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Jennifer Rios
Jennifer Rios at Napoli Kia
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Jennifer Rios | Page 5

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
635 Reviews
4.7

635 Reviews

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635 Reviews of Jennifer Rios

January 08, 2024

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Employee Rating

Very pleasant experience, she took care of everything. I will be coming here for all my Kia service More

by SINGHENGINEERT
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jan 09, 2024

Napoli Kia responded

Thank you for trusting us with your business! We hope to serve you again in the future. Safe travels in your Kia! - The Napoli Kia Team

January 07, 2024

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Employee Rating

They were very prompt, curteous and provided me great options No pressure to do things a certain way and laid out service details very clearly More

by rbrett2005
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jan 08, 2024

Napoli Kia responded

We're glad to know that you had a positive experience with our team at Napoli Kia! We always aim for transparency and no-pressure service. Thanks for your feedback, we appreciate it!

January 06, 2024

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Employee Rating

Accommodating Good experience no complaints Good experience no complaints Good experience no complaints Good experience More

by ROMAINEDRC
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jan 08, 2024

Napoli Kia responded

Hi Romaine! We're delighted to know that you had a good experience with us at Napoli Kia! Your positive feedback is much appreciated. Thanks for choosing us and we hope to see you again soon!

January 06, 2024

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Jennifer was very informative and knowledgeable. Even . She is truly one of the best. More

by DRODRIGUEZ22
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jan 08, 2024

Napoli Kia responded

Thank you for the five-star review and kind words about Jennifer from our service team at Napoli Kia! We'll see you next time!

January 05, 2024

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Ing car was stolen and I called to see if they were able to accept my car and perform the work that was needed. Jennifer was so professional, attentive, and put me at ease. She called to update me every ste More

by Alee1070124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Napoli Kia responded

We're so glad to know that Jennifer was able to assist you during such a stressful time. It's great hearing she kept you updated and made the process easier for you at Napoli Kia. Thanks for sharing your experience!

December 28, 2023

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They are always quick and friendly. I love the video the mechanic sends explaining everything. More

by doris.bermdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Jan 02, 2024

Napoli Kia responded

Hi Doris! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

December 28, 2023

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Like always Napoli kia is the most professional place my wife and I continue to experience More

by AngelB
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jan 02, 2024

Napoli Kia responded

Hi Angel B! Thank you for leaving us this five-star review and kind words about our team at Napoli Kia! We'll see you next time!

December 24, 2023

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great job Great job and service Jen , great to work with she's efficient and transparent More

by DENISFIDALGO
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Dec 29, 2023

Napoli Kia responded

Hi Denis! Thank you for leaving us this five-star review and kind words about Jen from our service team at Napoli Kia! We'll see you next time!

December 22, 2023

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Service was performed on time, in the estimated time allotted. I am satisfied with the workmanship of the installation. More

by rs86years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Dec 27, 2023

Napoli Kia responded

Hi RS! We're glad to know that you found our service timely and satisfactory at Napoli Kia. We always aim for efficient workmanship, so it's great to see we hit the mark! Thanks for your feedback.

December 20, 2023

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Employee Rating

Mycar's been there for three days and I haven't heard nothing about it More

by ansoniajets
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Mike Haverl

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Jan 08, 2024

Napoli Kia responded

Thank you for reaching out. If you could please contact me directly, I'd be happy to look into this situation further for you. Respectfully, Reuben Burgos - Service Director - 203-787-5850

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