Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.7
1,087 Reviews
4.7

1,087 Reviews

Write a Review

1087 Reviews of Jennifer Rios

November 20, 2025

Dealership Rating
Employee Rating

Great services,the customer service is on top of this and they are working hard to make sure that we are getting the best service possible. More

by Tania Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

I liked the service technician's video. and explanation of what he was doing. Jennifer has a pleasant manner. Also, I didn't have a long wait to get an appointment. More

by LHOORY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

November 20, 2025

Dealership Rating
Employee Rating

Napoli Kia did a great job servicing my 2023 Telluride. Their prices were very reasonable and they found a hidden issue that we are so grateful for. Highly recommend. More

by jmerker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

Staff is friendly, helpful. Very knowledgeable and accommodating. Service dept is wonderful. Jennifer was a delight. More

by rogerslynne22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

November 19, 2025

Dealership Rating
Employee Rating

Great serviced friendly personel the technician gives fully detailed inspection and recommend all the parts need to be replaced thank you More

by kimle3517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Mike Haverl

November 18, 2025

Dealership Rating
Employee Rating

Napoli Kia is the best dealer, they fix my car very fast . I love it More

by yngry_mendez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

November 17, 2025

Dealership Rating
Employee Rating

Everything it has been good only one thing I would love that my car had it a cleaning specially if was for free I didn't know after the service was finished More

by DGAR14ELIN
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

November 17, 2025

Dealership Rating
Employee Rating

amazing service amazing work they made me feel comfortable and safe when i came in to get work done More

by lillouiev
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

November 16, 2025

Dealership Rating
Employee Rating

Jen was awesome…. service is excellent…..I was lil late after appointment but she adjust same day in few hours ….. thank you …. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

November 16, 2025

Dealership Rating
Employee Rating

My experience is always top 10 visiting. Everyone is outgoing /friendly and has great hospitality. I never have no complaints . I came and Jen took care of me and got me in and out as always More

by Tynesha1
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

1
...

Dealership Inventory (309 Vehicles)

new 2025 Kia K4 car, priced at $25,970
2025 Kia K4
new
Currant Red exterior
CVT
Front-wheel Drive
used 2020 Jeep Cherokee car, priced at $20,877
2020 Jeep Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 GMC Terrain car, priced at $28,808
2022 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
new 2025 Kia Telluride car, priced at $53,300
2025 Kia Telluride
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage Plug-In Hybrid car, priced at $42,535
2026 Kia Sportage Plug-In Hybrid
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage Hybrid car, priced at $42,910
2026 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive