Jennifer Ryan | Page 3

Appointment on time, fair pricing, great service as always. I utilize my monthly mailing that offer discounts in service along with my GM Points for an affordable experience. always. I utilize my monthly mailing that offer discounts in service along with my GM Points for an affordable experience. More

by williamjdansereau Verified Customer Verified Customer

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I enjoyed the laid back atmosphere as well as getting to look at all of the corvettes on the premises. Everybody was relaxed, and I was able to make the decisions that I wanted to make without question. I w look at all of the corvettes on the premises. Everybody was relaxed, and I was able to make the decisions that I wanted to make without question. I would definitely recommend them. More

by rennerjeff Verified Customer Verified Customer

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Well to start off . jen is fantastic to work with .Zack lancey is my mechanic and absolutely appreciates everything he dies for me and my family. I followed him over from jen is fantastic to work with .Zack lancey is my mechanic and absolutely appreciates everything he dies for me and my family. I followed him over from hill top chevy and as long as he stays with you i will remain a customer as far as having work done to my vehicles. Mike Martin is a salesman and been a freind for yrs and followed him from hill top also .just bought a jeep over there and hasn't been the best since i received it but hopefully they are working on resolving the issues im having. Otherwise will see how it all turns out adfarad buying vehicles from dover chevy More

by ronzoni652 Verified Customer Verified Customer

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The service department is very professional . They do what they say they will do and when they say they will do it They do what they say they will do and when they say they will do it More

by PERTLOWELLCO Verified Customer Verified Customer

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took my car right in when i go there and the time estimate was right on . estimate was right on . More

by masten_l Verified Customer Verified Customer

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Easy scheduling, prompt service, and courteous customer support. If you have purchased a vehicle at this location, I recommend utilizing the service department. Cannot go wrong! support. If you have purchased a vehicle at this location, I recommend utilizing the service department. Cannot go wrong! More

by PERRY11 Verified Customer Verified Customer

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Overcharged and sold me services I did not need. I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. The I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. They quoted that at $3,112 to fix it. I had an extended warranty that Dover Chevy wanted to charge almost $1,200 more than what the warranty would cover. I ended up going to Banks Chevy to have them diagnose the issue and provide a quote. They updated the software for video processing module and replaced the front camera for a total of $971, of which I only paid my deductible for the warranty. The camera system works great now. Dover Chevy also wanted to charge $502 for the front camera, but that part only cost $177 at Banks Chevy. Dover Chevy also said my front brakes were at 3-4mm and needed to be replaced at a cost of $938. I had Banks Chevy look at them and I was told there was 6mm remaining and that they did not need to be replaced. It is very clear that Dover Chevy was trying to take advantage of me so they could make some extra money. Jennifer Ryan was fine to deal with and the one star is not for her customer service. The one star is for the service manager, Rich, who I spoke to multiple times trying to figure out the issues and why it cost so much. Unfortunately, Rich doesn’t have a profile on here so I cannot leave the one star review for him. More

by Craigpforrest Verified Customer Verified Customer

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The Service team is great and they respond with accuracy and fast with completing their work as promised. They are also very friendly and I enjoy bringing my car to them for maintenance. and fast with completing their work as promised. They are also very friendly and I enjoy bringing my car to them for maintenance. More

by Mmain40 Verified Customer Verified Customer

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Always friendly and ready to help with any problems you have. Explains what problems are and the cost and time frame to repair. have. Explains what problems are and the cost and time frame to repair. More

by GRAMPYHENN1 Verified Customer Verified Customer

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The buying process was simple, Jonathan was easy to work with, no hard selling which I appreciated. The car that I purchased had a crack in the windshield and they replaced it right away. Very pleased with with, no hard selling which I appreciated. The car that I purchased had a crack in the windshield and they replaced it right away. Very pleased with the service. More

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