Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,170 Reviews
4.7

1,170 Reviews

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1170 Reviews of Jennifer Rios

March 20, 2026

Dealership Rating
Employee Rating

This is a terrific place, the staff the environment, the ease of getting my car in tip top condition. And piece of mind when I hit the road it can do it from A to Zand back More

by nightflyer2131.sc
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 20, 2026

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Employee Rating

The staff at Napoli was friendly. My concern could not be duplicated but they did clear a code and inspected a recall. More

by brogans.needful.2a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

March 20, 2026

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Employee Rating

Prompt and very helpful and communicative in the whole process, excellent! Great service provided overall More

by WAYNEROBERtson
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 20, 2026

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Employee Rating

Quick and easy to book appointment, and great service! They were very detailed in explaining what was done to the car, and how long it was going to take. No surprises. More

by jmolina9
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 19, 2026

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Employee Rating

Dealer was very thorough. from booking appointment to pickup car went very well It was pleasant More

by alfortii6
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 14, 2026

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Great customer service from the time I walked in the door to when I got my key to leave More

by SGUARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Marissa

March 10, 2026

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Employee Rating

They are very helpful and flexible when it comes to pickups/drop off. Always happy with the service. More

by GATECANDIA
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 10, 2026

Dealership Rating
Employee Rating

I always have a good experience with Napoli Kia everyone is always so nice and professional More

by teonashields1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

March 09, 2026

Dealership Rating
Employee Rating

They are an outstanding team The detail when they talk to you when you know nothing about the mechanics of a car they explain everything very well More

by Joepellicano177
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 08, 2026

Dealership Rating
Employee Rating

I have always had good service from Napoli since bringing my car there for service. More

by ouidamt
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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