Jennifer Rios

My 1st impression was hopefully but final results was 0, can't blame customer service rep or manager so have to blame Kia dealership and was still charged the diagnostic even though it was for the recall an can't blame customer service rep or manager so have to blame Kia dealership and was still charged the diagnostic even though it was for the recall and the diagnostic gave no detailed info of the engine problem so I give Kia 1 out of 10, not good More

by Sherry.florio Verified Customer Verified Customer

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Was unable to do the mechanical work required to fix the heat in my truck would not recommend xxxx. Poor performance said it was the best they could do. I have no heat in my truck. heat in my truck would not recommend xxxx. Poor performance said it was the best they could do. I have no heat in my truck. More

by spmorrissey69 Verified Customer Verified Customer

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Kia solved my situation in a very timely manner and was very professional. They were very informative about the process which gave me peace of mind. very professional. They were very informative about the process which gave me peace of mind. More

by Momg279 Verified Customer Verified Customer

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Always Napoli Kia got my expectations on my car service, and Jennifer gave me and amazing experience, she's always polite attentive, friendly and honest about Al the information and prices about what you ne and Jennifer gave me and amazing experience, she's always polite attentive, friendly and honest about Al the information and prices about what you need for your car. Thank you so much. More

by jicp007us@gmail.com Verified Customer Verified Customer

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Very good service, they delivered my car faster than I expected, and the video they sent me explaining everything that was done is also very good. Thank you. expected, and the video they sent me explaining everything that was done is also very good. Thank you. More

by MANINO Verified Customer Verified Customer

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Muy buena la atención Esty contenta si recomendaria a otros clientes que tengan un lindo día otros clientes que tengan un lindo día More

by naranjok365 Verified Customer Verified Customer

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Napoli has great professionals who really care! Honest and genuine people who take care of your car. Honest and genuine people who take care of your car. More

by Chapman2 Verified Customer Verified Customer

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Everyone’s good courteous very helpful I have nothing bad to say nothing else to say every time I went in everyone was good. to say nothing else to say every time I went in everyone was good. More

by Raka8805 Verified Customer Verified Customer

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The service department is very professional. They are very thorough, fair, and do the best they can for the customer They are very thorough, fair, and do the best they can for the customer More

by mkfarrell81 Verified Customer Verified Customer

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Great customer service. Jen was great, made us aware of every step of the process. Jen was great, made us aware of every step of the process. More

by Sterlingtanice Verified Customer Verified Customer

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