Jennifer Santiago
Jennifer Santiago at Honda of Fort Worth

Jennifer Santiago | Page 2

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

Contact Me
4.5
17 Reviews
4.5

17 Reviews

Write a Review

17 Reviews of Jennifer Santiago

April 26, 2026

Dealership Rating
Employee Rating

I brought it in because the sensors were not working on my car and to have the oil, tires, etc. Checked on my car. I was charged $80 some dollars to simply touch a switch which had apparently been turne More

by MAGRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2026

Honda of Fort Worth responded

We aim to provide clear, accurate diagnostics and transparent recommendations so customers can make informed decisions at their own pace. Our team is committed to explaining findings and associated costs in a straightforward manner without pressure. Feedback like this is taken seriously as we continue improving communication and trust in our service process. Please reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com so we can review your experience further.

April 23, 2026

Dealership Rating
Employee Rating

Everyone working there is so courteous and helpful and efficient and the waiting area is very nice More

by BILLIEHOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Honda of Fort Worth responded

We deeply cherish your wonderful feedback about our team's courteous and helpful service. Your kind words about the efficiency of our staff and the comfort of our waiting area mean so much to us at Honda of Fort Worth. We strive to create a welcoming environment where every customer feels valued, and it's heartwarming to know we achieved that during your visit. Your positive experience reflects our commitment to providing exceptional service, and we truly appreciate you taking the time to share these thoughtful comments.

April 12, 2026

Dealership Rating
Employee Rating

They were Great at Service Customer they pay attention to there Customers concerns. I would truly recommend Honda of Fort Worth More

by JUDYZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Staley, Jennifer Flores

Apr 15, 2026

Honda of Fort Worth responded

We are pleased to hear about your positive experience with our customer service team. Your feedback about how we listen to our customers' concerns means so much to us. We truly value when customers feel heard and well taken care of during their visit. Thank you for recommending Honda of Fort Worth - it's customers like you who make what we do so rewarding.

March 25, 2026

Dealership Rating
Employee Rating

Knowledgeable and friendly service adviser. Easy to book sevice on line. Clean service bay and waiting area. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Honda of Fort Worth responded

Thank you for your kind words about our knowledgeable service team and convenient online booking system. We're pleased you found our facilities clean and comfortable. Your feedback means a lot to us!

March 14, 2026

Dealership Rating
Employee Rating

Brought my vehicle in and everything was excellent, will be bringing my vehicle back. Jennifer took great care of me. More

by hernandez.jh.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Honda of Fort Worth responded

Thank you for the excellent review! We're thrilled you had a great experience and that Jennifer took such good care of you. We look forward to serving you again at Honda of Fort Worth.

March 11, 2026

Dealership Rating
Employee Rating

Very welcoming place nice waiting area to wait for car . Clean restrooms to use . Easy scheduling More

by respsarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Honda of Fort Worth responded

Thank you for your wonderful feedback! We're thrilled you found our facility welcoming and appreciated our clean waiting area and easy scheduling. Your comments mean a lot to our team. Thanks for choosing Honda of Fort Worth!

March 01, 2026

Dealership Rating
Employee Rating

My service consultant was wonderful. She kept me informed along the way while I had my car serviced More

by LISA6354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your positive experience with us. We truly value hearing that your service consultant provided excellent communication throughout your vehicle service visit. Keeping our customers well-informed during the service process is something we strive for, and we're delighted to know this made a meaningful difference in your experience. Your kind words about the attentive care you received mean a great deal to our team. We appreciate your trust in us for your automotive service needs.

2

Dealership Inventory (213 Vehicles)

used 2025 Jeep Compass car, priced at $20,625
2025 Jeep Compass
used
Bright White exterior
Automatic
Four-wheel Drive
new 2026 Honda Ridgeline car, priced at $46,131
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Pilot car, priced at $45,302
2026 Honda Pilot
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $31,304
2026 Honda Accord
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $42,435
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
used 2025 Toyota Camry car, priced at $25,925
2025 Toyota Camry
used
Celestial Silver exterior
CVT
Front-wheel Drive