Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,009 Reviews
4.7

1,009 Reviews

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1009 Reviews of Jennifer Rios

August 22, 2025

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It was my first time at this dealership and the service was friendly and professional. I was pleased to find that even though the shuttle service wasn’t available as I anticipated, Jen was able to orde More

by shaylaj143
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Yes

August 21, 2025

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Appreciate the staff they do this service not too much waiting very happy, not too much waiting for the service and way too much thank you More

by henrylugo28
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Yes

August 21, 2025

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I had a very pleasant experience. Jen was very nice and the process was quick and easy. More

by matthewgski
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

August 20, 2025

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Everyone was very nice and helpful. I Would recommend Napoli Kia Service to my friends! More

by annalynmon
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Yes

August 19, 2025

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Jennifer did a really great job from beginning to end when it came to keeping me updated and aware of what was done to my car while it was being serviced! More

by RUIZBRIAN235
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Yes

August 19, 2025

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Very knowledgeable of my car and the services I will be needing. Enjoyed seeing the video of my car / text regarding recommendations. The video made me feel more confident with continuing my services with More

by Key
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Smith Jr.

August 19, 2025

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Scheduling was easy, work done as requested. nice waiting area and the car museum is awesome. Wish they did car washes as other dealers do - but that’s just me. More

by JEANTLEATHERMAN
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Recommend Dealer
Yes

August 18, 2025

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From the moment I brought my car in for service until I picked it up I was treated to superior service by everyone that helped me, a first class operation. More

by jim.wilson
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Marissa Kleiner

August 18, 2025

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The recall work was done. The time was about one and a half hours as the service staff told me. My car was clean and met my expectations. Previously I was told that an upda More

by PPUMP53
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

August 17, 2025

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This dealership is very attentive, very understanding, very family oriented, friendly and professional at the same time. Me and my family have our second car through this dealership and will continue to u More

by nascott.32
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Recommend Dealer
Yes
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