u defeats d how someone lies so much ....... Awful customer service r experience never again no way. Mislead and deceived by my salesperson. I cannot u defeats d how someone lies so much ....... More

by chrissiw1 Verified Customer Verified Customer

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Sincere. Professional. Accommodating and kept me informed. Jennifer was top shelf and took pride in providing quality service to her customers Professional. Accommodating and kept me informed. Jennifer was top shelf and took pride in providing quality service to her customers More

by keith87 Verified Customer Verified Customer

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Jennifer welcomed me on time, provided an expert and clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, a clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, and communicated effectively of the completion of the work. I can only say good things of Jennifer. Kia is lucky to have her in their team! More

by daniel.chamie Verified Customer Verified Customer

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It went extremely smooth. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. More

by christopherdigioia63 Verified Customer Verified Customer

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Time frame for waiting for service (recall) was about 1 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. More

by LOGAN.LOGIE01 Verified Customer Verified Customer

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