Jennifer Rios
Jennifer Rios at Napoli Kia
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Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
896 Reviews
4.6

896 Reviews

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896 Reviews of Jennifer Rios

May 08, 2025

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Employee Rating

I think you are doing a good job so far, And I like the experience! More

by MIDERNSONDORCELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

May 07, 2025

Dealership Rating
Employee Rating

Good communication Good communication and feedback. Good customer service and videos to understand issues with vehicle More

by AMILJ007
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

May 06, 2025

Dealership Rating
Employee Rating

First in but still took over an hour. Too long and expensive. Jen is super sweet and very informative. More

by Nancyylynn2
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

May 05, 2025

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Employee Rating

Berit is so helpful and knowledgeable! I always enjoy bringing my car in to Napoli Kia. More

by ostensenkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Berit Ostensen

May 03, 2025

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Great dealership Very nice people to due business with Great service Great car overall excellent service Highly would recommend Thankyou everyone More

by ALLAN.RUDMAN86
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Recommend Dealer
Yes

May 01, 2025

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My engine light went on in my Kia Seltos and I needed service as soon as possible. I called my local Kia but was told I had to wait about 6 weeks for the next available appointment. That’s when I called More

by SKULESZA1982
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa

May 01, 2025

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Employee Rating

Very satisfied with the courteous service and The attention given to honor the appointment and complete all work on a timely manner More

by CVLAST
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Workmanship
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Recommend Dealer
Yes

April 30, 2025

Dealership Rating
Employee Rating

Every time I go to Napoli to get my oil changed it's always a courteous and quick service. All my questions are always answered. People are very nice. More

by dortiz4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Berit

April 29, 2025

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Employee Rating

It was a great service! I love being how my car is in good hands More

by teachluz27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

April 27, 2025

Dealership Rating
Employee Rating

They kept us informed about the progress of the service appointment. The concept of the video was good, but it didn't help too much, since it didn't note recommendations for specific services. More

by MIGUELFROMJERSEY
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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