Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.7
1,057 Reviews
4.7

1,057 Reviews

Write a Review

1057 Reviews of Jennifer Rios

October 21, 2025

Dealership Rating
Employee Rating

Excellent customer service and support! Kept us on top of things and resolved my car’s problem in no time! More

by PWRIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

October 18, 2025

Dealership Rating
Employee Rating

Excellent prompt service with a smile The heating and air conditioning wasn’t working in my 1988 560 SL. Less than a week they obtained replacement parts and completed the repair. More

by Bobuconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

October 17, 2025

Dealership Rating
Employee Rating

Exceptional. Everyone has always made an effort to help and accommodate us and our schedules. Super helpful, friendly and informative. More

by dteed4
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

October 16, 2025

Dealership Rating
Employee Rating

Great team of customer service folks. Always polite and helpful and complete a great job. More

by TOM.C.ABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

October 12, 2025

Dealership Rating
Employee Rating

Great service. We’re quick and on time which allowed me to wait for the service to be completed. More

by CHRIS.RUSZCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2025

Dealership Rating
Employee Rating

Always fast and great service. Very easy and hospitable. Love the uber service to wherever I need to go while I wait More

by nicole.costaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

October 09, 2025

Dealership Rating
Employee Rating

Excellent service, excellent customer service but the prices are way too high. Wish the prices were a little lower or offered more specials for service. More

by JUDITHNCLARK
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

October 08, 2025

Dealership Rating
Employee Rating

Great job by the dealership. Very pleased with the Kia Sportage and the help explaining work performed More

by SYLVIACUSHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvatore Liuzzo

October 08, 2025

Dealership Rating
Employee Rating

Great. Great. Great. Great. Was really great. Was really great. Speedy. Responsive. Was really great. More

by gpetrakopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2025

Dealership Rating
Employee Rating

Very friendly. Only complaint they had to put in 2 new filters. Should've told me the price got hit with $555.00bill. More

by dianedamato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky mechanic

1
...

Dealership Inventory (333 Vehicles)

used 2014 Chevrolet Equinox car, priced at $10,876
2014 Chevrolet Equinox
used
Crystal Red Tintcoat exterior
Automatic
All-wheel Drive
used 2016 Ford Focus car, priced at $9,884
2016 Ford Focus
used
Oxford White exterior
Automatic
Front-wheel Drive
used 2022 Nissan Pathfinder car, priced at $27,963
2022 Nissan Pathfinder
used
Gun Metallic exterior
Automatic
Four-wheel Drive
new 2025 Kia K4 car, priced at $26,970
2025 Kia K4
new
Currant Red exterior
CVT
Front-wheel Drive
used 2020 Jeep Cherokee car, priced at $20,877
2020 Jeep Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Kia Sorento car, priced at $41,825
2025 Kia Sorento
new
Metal exterior
Automatic
All-wheel Drive