Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,248 Reviews
4.7

1,248 Reviews

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1248 Reviews of Jennifer Rios

September 15, 2026

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I received a timely and great service. My car was taken in within a few minutes of arriving and was serviced within an hour. Jennifer kept me updated on the status of the vehicle and expla More

by nmv020
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 13, 2026

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When going to Napoli Kia in Milford. It’s always a pleasure to work with all of the service advisors. Especially Berit Ostensen, she is incredibly knowledgeable, thoughtful and extremely More

by ac
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Recommend Dealer
Yes

September 12, 2026

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They make it possible to fit my schedule, letting me know what they will be doing before they do it is always great , thank you More

by biagiag61
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 08, 2026

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Easy. Friendly. Clean. It was easy to schedule a time to fix my car. They communicated with me the whole time and were accommodating. More

by Joannanelson2023
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 08, 2026

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Easy. Friendly. Clean. It was easy to schedule a time to fix my car. They communicated with me the whole time and were accommodating. More

by Joannanelson2023
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 04, 2026

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Jennifer always let's me know what is happening and gets me in and out in a timely manner! More

by l.abbotts
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Sep 04, 2026

l.abbotts responded

Recommend Napoli Kia! Treated me very well over the past few years and enjoying my Kia Telluride!

September 01, 2026

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Efficient, excellent customer service, quick turnaround time and very convenient. Overall excellent experience! Will use again More

by JILL25
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 01, 2026

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Excellent customer service. Informative and clear. Good line of communication Great experience from start to finish More

by tjfino
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 01, 2026

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My recent service was seamless. Jennifer set expectations when I got there and kindly showed me where I could wait. From there everything was great. When my car was done Jennifer wa More

by jdonovan522
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2026

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Jenn is AMAZING ! ! She is a Super service manager, and Napoli Kia Milford CT should be extremely proud to have her as a service manager !! Always friendly and her and More

by DANSREAUCARRIE14
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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